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Grand Bahia Principe San Juan

05/06/2017 06/06/2017
1 room 2 adults 0 children
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4,863 Reviews from our TripAdvisor Community

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Showing 4,043: English reviews
Georgetown, Canada
Reviewed 1 week ago

Keep in mind we recently stayed at the GBP in Punta Cana DR and while there is no comparison we tried to keep an open mind. We are also Privilege Club members. Check in was fast and efficient, however, the lounge is small, so it was very crowded in the check in area and others had to wait outside in...

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Helpful?
Thank Cheryl M
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Elk Grove, California
Reviewed 1 week ago

This review is written from the perspective of Bahia Principe Privilege Club members, and our experiences at the Bahia Principe San Juan as first time members of the Privilege Club. We have stayed at other Bahia properties and have never been disappointed, this trip was no exception, a fabulous week. Like all vacations, there are some pros and cons, nothing...

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2Thank Monique M
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Thank you very much for highlighting the good and not so good aspect of our Hotel. Once again, thank you...

Reviewed 2 weeks ago

I can honestly say after being to a few countries on holiday in the past; Spain, Portugal, Bulgaria, Canaries, Greece.. I can honestly say this hotel ranks the best I have ever been on. We arrived in January 2017 and only stayed for a week but after a first great nights sleep in a bed that you can starfish and...

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2Thank Frankie H
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for writing a review about your experience among us. In the name of the Hotel Management, we would like to express you how glad we are to read your positive valuation about our facilities and services. In Grand Bahia Principe San Juan we aim to ensure our valuable costumers memorable experiences. In case you decide...

Westville, Canada
Reviewed 2 weeks ago

I have been to several other resorts and this one is by far my favorite. If you are looking to complain about something, I'm sure you'll find it - it isn't brand new, some things are dated, there are lizards and bugs (sometimes IN the room) - but you're in a tropical country and this is bound to happen. The...

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3Thank amandadfraser
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our...

Hantsport, Canada
Reviewed 2 weeks ago via mobile

We just returned last night and although we enjoyed our week we had some disappointments. Keep in mind that we were comparing to the GBP in Runaway Bay Jamaica. There is no comparison and we realized that immediately and tried to be open minded. We are also Privilege Club members and expected a bit more. Check in was great, we...

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Helpful?
Thank Melanie S
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Toronto, Canada
Reviewed 2 weeks ago via mobile

I really enjoyed my time at Bahia principe! The entertainment crew make it feel so welcoming and fun, such a great environment for family's to enjoy a vacation. Highly recommend. They are very nice in entertainment I love Bahia sacouts the ladies is excellent fort the kids, the kids love her shis is very nice entertainment fort the kids I...

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Helpful?
Thank rosiefera
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our...

Reviewed 2 weeks ago via mobile

All the staff members are amazing, the entertainment team/animation team and the Bahia scouts entertainer, they are all friendly and make sure you are always having a good time! This was my 2nd time back here within 4 months and I love it!! ❤️carlito ,johana, daniel, janilda, and Diana the Bahia scouts Che is excellent fort the kids, the kids...

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Helpful?
Thank Amanda G
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Thank you very much for highlighting our amazing staff, specially the one that you mentioned in your review, they will...

Markham, Canada
Reviewed 3 weeks ago

First and foremost, the staff here couldn't give a flying hoot about whether or not you are having a good time. As long as they're in the shade and not sweating its a good day for them. Same food over and over again at the buffet. No themes, no changes, prision food. Watched someone using the same tongs for raw...

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Helpful?
2Thank iDC1990
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Marlboro, New Jersey
Reviewed 3 weeks ago

Our vacation was awesome! All personnel at the resort aimed to please. Suite was delightful! Kudos to Yamaris of the Priviledge Club and Edward from the entertainment department for being special and making us feel very comfortable!

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1Thank radd77
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, In the name of Hotel Management, we thank you for taking time to write a review about your recent stay with us and for your loyalty when choosing and recommend us as a holiday’s destination. We want to express how honoured we feel to read your comments about our friendly staff and their excellent service, the clean of...

Rochester Hills, Michigan
Reviewed 3 weeks ago

We visited this hotel from April 24,2017 to May 1. The drive from airport was long & dangerous. People drive crazy here. We are privilege member at grand Bahia hotels, so we figured everything is top notch. Not the case. We had to get into an argument & wait a day in order to get a 2nd floor room with...

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6Thank fmynss
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services: 4 pools BAHIA SPA (additional charge) Sports facilities: gym, tennis court, mini golf, football pitch... Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1 hour free per day/device) and in rooms (additional charge) Wedding gazebo Main restaurant and 3 specialty restaurants 6 bars Playa Grande Golf Course just 40 minutes from the hotel Convention / Meeting centre Pueblo Principe: shows, live music, bars, stores, karaoke, casino and disco Rooms 608 rooms including 2 types: Suite & Standard The Standard rooms are equipped with: King size bed or 2 full size beds Fully-equipped bathroom: Bathtub plus shower, wash basin, hair dryer and magnifying mirror Bathroom amenities Air conditioning Ceiling fan Safe (additional charge) Mini-bar (Restocked daily) Direct phone line (additional charge for external calls) Flat screen TV Coffee set WiFi (additional charge) The Suite rooms have the same equipment as the Standard rooms but also include: Ironing set Sitting area with sofa Pool towel available in room Bathrobe and slippers Evening turn-down service International newspapers Terrace or balcony Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service for children aged up to 12 (additional charge) Other Services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe San Juan

Address: Ctra. Gaspar Hernandez, km 18, Rio San Juan 33000, Dominican Republic
Region: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range: $125 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe San Juan 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe San Juan staff and other travellers.
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Questions? Get answers from Grand Bahia Principe San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room that is on the bottom floor as I have heard the showers are cold if you get a room on the top floor.”
, 21 May 2017 | Read review
“Our room #1312 (1st floor) in B, nice&quiet, not so sunny,but prefer the section E-H as there is a sea-side line is more nice and quieter”
RusSvet28, 16 May 2017 | Read review
“avoid close to theater as music is loud”
545cherylm, 14 May 2017 | Read review
“Check the map to determine your preferred location in proximity to what interests you (food, pool, more quiet areas).”
tikimack, 14 May 2017 | Read review
“Rooms close to the spa are quiet and close to everything”
892frankieh, 11 May 2017 | Read review
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Prices are for 1 room, 2 adults
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