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Hampton By Hilton London Stansted Airport

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Enterprise House Bassingbourn Road, Stansted Mountfitchet CM24 1QW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (480)
Room & Suite (103)
Dining (39)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton By Hilton London Stansted Airport
Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Stansted Mountfitchet
Location
Cleanliness
Service
Value
Travellers' Choice
At a glance...a modern, stylish hotel at London Stansted Airport. Hampton by Hilton London Stansted Airport provides a fun and relaxed atmosphere for guests to kick back and relax during their stay. Direct airport terminal access is only a few steps away via a covered walkway, providing great connections via rail or road to central London and the rest of the UK. Wake up to a hot breakfast, included with your stay. Spend time with friends at the bar, or grab something to eat from our lounge menu. Energise with contemporary cardio, resistance and weights equipment in the complimentary 24-hour fitness suite Plan a meeting in one of two spacious boardrooms, with space for up to 12 delegates each. Boardrooms are fully equipped with state of the art A/V equipment and more, making your meeting easy and successful. Stay productive in the 24-hour work zone, where you can print documents and surf the web with free WiFi.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, German, Italian, Lithuanian and 3 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
Contact
Enterprise House Bassingbourn Road, Stansted Mountfitchet CM24 1QW England
Getting there
Southend Municipal Airport46 kmSee all flights
Stansted Airport1 kmSee all flights
See all nearby hotels
1484Reviews118Q+A94Room tips
Traveller rating
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Popular mentions
mew20 wrote a review Jul 2021
Stockholm, Sweden201 contributions155 helpful votes
Bit of a disaster. I booked a room for 4. The sofa bed was not made up and there was a blood stain on the mattress. Only 2 towels in the room. I asked for more towels and for the bed to be made up but this wasn’t done so I had to ask again. The shower gel was not refilled and the shower was slow to drain. We ordered a meal in the restaurant. Waiting staff clueless. The main meal took 1.5 hours to arrive. The waitress told me that the kitchen staff tell waiting staff to “go away” when they make enquiries as to how long food will take. Clearly highly dysfunctional. The drinks order was wrong. Other customers had similar issues with waiting and wrong dishes. Won’t return.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Paolo Franchi, General Manager at Hampton By Hilton London Stansted Airport
Responded 6 days ago
mew20, Thank you for taking the time to post a review. Sincere apologies for the shortfallings experienced during your stay with us. We always encourage guests to speak to us prior to leaving the hotel so we are at least given a chance to rectify any issues. If you would be so kind to reach out to a member of our Duty Management Team via gsa@hbhstansted.com, so we can discuss your review in detail with you, it would be very much appreciated. Paolo Franchi General Manager
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Kingles12013 wrote a review Jun 2021
Lagos, Portugal26 contributions22 helpful votes
Hotel's Favourite
Having spent a wonderful weekend in London, we returned to Stansted and checked in to the Hampton hilton. Due to the total lack of service from our covid test lab, we were unable to fly back to Portugal and booked in for 2 more nights at the hotel. From the moment we arrived, the service was excellent, a very welcoming reception team organised our extended stay, chatted and laughed with us and helped relieve the stress we were feeling. In the evening we were welcomed to the restaurant by Kay, such a lovely lady. Nothing was too much trouble. Our extended stay at this hotel was absolutely 5 star all the way. The food is excellent, we opted for a selection of starters one night and each and every one of them was delicious. I would highly recommend this hotel, travelling is stressful and these guys take the stress away. Paulo you have an amazing team. Congratulations to you all. We will be back!!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Paolo Franchi, General Manager at Hampton By Hilton London Stansted Airport
Responded 3 Jun 2021
Kingles12013, Thank you so much for such a wonderful review! Whilst I am sorry that your experience with the test lab was less than satisfactory, I am delighted you stayed with us a following two nights. It sounds like the team managed to make your stay super-comfortable, and I will take great pleasure in sharing your feedback with them! Thanks for the kind words once again, and commendation - we hope to welcome you back very soon!! Paolo Franchi General Manager
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Michaela McGuirke wrote a review Jul 2021
Dunvegan, United Kingdom44 contributions5 helpful votes
Good points, the staff was very pleasant when I could get their attention, the bed was comfortable and the room was clean. I had to walk up several times to a member of the restaurant team with a request for one of them to take my order. Once I ordered, food arrived quickly and it was tasteful. Bad points: due to the double metal vehicular security gates slamming loudly until about 2am and starting again around 4am, I had very little sleep after 18hrs of travelling. Complimentary ear plugs would be really appreciated. When I was checking out, I was asked about my stay and I complained about the issue. The reply I got, was that they are glad I had a pleasant stay. Certainly not the customer service I expected from Hilton.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip: The hotel is convenient if you don’t mind the lack of sleep. Alternatively, upgrade for a runway...
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Response from Paolo Franchi, General Manager at Hampton By Hilton London Stansted Airport
Responded 1 week ago
michaelamcguirke, Thank you for taking the time to share a review! Firstly, I must apologise for your sleepless night, also for the fact this was not recognised by our front desk team. I am pleased however to hear that your bed was comfortable and room clean. I wonder if you would be so kind to reach out to us at the hotel via gsa@hbhstansted.com so we can discuss your review in more detail with you and take the necessary steps to make things right. We look forward to hearing from you soon and hope to welcome you back in the near future! Paolo Franchi General Manager
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Ella H wrote a review Jul 2021
41 contributions5 helpful votes
A 3.5 but I'll round it up. We arrived and had to wait in que 30minutes to check in with two young children then pay £18 parking for the night. It was disappointing but the menu looked good but they were limited with their drinks. By point of check in it was too dark to appreciate the runway view which is why we chose to stay there. The room came with full temperature control and was modern and laid out very well and with lovely large windows but inadaquate tea supplies...I also realized after walking around with nothing on that the windows were actually fully transparent. Nonetheless, the breakfast mostly redeemed the faults with everything we could wish for and more and was certainly not bog standard infact it had everything you could want and more. Another plus point was how well sound proofed the room was both from the runway outside and from the other rooms. If nothing else, it is worth staying in this more upmarket hotel to avoid the man snoring loudly next door you can get in travelodge and for the lovely competent staff. Unfortunately, (after a hassel free check out and pleasantly unrushed) the children decided they didn't want to stay here again.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Paolo Franchi, General Manager at Hampton By Hilton London Stansted Airport
Responded 1 week ago
Ella H, Thank you for taking the time to share a review. I am pleased to hear that you enjoyed the majority of your stay, in particular that your breakfast was one to remember, for the right reasons! My apologies for the delay at check-in, we are working hard to train our new team up. Really hope we can welcome you back again soon! Paolo Franchi General Manager
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Tony Nic wrote a review Jul 2021
Bury St. Edmunds, United Kingdom235 contributions214 helpful votes
Always a very good hotel. Not much by the way of goodies for lifetime Diamond Members, but the room was spotless and very functional. If anything let’s the hotel down it’s the nosh. Bar service is great and the table service is good but the food is very poor indeed. But, the other airport hotel food in the area is just as bad.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Paolo Franchi, General Manager at Hampton By Hilton London Stansted Airport
Responded 1 week ago
ArchieTN, Thank you for taking the time to share a review! We are so pleased to hear that you enjoyed your stay on the whole, apologies for the food quality however I have already taken the time to note your comments with our Head Chef who will certainly address with the team. I do hope we can welcome you back again soon. Paolo Franchi General Manager
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PRICE RANGE
US$92 - US$113 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEssexStansted Mountfitchet
NUMBER OF ROOMS
357
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Frequently Asked Questions about Hampton By Hilton London Stansted Airport
What are some of the property amenities at Hampton By Hilton London Stansted Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton By Hilton London Stansted Airport?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton By Hilton London Stansted Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton By Hilton London Stansted Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hampton By Hilton London Stansted Airport?
Conveniently located restaurants include The Windmill, Pret a Manger, and Giraffe.
Are there opportunities to exercise at Hampton By Hilton London Stansted Airport?
Yes, guests have access to a fitness centre during their stay.
Does Hampton By Hilton London Stansted Airport have an airport shuttle?
Yes, Hampton By Hilton London Stansted Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton By Hilton London Stansted Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton By Hilton London Stansted Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton By Hilton London Stansted Airport?
The staff speaks multiple languages, including English, German, Italian, Portuguese, Polish, Romanian, and Lithuanian.
Are there any historical sites close to Hampton By Hilton London Stansted Airport?
Many travellers enjoy visiting Mountfitchet Castle (4.3 km) and Waytemore Castle (6.7 km).