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The Town and Mountain Hotel

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50 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Calgary, Canada
Level Contributor
325 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
Reviewed 18 October 2016 via mobile

I have no fault for the Town and Mountain Hotel. I have asked for a quiet room prior to check-in and I got a very quiet one. Our room was very clean and aerated. The location of the hotel is right in downtown Whitehorse, access to eateries is easy. I'll come again here.

Helpful?
Thank Robby_Cristian
Banff National Park, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2016

No elevator or help with luggage /stroller. iron burn in carpet. Expected to do own dishes. We realised after eating that the plates likely were washed by the previous people. smells, the window only stays open with a wood block. I heard a prostitute transaction..... bit by an insect. People above us were loud and running around all night, very... More 

Helpful?
Thank connie d

Travellers are raving about these Whitehorse hotels

Gatineau, Canada
Level Contributor
130 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 August 2016

This hotel is located right beside the Gold Rush Inn. This is a perfect location as you are on Main Street, four blocks down from Front Street where all the action is. The hotel staff is very friendly. We wanted to park our bikes outside the hotel at night but they offered to store them inside the building in the... More 

Helpful?
Thank Pierre D
Windsor, Canada
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 23 August 2016

I stayed here for three nights with my husband last week. The hotel looks a little tired but it was a very positive stay overall. We were on the third floor and as others mentioned, there is no elevator. Like a previous reviewer, our room faced the back alley. Only once did any street noise ever wake me up, but... More 

Helpful?
Thank lengthynewt
Luanda, Angola
Level Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 August 2016 via mobile

Because it doesn't look very fresh but the room was large enough and very clean, wifi worked well, people at the reception desk did well, price is decent and location is excellent. Plus we were allowed to check in much earlier than the normal time. Some people report noise from the street but we were at the back of the... More 

Helpful?
Thank Laurent M
Anc.Alaska
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2016 via mobile

Was Leary since it was one of two last hotels with availability! Worries were gone once he got to room! Nice front desk and clean room! Wifi was a bit finicky but we didn't get room for wifi! Would stay again if passing through again and need nice place to rest ourselves was centrally located and had nice restaurant in... More 

Helpful?
Thank redndn
Level Contributor
385 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 17 August 2016

Yes, this is not the Fairmont hotel, but its a friendly, comfortable hotel that does not pretend to be anything that its not. Its a value hotel right in the centre of the action in Whitehorse. The rooms were recently renovated and were clean, comfortable and new. From the dishes to the new bathrooms, I appreciated the work that went... More 

Helpful?
Thank Brad S
Slave Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2016

Clean rooms , friendly service...Could use an elevator.. Wifi was poor at best , If you need info just ask Sam front desk , knowledgeable and friendly... I would stay there again for sure...Rooms have coffee maker micro wave clean dishes air condition...Awesome lounge, (bar ) and friendly staff.

Helpful?
Thank wayne g
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2016

Hotel was very over-priced, but everything was!, We were put on 3rd floor. No elevator. If we used real cups or glasses, we were required to wash them. They did supply the dish detergent! Bed was comfortable, though.

Helpful?
Thank Mark I
Richmond, Canada
Level Contributor
140 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 August 2016

An older hotel, the rooms are renovated and look much nicer than the smell that first greets you (not sure what was cooking but the lobby didn't smell good to me.) our room had a kitchenette but we didn't use it, if we'd stayed longer it would have been a great add on. The room had a portable a/c unit... More 

Helpful?
Thank Janice L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Town and Mountain Hotel is located on the corner of 4th Ave and Main Street. Right in the heart of downtown Whitehorse. You will enjoy our recently renovated rooms and friendly staff. Our small newly revamped Lounge The Towne Club feature worldwide Craft beers that you won't find anywhere else North of 60. We look forward to your future business. ... more   less 

Additional Information about The Town and Mountain Hotel

Address: 401 Main Street, Whitehorse, Yukon Y1A 2B6, Canada
Region: Canada > Yukon > Whitehorse
Price Range: $95 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Town and Mountain Hotel 2.5*
Number of rooms: 30
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Also Known As:
The Town And Mountain Hotel Whitehorse, Yukon
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Questions & Answers

Here's what travellers have asked, with answers from The Town and Mountain Hotel staff and other travellers.
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Questions? Get answers from The Town and Mountain Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have trouble walking, make sure to ask for a room on the 2nd floor as there are no elevators.”
 of 5 bubbles 131pierred131, 29 Aug 2016 | Read review
“Even numbered rooms face the quiet back alley”
 of 5 bubbles lengthynewt, 23 Aug 2016 | Read review
“The hotel does not have an elevator so people with mobility issues will have a problem.”
 of 5 bubbles brads153, 16 Aug 2016 | Read review
“ask for 1st floor , no elevator...”
 of 5 bubbles wayneg111, 14 Aug 2016 | Read review
“Book the exec rooms on 3rd floor.”
 of 5 bubbles REGINALDL506, 29 Jun 2016 | Read review
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