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Portofino Resort Tangalle

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366 Reviews from our TripAdvisor Community

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There are newer reviews for Portofino Resort Tangalle
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Showing 247: English reviews
Singapore, Singapore
Reviewed 23 April 2016 via mobile

We stayed in Lux room for 2 days with two small kids. The location is really nice. The only one problem - to get there. The road is awful. The beach and swimming pool is really nice! The food is excellent! Not very big choice of breakfasts, but everything was yummy. All staff are very friendly and helpful. The rooms...

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Helpful?
Thank valerie_terekhova
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! On behalf of the hotel's management, I would like to thank you for your kind sentiments you shared of the resort. We strive very hard to ensure that your stay is a memorable one and we always try & go that extra mile to make your stay comfortable. Please accept my apologies in...

Reviewed 19 April 2016 via mobile

I took my family on a 2 day vacation to Ranna212 now called Portofino Resort in Tangalle. This was my second visit here. The location was fabulous but Rs 24000/- nett for a triple room HB was a ridiculous price. This was after a discount of 40% via HSBC card. The room was adequate but the meals and the choice...

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Helpful?
1Thank Niroshana J
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for the taking the time to share your review and for visiting us again with your family. Portofino Resort Tangalle is a part of a large Chinese conglomerate called "Plateno." As Plateno managed company we are bound by professional hospitality management systems that surpass high standards in accommodating guests staying in...

Frankfurt, Germany
Reviewed 19 April 2016

my enlarged family and I spend time at the Portofino Resort during a 3 week period, I personally spend 2 weeks (March, 26 to April 9th). We loved our rooms, which we found spacious and nice. We were on the first floor and had the whole floor to ourselves. The middle room is a very nice suite and we also...

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Helpful?
Thank Sid R
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank you for your lovely review. We are greatly humbled by your kind words and very happy to hear that you and your family enjoyed your stay at the Resort. Your generous comments and note of inspiration has indeed motivated us. Within the last 07 months, steps have been taken to improve...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 16 April 2016 via mobile

We just got back from a 2 night stay at Portofino (formerly known as Ranna 212). It was extremely dissapointing to say the least. The food was terrible with even the Sri Lankan food lacking consistency in flavour. The deserts were flavourless and curdled most of the time. Food is a large component of a holiday especially when traveling with...

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Helpful?
2Thank A TripAdvisor Member
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Please accept my apologies in replying your review after 07 months as we had a problem logging into our Trip Advisior page. I assure you that within the last 07 months a lot of changes have taken place in terms of improving service standards and uplifting quality. We hope that you will visit...

Portland, Australia
Reviewed 4 March 2016

When constructed around 10+ years ago would have been spectacular but nothing has been done to maintain the resort since then. The water feature when you walk in reflects the condition of the rooms and facilities. A few dribble down the wall as most nozzles are blocked and unhappy fish in the pool... My room had bad water damage on...

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Helpful?
1Thank Peter_B_Simons
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Dear Guest, Greetings from Portofino Resort Tangalle and thank for taking time to write a review. Please accept my apologies, we are very sorry that the Resort did not live up to your expectations.We have taken your comments into serious consideration. The above stated shortcomings will be analysed and the relevant departments will be alerted to work towards...

Reviewed 1 March 2016

We spent three very relaxing days at the resort and were extremely well looked after by all the staff. The rooms are spacious and comfortable and housekeeping do an excellent job. Our room was looked after by Aruna who was friendly, charming and cleaned the room to a very high standard. We wish him well! We enjoyed walking for miles...

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Helpful?
Thank Judymolloy
Ian S, General Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Thank you for taking the time to share your review. On behalf of the hotel's management, I thank you for your kind review you shared of the resort. We strive very hard to ensure that your stay is a memorable. Are staffs been Tr to ensure our guest are special and attention to detail is applied at all...

Colombo, Sri Lanka
Reviewed 26 February 2016

very poor staff service. we booked three rooms and at issues in all three poor maintenance even though the rooms look new. one had cockroaches running about, other had no hot water, other had no ac. Food was passable. but, don't expect any service if you need one. Reception, house keeping and restaurants need good trained staff.

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1Thank roshnoah
Ian S, General Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Thank you for taking the time to share your review. On behalf of the hotel's management would appreciate if you could give me the following information, (1) Date you arrived and departure (2) I would appreciate to know why you did not bring up these serious short falls to the management i;e FOM, GM (3) Would wish to...

manchester
Reviewed 26 February 2016

First the negative Bumpy road-most roads off the main road are like this and is not the fault of the hotel. That's it!!! Positive Brilliant staff!!! Pool boy Sama and dinning staff thank you for making it a perfect time. Sama would do the towels everyday for us and include a little flower .As soon as he saw us beds...

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Helpful?
1Thank zoemanchester99
Ian S, General Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Thank you for taking the time to share your review. On behalf of the hotel's management, I thank you for your kind sentiments you shared of the resort and your review. We strive very hard to ensure that your stay is a memorable one and we always try & go that extra mile to make your stay comfortable....

Reviewed 22 February 2016

The Nice thing about the hotel are its rooms : very spacious and very clean. However the 5 kilo meter road from main road to the hotel is very bad. The service was not bad and staff very courteous. But the dinner buffet was really terrible. Most of the dishes were empty when we went to eat at 8.30 in...

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1Thank Neluka F
Ian S, General Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Thank you for taking the time to share your review. I thank you for your review you shared of the resort. The road has been neglected not attend to in spite of writhing & following up in the past 3 years with the locale govt authority to no avail. We have been now informed that the road will...

Reviewed 4 February 2016 via mobile

My girlfriend and I stayed in the Portofino Resort for three nights and had a great time. We spent the time on the beach after an exhausting inland tour. It is a place to regain energie, relax and just admire the beauty of nature. The food (we mostly had the buffet) varied almost every day and was really tasty. The...

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Helpful?
1Thank longo p
Ian S, General Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Thank you for taking the time to share your review. On behalf of the hotel's management, I thank you for your kind sentiments you shared of the resort and your review. We strive very hard to ensure that your stay is a memorable one and we always try go that extra mile to make your stay comfortable. My...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82200, Sri Lanka
Region: Sri Lanka > Southern Province > Ranna
Price Range: $80 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Resort Tangalle staff and other travellers.
2 questions
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National Capital Territory of Delhi, India
2 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
 of 5 bubbles BDSRP, 18 Aug 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
 of 5 bubbles GayangaK, 13 Aug 2016 | Read review
“Good in relaxing but hard in accessible”
 of 5 bubbles , 5 Jun 2016 | Read review
“Some of them is very small, you can ask for bigger rooms.”
 of 5 bubbles zsuzsa0, 26 May 2016 | Read review
“we liked the first floor best”
  • Bathroom in the suite (with bathtub and shower on the other side)
  • party time
 of 5 bubbles 543sidr, 19 Apr 2016 | Read review
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