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Oceans Resort & Spa Hervey Bay

Hotels.comUS$135*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Oceans Resort & Spa Hervey Bay
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392 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Toowoomba
Reviewed 4 days ago NEWvia mobile

We had a noise problem. The first night was a Thursday,no problem. Second night was Friday. When we returned from the day's activities discovered in-house bar had live band aging to 2am. We were not informed aid the music when booking in/ discussing room allocation. The issue is we were not informed of the music and it could be heard...

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Helpful?
Thank Pat L
Launceston, Australia
Reviewed 6 days ago NEW

We did not stay in the accommodation. We were there with the idea of purchasing an apartment. We were shown through a total of 4, all were excellently presented with new furniture and fittings. We did not buy as we were looking for a dual key apartment and none of these were set out that way.

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Helpful?
Thank IsobelandDick
Kaarina, Finland
Reviewed 1 week ago

Stayed for one night before leaving with aeroplane from Hervey Bay airport. Hotel (or resort) was better than expected: room was clean and spacious, beds comfy, aircon good and silent, free wifi worked well, pool area and views and the jacuzzi were a definite plus. We got upgraded to the two bedroom apartment - didn't use the other bedroom but...

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Helpful?
Thank Northerntraveller73
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Northerntraveller73, I am delighted to read that you were happy with your recent stay here at the Oceans Resort & Spa. I have shared your feedback about the water pressure and the pool gate door to our maintenance team who are always pleased to the feedback on what we can improve. I look forward to welcoming you again soon....

Reviewed 1 week ago

Stayed in a three bedroom apartment every room has its own bathroom and are lovely and clean. The main bedroom has a spa bath. The view from the room over looked the pool and beach. Great position close to beach and the pier also restaurants. We loved it so much we have booked another week .

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Helpful?
Thank RossJenny
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Rossjenny, Thanks for taking the time to let us know about your recent stay. I am happy to read that you found everything as you have come to expect. I have shared your compliments with our staff, Thank you

Hervey Bay, Australia
Reviewed 3 weeks ago

we decided to host a private function for our wedding so we hired the penthouse on the top level at oceans resort. from the outset the staff were lovely and so accomodating to our needs, we had the best time and our stay in the penthouse was more than we ever could have imagined.

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1Thank jennywelsh2017
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Jennywelsh2017, • Thanks for letting us know about your stay. I am pleased that you found our staff and the service to your satisfaction. I look forward to welcoming you again soon. Thank you

Reviewed 4 weeks ago via mobile

The staff here were great very polite and helpful. The room had awesome views of the water and the jetty. It was also pretty fancy with smeg appliances, a generous veranda, and spa. I also liked how there was a louver above the entry door in order to get a breeze through the apartment. The pool area is fantastic and...

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Helpful?
Thank Chris V
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Chris V, Thank you for taking the time to submit a review following your recent stay. I am happy to note that you found the staff, location and bed all to your satisfaction. Our units are individually owned, there is a refurbishment going on at the moment, however, it will take time and eventually it will go through all...

London
Reviewed 14 April 2017

We booked 2 rooms here for 2 nights so we could be close to the airport for our trip to Lady Elliot Island. The airport is only 5 mins away. Although we only booked 2 x 1 bed rooms, we were upgraded to 2 x 2 bed apartment, both overlooking the pool. The rooms were lovely and clean, and BIG....

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Helpful?
Thank Wetravelalot12
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Wetravelalot12, I am so delighted to read that you enjoyed your brief stay with us. We do I do hope that you don't leave it too long between visits. I look forward to welcoming you again soon. Best regards.

Gold Coast, Queensland, Australia
Reviewed 14 April 2017 via mobile

Arrived after a 6 hour road trip to a warm welcome at reception. Our 2 bedroom apartment was clean and modern. Neat little labels on appliances stop you having to search for Instructions in manuals. Lovely basket of Easter treats on dining table was a generous and unexpected touch. Free wifi is a given these days, but free foxtel and...

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Helpful?
Thank Donna S
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear Donns s, Thank you for taking the time to submit a review following your recent stay. I am happy to note that you found the staff, location and bed all to your satisfaction. Our Whale Watching season is coming up in July, Looking forward to seeing you soon. Best regards,

Brisbane
Reviewed 10 April 2017 via mobile

This was clean, modern, great views, wonderful location. Stunning pool- family friendly facilities. Comfy beds and great big balconies. I really wish I could have stayed longer just to sleep in longer. Very well very the top security for some reason though.

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Helpful?
Thank AmyM1408
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear AmyM1408, Thanks for taking the time to let us know about your recent stay. I am happy to read that you found our beds have fulfilled your expectation. All of our beds have been recently changed and they are from AH Bread. I have shared your compliments with our staff, thank you & Best regards.

Vancouver, Canada
Reviewed 5 April 2017

No problem at check in. Check in very helpful. The room was a 2 bedroom and very large. We looked out onto the pool and could see some of the ocean as we were only on the 2nd floor. We did find the noise from the pool loud at times as we were on the side of the building that...

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Helpful?
Thank G O
OceansManager, Manager at Oceans Resort & Spa Hervey Bay, responded to this review

Dear G O, Thank you for taking the time to submit a review following your recent stay. I am happy to note that you found the staff, our facilities and bed all to your satisfaction. Our Whale Watching season is coming soon, looking forward to seeing you for a longer stay with us. Best regards.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Oceans Resort & Spa Hervey Bay

Address: 569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
Region: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Price Range: $130 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oceans Resort & Spa Hervey Bay 4.5*
Number of rooms: 68
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Also Known As:
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
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Questions & Answers

Here's what travellers have asked, with answers from Oceans Resort & Spa Hervey Bay staff and other travellers.
12 questions
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Questions? Get answers from Oceans Resort & Spa Hervey Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one with a full view of the ocean. Some have a hidden view as it is behi8nd another corner unit.”
IsobelandDick, 24 May 2017 | Read review
“Try to get the sea view”
Northerntraveller73, 20 May 2017 | Read review
“all the rooms are good but the penthouse is especially lovely with its balconies and verandahs”
jennywelsh2017, 6 May 2017 | Read review
“Don't choose a ground floor room unless people walking by don't bother you.”
go503, 4 Apr 2017 | Read review
“High and sea facing”
825karanl, 27 Mar 2017 | Read review
5 of 5
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US$135* /night
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Prices are for 1 room, 2 adults
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