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Heritage Inn Hotel & Convention Centre

85 reviews
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Traveller (6)
Room & Suite (9)
Dining (3)
Overview
  • Excellent25%
  • Very good17%
  • Average21%
  • Poor21%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)Write a Review
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All reviewsslept soundlyhot tub and poolroom was cleanstay there againgreat night sleepchecking inwe've stayedking room
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1 - 5 of 85 reviews
Reviewed 1 week ago

There were a could of great things for our team-the pool area was decent, a large enough area with a basic pool and hot tub and the kids had fun. It was also great that they let our team have a banquet room one night....More

Thank fatkidfromcanada
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 3 days ago

Dear Guest, Thank you very much for taking the time to review your recent team experience at the hotel. We appreciate your feedback about your stay and are happy to hear we were able to accommodate your group. We apologize for the issues you had...More

Reviewed 3 weeks ago via mobile

Wow! Couldn’t get a room at the Spa, so we “settled” for the Heritage Inn and we were BLOWN AWAY from check in to check out. From friendly staff at Front Desk, Lounge & Restaurant to amazing food, quiet hotel and amazing jacuzzi room ❤️!...More

Thank Carmella
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 1 week ago

Dear Carmella, Thank you for this phenomenal review of your recent stay at our hotel! We work very hard to try to ensure our guests have a wonderful experience, and I am thrilled to hear you had such a good time interacting with our fantastic...More

Reviewed 5 weeks ago

Absolutely exceptional! A 6 star experience from check in to check out. The room was super clean and there was no detectable noise from other rooms despite being close to full. Pool and hot tub were beautiful, with skylights to allow for natural light. I...More

Thank Matthew M
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 4 weeks ago

Dear Matthew M, Thank you very much for taking the time to write this wonderful review of your recent experience at our hotel. We are so happy to hear that you enjoyed your time with us, and are incredibly thankful for the glowing recommendation! We...More

Reviewed 19 September 2017 via mobile

Our stay was absolutely horrible. We check in walked into our room it smelt disgusting.. there was literally hair EVERYWHERE to the point where my boyfriend was almost convinced they hired aps to do the house cleaning & laundry. Front desk lady was eger to...More

1  Thank Toni B
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 21 September 2017

Hi Toni, Thank you for explaining your situation to us. We are very sorry that you had such a poor stay. The condition of your room was a clear oversight by our housekeeping staff and we apologize for this inconvenience. We hope that the discount...More

Reviewed 12 September 2017

We chose to stay at this hotel since we needed a separate room for our son and there weren't many options in Moose Jaw. We arrived in Moose Jaw early and went to the hotel at 1 PM - I realized this was very early...More

Thank christinamh28
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 14 September 2017

Hi Christina, Thank you for taking the time to bring your situation to our attention. We would like to apologize for the level of service you received when you arrived. It is unfortunate that you were not met with understanding and a willingness to be...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$87 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (6)
Room & Suite (9)
Dining (3)
Hotel & Grounds (8)
Bathroom (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
marialeclair4
30 October 2017|
Answer
Response from HeritageInn_11 | Property representative |
Hi Maria, I apologize there was an error with our Trip Advisor listing for our Cranbrook hotel. We do not offer a Free Hot Breakfast with each stay; however, you are able to purchase our Bed & Breakfast rate that does... More
0
Votes
Adrienne W
17 June 2017|
AnswerShow all 2 answers
Response from Clay W | Reviewed this property |
About 15 blocks or 2.9km. Heritage Inn is on the north end of Moose Jaw and Mosaic is downtown. It would be a 5-10 minute drive but at least a half hour walk depending how fast you walk.
1
Vote
Sharon M
24 January 2016|
Answer
Response from Diane R | Reviewed this property |
All the rooms in The Heritage Inn are smoke free
0
Votes
Room Tips
"Some rooms have windows that allow you to see the courtyard and pool. Ask for one of those so you can keep..."
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"Request a room away from any wedding parties."
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"Don't even bother, choose a different hotel!"
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"Don't get a room that faces the pool. There is no elevator so keep that in mind if you get a second story..."
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