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Royal Decameron Salinitas

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1,995 Reviews from our TripAdvisor Community

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Showing 915: English reviews
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Canada
Reviewed 2 days ago NEWvia mobile

This is a nice property with nice pools and a nice beach. Unfortunately the check in process was horrible. We waited in a large room with our number to be called along with close to 100 people. The check in process took close to an hour. Once done, one of our rooms wasn't even ready. Customer service is poor, staff...

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2Thank ndmendi
Mono, Canada
Reviewed 2 days ago NEW

We stayed years ago for one week with our teenage children. We had an amazing time with the tours. We visited the small town with markets. Zip lining was the best! The incline was spectacular. My children still rave about the best soup they had at a restaraunt with antiques and gardens with a live band. The food at the...

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Thank robertprestoncon2017
San Francisco, CA
Reviewed 2 weeks ago

We returned for a 2nd time one year later from my first review on the Royal Decameron. Many visitors to this place may not be aware that you can pay a nominal fee to access the facilities way before the 3pm check in time. Leave your luggage with the bell man, change into your bathing suit and enjoy the pool,...

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Helpful?
1Thank SFWanderer
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear SF Wanderer: We appreciate the time you took to write and share your comments. For us, it is very important to follow up punctually.   We are glad to know that the attention and service provided in the spa area and our resort was satisfaction for you.   We want to share with you that Hotel Royal Decameron Salinitas...

Las Vegas, Nevada
Reviewed 2 weeks ago

We purchased a day pass for Jan. 1st and enjoyed the pools, beaches, food and just relaxing . Great way to get away from the City for a day. Friendly staff, reasonable choices for food, drinks included in day pass. I wouldn't call this a 5 star resort, maybe a 3.5 star but for El Salvador it's one of the...

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Helpful?
Thank Bernie B
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear Bernie B: Thank you for your recent visit to our resort! We are glad you enjoyed a tropical day on the Salvadoran coast. To enjoy our services and our facilities with the All Inclusive concept, we recommend you to stay at least one night, so enjoy the activities and nightly shows that always have surprises for our guests. See...

Hernando, Florida
Reviewed 3 weeks ago

We were at the Decameron for a Rotary conference. The van was waiting for us at the airport. The first room we were assigned had faulty air conditioning. After reporting the problem, they told us it was fixed. It still wasn't working enough to cool the room below sauna level. After a hassle from the front desk, they did finally...

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Helpful?
Thank TravelingSue46
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear TravelingSue46: We are glad that you have visited our resort for a group meeting. Our main commitment is to guarantee the satisfaction of our guests so, when presenting a situation like yours, we try to solve the inconveniences as soon as possible, as you could verify. What a joy to know that our gastronomic offer, attention of the staff...

Grand Falls, Canada
Reviewed 3 weeks ago

Long bus ride from the airport, food good, hotel o.k. beach not the Caribbean. This is a family resort, but not baby friendly. Food not available 24hr. so baby hungry at 5 or 6 sorry baby. Learn a bit of Spanish, because many don't speak English or French. Transat rep Carl is great, very busy helping Canadian at destination.

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Helpful?
Thank mlcormier
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear mlcormier: We appreciate your recent visit to our facilities! Decameron Salinitas is a family resort with diverse activities for all ages, in a tropical environment that includes beach and swimming pools to cool off. Our food service is quite extensive, if buffets restaurants are not open we have snack and beverage stations where you can enjoy another variety of...

Ostrava, Czech Republic
Reviewed 8 January 2017

We stayed at this hotel twice - firstly some years ago and then we came back in 2011. The hotel was really amazing! It was huge, the rooms were nice (except the lizards), all the people and staff were truly friendly and amazing! We loved the nature and also the beaches and the jacuzzi with the best view! There were...

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Helpful?
Thank nic0la111
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear nic0la111: Thank you for your preference for our resort! We are proud to read reviews where guests express their complete joy after enjoying a few days in our facilities. Relaxing in the midst of such nature causes the body to regain its energies and disconnect itself from the daily routine, thanks for allowing us to be part of your...

Adelaide, Australia
Reviewed 24 December 2016 via mobile

As the heading implies this place has the worst customer service! Our room was not ready until 4.30pm its really hot and humid and dificult walking around with your bags while you wait and then arriving At the snacks bar and being told you cant be there with your bags. We tried to make a booking in one of the...

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2Thank Quirky03
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Appreciable Quirky03: We appreciate your comments, as they help us to review our processes daily and improve them to guarantee a satisfactory experience. We regret to read your comment about the perception of our service, we would like you to express this feeling during your visit to do everything possible to improve it and make your experience more enjoyable. We...

Reviewed 15 December 2016

The place is beautiful and well maintained. We enjoyed the pools and the beach. A special thanks to Angie de la Espriella and Edwin Gonzalez. They went above and beyond to make sure that our stay was exceptional, and it was. Because of their unparalleled customer service, we hand an amazing time. We will recommend this resort to friends and...

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Helpful?
1Thank Irma W
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear Irma W: Thank you for the trust you placed in us to enjoy your vacation with your family. For us it is important that our staff offer the best of attention to each of the guests, which is why we perform constant trainings in customer service and that you saw reflected in Angie and Edwin. We are proud to...

Reviewed 12 December 2016

My wife and I when to this place in mid November, it took us good 30 to 45 minutes to get through the gate. Once inside they sent us to this hall that it's not even close to what a hotel reception area would look like, I saw good 500 people seating on chairs waiting, so I asked the person...

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Helpful?
1Thank Eddie H
Community Manag... E, CM at Royal Decameron Salinitas, responded to this review

Dear Eddie H, We appreciate your comments as they give us an opportunity to see and analyze our processes. We are glad to know that you enjoyed our spacious and comfortable rooms, our landscaping, the cordiality and good service of our staff. We want to share with you that in front of the Hotel Royal Decameron Salinitas is the largest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Royal Decameron Salinitas

Address: Carretera al Litoral Km. 84 Acajutla, Sonsonate, El Salvador
Region: El Salvador > Sonsonate Department > Sonsonate
Price Range: $216 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Decameron Salinitas 3*
Number of rooms: 552
Reservation Options:
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Also Known As:
Hotel Decameron El Salvador
Decameron El Hotel Salvador
Royal Decameron Salinitas San Salvador
Decameron El Salvador
Royal Decameron El Salvador
Royal Decameron Salinitas Hotel
Salinitas Decameron
Royal Decameron Salinitas El Salvador
Decameron San Salvador
Decameron Salinitas El Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Royal Decameron Salinitas staff and other travellers.
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Questions? Get answers from Royal Decameron Salinitas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the main bar at the pool. Very noisy.”
 of 5 bubbles SFWanderer, 4 Feb 2017 | Read review
“Expect to walk, it is a big resort. Pool very big and nice. Salt poor nice too.”
  • Standard room, comfortable bed.
 of 5 bubbles mlcormier, 26 Jan 2017 | Read review
“Every room has an ocean view, so they are all good”
 of 5 bubbles 65irmaw, 14 Dec 2016 | Read review
“Great price!”
 of 5 bubbles lawrencea780, 5 Dec 2016 | Read review
“Second or third floor rooms are the best”
 of 5 bubbles adehernandezece, 15 Nov 2016 | Read review
5 of 5