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We have recently returned from a seven night stay at Le Lac d'Ailette resort. Several matters of concern need drawing to people's attention which we feel should and could have been avoided. Firstly, I emailed the reception staff 2 months before the start of our...More
Thank Billy S
Response from CPLADirection, Cadre de permanence at Center Parcs Le Lac d'AiletteResponded 1 week ago
Dear Billy S
Thank you for your opinion. I regret sincerely that you are not satisfied with your holidays. Your remarks are the object of our attentive study to propose services of a better level and more in compliance with your expectations. Thank you of...More
Set in very attractive surroundings, this is a beautiful place to spend some time. The lakeside property we stayed in was well appointed, apart from the lack of an oven. The park itself is quite widely spread out, so we needed bicycles to get around...More
Response from CPLADirection, Office Manager at Center Parcs Le Lac d'AiletteResponded 1 week ago
Thanks for your feedback about your stay in our park.
I'm happy to know that you find a beautiful place to spend some time. I hope to see you again for a next trip
Our cottage was filthy, with empty beer cans outside the front door, glass missing from the roof of the veranda, full ashtrays, mound in the bathrooms and neighbours that partied until 2am every night! We called security, they visited the other guests, no impact, had...More
Review collected in partnership with Pierre & Vacances Center Parcs
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Response from CPLADirection, Service qualité at Center Parcs Le Lac d'AiletteResponded 2 weeks ago
I am really sorry to read that your stay in our park was not as good as expected.
I am going to tell to the concerned services the problems you have encountered and I invite you to contact us at firstname.lastname@example.org
I was disappointed with the size of the property, we booked a premium lodge which was too small for a family of 5 (2 Adults 3 Children) there was not enough hanging space for clothes no cupboards for suitcases so spent the week living out...More
We have just returned from a stay in a budget 2 bedroom cottage at Le Lac d'Ailette. The journey from Calais was very easy if you follow the satnav. First impressions of the cottage were great - before we got in, they are all very...More
US$104 - US$274 (Based on Average Rates for a Standard Room)
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