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Westmark Whitehorse Hotel and Conference Center

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Traveller (84)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent9%
  • Very good28%
  • Average46%
  • Poor12%
  • Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3 Star Hotel
All hotel details
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Reviews (441)
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105
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LanguageEnglish
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41
105
175
50
25
Show reviews that mention
All reviewsholland america cruise tourwithin walking distancemain stcomfortable staycentral locationking bednight's sleepfront desk stafffridge and microwavecoffee makerpetsnow
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1 - 5 of 396 reviews
Reviewed 1 week ago

I booked a room to visit a friend. The next morning - my friend suddenly passed away!!! I called the hotel to cancel the reservation and obtain a refund. They would not reverse the charges or provide a credit for future. I paid for the...More

Thank whistlertraveller16
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 1 week ago

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused to you while canceling your reservation. We do take our guest and future guest feedback seriously. Please do email me in regards to the particular situation, so I can look into...More

Reviewed 1 week ago

This is the best available in Whitehorse. The rooms are small, old, no air (didn't need it), and absent of style. I think they did the best they had to work with. The bar was fun and the bartender informative about Whitehorse. BUT, given that,...More

Thank iabb2017
Reviewed 2 weeks ago

Don't stay here. For the price, 110 CA, we expected a lot more than what we got. The beds were uncomfortable, the blankets were actually just thin sheets, the TV didn't work, and there was hair in the bathtub. The shower made an awful screeching...More

Thank Hazel U
Reviewed 2 weeks ago

I stayed here for a week for business. The hotel needs some serious attention. The pictures you see from guests years ago, are still how it looks, only older. The hotel was musty smelling. The room was unbearably hot and I had to run the...More

Thank dkf03
Reviewed 3 weeks ago

The hotel needs a lot of work. Rooms were unbearably hot with little adjustment available at the thermostat. I opened the window to allow fresh air and cooling the room. During the course of two visits I had security staff yelling at me from the...More

Thank StephenS1117
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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Laundry Service
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$109 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$109 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (84)
Room & Suite (39)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Zan L
21 August 2017|
AnswerShow all 2 answers
Response from bluefirefly | Reviewed this property |
It's $4.20 per day (plus tax) although i believe if you're part of a tour group package, it may be included for free.
1
Vote
bearnstar
15 August 2017|
AnswerShow all 10 answers
Response from Kathy H | Reviewed this property |
There was a hairdryer in my room as well. I'm sure if there isn't, ask at the desk and they will supply one.
1
Vote
helenlovejoy
25 October 2016|
AnswerShow all 7 answers
Response from bluefirefly | Reviewed this property |
Yes, pets are allowed for $20 per accommodation, per stay (as of Oct 2017), plus a $20 deposit. There are pet-specific rooms so you should contact the hotel to reserve one.
0
Votes
Room Tips
"Avoid it unless you simply don't care about where you stay!"
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"somewhere else"
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"Upper floors the best but very slow elevators so walk."
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"Get a room on third floor so you can open widnow but make sure it does not face fire hall as trucks respond..."
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