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Oceans Resort & Spa Hervey Bay

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Oceans Resort & Spa Hervey Bay
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386 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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London
Reviewed 1 week ago

We booked 2 rooms here for 2 nights so we could be close to the airport for our trip to Lady Elliot Island. The airport is only 5 mins away. Although we only booked 2 x 1 bed rooms, we were upgraded to 2 x 2 bed apartment, both overlooking the pool. The rooms were lovely and clean, and BIG....

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Helpful?
Thank Wetravelalot12
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Wetravelalot12, I am so delighted to read that you enjoyed your brief stay with us. We do I do hope that you don't leave it too long between visits. I look forward to welcoming you again soon. Best regards.

Gold Coast, Queensland, Australia
Reviewed 2 weeks ago via mobile

Arrived after a 6 hour road trip to a warm welcome at reception. Our 2 bedroom apartment was clean and modern. Neat little labels on appliances stop you having to search for Instructions in manuals. Lovely basket of Easter treats on dining table was a generous and unexpected touch. Free wifi is a given these days, but free foxtel and...

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Helpful?
Thank Donna S
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Donns s, Thank you for taking the time to submit a review following your recent stay. I am happy to note that you found the staff, location and bed all to your satisfaction. Our Whale Watching season is coming up in July, Looking forward to seeing you soon. Best regards,

Brisbane
Reviewed 2 weeks ago via mobile

This was clean, modern, great views, wonderful location. Stunning pool- family friendly facilities. Comfy beds and great big balconies. I really wish I could have stayed longer just to sleep in longer. Very well very the top security for some reason though.

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Helpful?
Thank AmyM1408
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear AmyM1408, Thanks for taking the time to let us know about your recent stay. I am happy to read that you found our beds have fulfilled your expectation. All of our beds have been recently changed and they are from AH Bread. I have shared your compliments with our staff, thank you & Best regards.

Vancouver, Canada
Reviewed 3 weeks ago

No problem at check in. Check in very helpful. The room was a 2 bedroom and very large. We looked out onto the pool and could see some of the ocean as we were only on the 2nd floor. We did find the noise from the pool loud at times as we were on the side of the building that...

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Helpful?
Thank G O
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear G O, Thank you for taking the time to submit a review following your recent stay. I am happy to note that you found the staff, our facilities and bed all to your satisfaction. Our Whale Watching season is coming soon, looking forward to seeing you for a longer stay with us. Best regards.

Sydney, Australia
Reviewed 3 weeks ago via mobile

We had a weekend here after the storms. I booked direct through the hotel and asked for a water view which we got. The room had lovely decor and was very clean. Staff at the desk were friendly and helpful. The pools were great with free beach towels. Lovely toiletries were provided and a good range of teas and coffee...

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Helpful?
Thank Sandra H
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Sandra H, Thank you for your recommendation! I am delighted to read of your enjoyment of our property and of your recent stay. One of our heated pool outside is certainly a popular space for kids. I do look forward to welcoming you again soon. Kind regards.

Reviewed 3 weeks ago via mobile

We stayed at the penthouse with family and friends, it was massive. Three queens rooms w bathrooms allowed plenty of room for everyone. Nice view over the pool from the balcony and from the rooftop you could see the bay and jetty. Pizzas from the Bayswater were nice and they kept us topped up with heaps of ice for our...

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Helpful?
Thank Mark H
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Mark H, Thanks for taking the time to let us know about your recent stay. I am happy to read that you found everything as you have come to expect. we have 2 bedroom and 3 bedroom penthouses on the 5th Floor, which you can enjoy the space and the roof top even if you only want 2 bedrooms....

Laguna Beach, California
Reviewed 3 weeks ago via mobile

We stayed at the resort to take a day trip to Fraser Island . The resort is fantastic. Staff very helpful. Rooms are well supplied and very spacious. In room spa tub is fantastic after a full day of driving.

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Helpful?
Thank ocsky
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Ocsky, Thanks for letting us know about your stay. I am pleased that you found the spa tub to your satisfaction. All of our apartment has spa tub and balcony as well. I look forward to welcoming you again soon.Kind regards.

Sydney, Australia
Reviewed 3 weeks ago

Upon arrival we greeted by a short and snappy blonde lady at reception with an accent. We were made to wait while she continued to have a conversation with a fellow staff member regarding anything but work.Our toilet had a black scum ring above the waterline, and the skirting around the bathroom was very dusty.The gym stunk and had no...

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Helpful?
Thank emma892017
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Thank you for your feedback, we are sorry to hear about your experience with us at the Oceans Resort and Spa, we will address this with our staff as we proud ourselves with our standard of service. We will address the above feedback with our housekeeping team also. Hope you will come back soon in the near future to enjoy...

Reviewed 3 weeks ago via mobile

Friendly staff upon arrival, room was spacious and well maintained. Amazing views over the bay. Centrally located to local restaurants, about a 5 minute drive down the esplanade to more restaurants. Easy secure car parking. Whilst we did not have time to use the pool area it looks sensational! Would definitely recommend for couples or families.

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Helpful?
Thank Pam S
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Pam S, Thank you for your recommendation! I am delighted to read of your enjoyment of our property and of your recent stay. I do look forward to welcoming you again soon.

Greater Manchester, United Kingdom
Reviewed 4 weeks ago

We have just spent 3 nights at this resort. The room was beautiful, large, clean, had everything you needed. Good sea views and the pool facilities were excellent for couples or families. The restaurant and bar are an added bonus, I would highly recommend this resort

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Helpful?
Thank Karan L
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Karan L, Thanks for your feedback about your recent stay with us and your recommendation to others about our hotel. I am pleased to know you have enjoyed your room and the restaurant. I look forward to another opportunity soon to host you again. Kind regards.

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Amenities

Highlights
  • Free Parking
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Oceans Resort & Spa Hervey Bay

Address: 569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
Region: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Price Range: $132 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oceans Resort & Spa Hervey Bay 4.5*
Number of rooms: 68
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Also Known As:
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
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Questions & Answers

Here's what travellers have asked, with answers from Oceans Resort & Spa Hervey Bay staff and other travellers.
12 questions
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Questions? Get answers from Oceans Resort & Spa Hervey Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a ground floor room unless people walking by don't bother you.”
go503, 4 Apr 2017 | Read review
“High and sea facing”
825karanl, 27 Mar 2017 | Read review
“Suss their website ... its a big place with plenty on offer depending on family size.”
tedx2016, 24 Mar 2017 | Read review
“ground floor offers easy access to both pools, and to local restaraunt”
philblockley, 22 Mar 2017 | Read review
“southern rooms have shade on balcony from morning sun”
F8213ZRmarkc, 14 Mar 2017 | Read review
5 of 5