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Grand Bahia Principe San Juan

Ctra. Gaspar Hernandez - Rio San Juan, km 18, Rio San Juan, Dominican Republic
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Playa Caleton
    7.8 km
  • 3 star hotel
  • Pool
Reviewed yesterday
Wonderful staff, best vacation
Two weeks with my 19 years old daughter and we loved it! It's a... more
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4,602 Reviews from our TripAdvisor Community

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Showing 3,854: English reviews
Reviewed yesterday NEW

Two weeks with my 19 years old daughter and we loved it! It's a nice, well maintained hotel in a beautiful place, but really the 5 stars are because the staff is so amazing. Everybody from the receptionist to the bellboys, the guys at the nautic club and the personnel in the restaurants (Rafael, Ibrayan, Emmanuel) will do everything they...

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Helpful?
Thank Alicia N
Toronto, Canada
Reviewed 2 days ago NEW

I got booked this at a great price for a family with a 2 and 5 year old and then the resort exceed my expectations. The room was in good shape and everything worked (this may sound basic but not always the case). The food was excellent with lots of variety, we only went to the main buffet restaurant. There...

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Helpful?
2Thank Vernando44
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Firstly, we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our services as well as it will be really helpful for other guests that would like to spend their holidays with us, and we really thank you for it. It is a...

Toronto, Canada
Reviewed 3 days ago NEW

It's already a few days since my boyfriend and I came back from your resort and we loved it! I am a bit bias because this is my third time staying at a Grand Bahia but it was his first and he said it's comparable to Riu (which I've never been) but he said you guys topped it. The food...

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Helpful?
2Thank JN527
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, First let me inform you that your opinion is very valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are specially appreciated your comments about of our facilities and services. Comments like that you send us, are what motivate us as a team every day to improve the quality of...

Ottawa, Canada
Reviewed 3 days ago NEW

We recently stayed at this resort (January 13-20, 2017). It is all pretty much as one would expect from a 4 star (they say 5 star, seriously?) ... we say 3. First of all, it is the typical Dominican expectations .... no coffee in the lobby .... where everybody goes to for internet, bad rooms, poor room service, lousy plumbing,...

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Helpful?
2Thank Mark M
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We apologize if you felt you did not receive the service you were entitled to, but be assured that your comments have been already brought to the General Manager of our Resort to give the proper...

Ennismore, Canada
Reviewed 4 days ago NEWvia mobile

I travelled to the Grand Bahia Principe San Juan Jan 8-15, 2017 as a family of 5 (myself, husband, and boys age 4, 7, 14). I read hundreds of reviews for weeks before we left and was incredibly nervous because the reviews were so mixed-either excellent or completely awful. It's confusing because some websites advertise this resort as 3.5 star,...

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Helpful?
5Thank Susan G
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to...

Reviewed 6 days ago NEWvia mobile

If you've been to other Bahia resorts don't come here, you will be so disappointed . This resort doesn't belong into the Bahia chain. It is one of their first resorts and regardless of what they say that the resort was renovated in 2014 nothing could be furthest from the truth. Although it has very clean grounds and the rooms...

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Helpful?
2Thank Milka B
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for taking of your time in writing us your review regarding your recent stay at Grand Bahia Principe San Juan. We truly appreciate it. We are deeply sorry there were some aspects from our service that we could not meet your expectations. Your concerns and valuable suggestions were submitted to the Management Team, so...

Reviewed 1 week ago

Big resort with different facilities. With 2 weeks stay all become little bit boring of course but stuff organize different activities every day. Our family (with 2 kids, 3 & 10) spent at least 5 long days in big pool - swimming, water aerobic, swimming,foam party in pool, swimming .....:) In one day with big wind pool was little bit...

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Helpful?
3Thank Krista R
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for writing a review about your experience among us. In the name of the Hotel Management and all our staff, we would like to express you how glad we are to read your positive valuation about the hotel premises due to the arduous effort of our staff. In Grand Bahia Principe San Juan our customer’s...

Gravesend, United Kingdom
Reviewed 1 week ago

I booked this holiday as I have been to the Grand Bahia in Mexico and had the best holiday ever, so I thought I would try the Grand Bahia in the Dominican. On arrival we checked in and I asked the receptionist if the room had a bath, no one seemed to know what a 'bath' was, after 15 minutes...

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Helpful?
3Thank charlottebonner
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Jonkoping, Sweden
Reviewed 1 week ago

Me and my mum had a wonderful stay over Christmas and New Years 2016, could not have asked for more. Staff was super friendly, good food, beautiful resort, loads of activities and great memories. There is something for everyone, you can have the most relaxing holiday or the most adventurous holiday, it depends on what you make of it but...

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3Thank alicesavu
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our...

Georgetown, Canada
Reviewed 1 week ago

I highly recommend this resort. I was pleasantly surprised to find myself totally satisfied with my experience. I wrote the concierge a couple of days prior to leaving to ask if it would be possible to have a room close to the centre of the resort as the bungalows are spread across the expanse of the property. As I was...

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Helpful?
8Thank daisylou2017
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for letting us know about your recent experience in our hotel and also for taking time to share your comments with our trip advisor community. In our effort to continuously improve the quality of our service and facilities we put our greatest interest and value in our guest´ opinion. We would like...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services: 3 pools BAHIA SPA (additional charge) Sports facilities: gym, tennis court, mini golf, football pitch... Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1 hour free per day/device) and in rooms (additional charge) Wedding gazebo Main restaurant and 3 specialty restaurants 4 bars Playa Grande Golf Course just 40 minutes from the hotel Convention / Meeting centre Pueblo Principe: shows, live music, bars, stores, karaoke, casino and disco Rooms 548 rooms including 2 types: Suite & Standard The Standard rooms are equipped with: King size bed or 2 full size beds Fully-equipped bathroom: Bathtub plus shower, wash basin, hair dryer and magnifying mirror Bathroom amenities Air conditioning Ceiling fan Safe (additional charge) Mini-bar (Restocked daily) Direct phone line (additional charge for external calls) Flat screen TV Coffee set WiFi (additional charge) The Suite rooms have the same equipment as the Standard rooms but also include: Ironing set Sitting area with sofa Pool towel available in room Bathrobe and slippers Evening turn-down service International newspapers Terrace or balcony Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service for children aged up to 12 (additional charge) Other Services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe San Juan

Address: Ctra. Gaspar Hernandez - Rio San Juan, km 18, Rio San Juan, Dominican Republic
Region: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range: $153 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe San Juan 3.5*
Number of rooms: 548
Reservation Options:
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe San Juan staff and other travellers.
417 questions
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Questions? Get answers from Grand Bahia Principe San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get close to centre of resort.”
 of 5 bubbles markmL3851PZ, 21 Jan 2017 | Read review
“Rooms, located close to Buffet restaurant, are with good location - close to restaurants, big pool and lobby.”
 of 5 bubbles 231kristar, 16 Jan 2017 | Read review
“Higher floors have less noise - supposedly”
 of 5 bubbles charlottebonner, 16 Jan 2017 | Read review
“Choose a room that is close to the main pool. The wings are awful and get sprayed with pesticides”
 of 5 bubbles stannisthetrueking, 11 Jan 2017 | Read review
“Had a room on second floor, corner balcony awesome view and very quiet. Beautiful view of the beach and the landscape.”
 of 5 bubbles sharonlee2017, 11 Jan 2017 | Read review
5 of 5