Kalandara Resort Lombok
Jl. Raya Senggigi, Senggigi, Lombok 83355 Indonesia
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Avg. S$204 /night, 10/11 - 10/12
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5.0
#4 of 38 hotels in SenggigiLocation
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We are thrilled to introduce to you the latest jewel in the crown of Lombok's hospitality scene - Kalandara Resort, the newest 5-star boutique resort in Senggigi, Lombok! About Kalandara Resort Lombok: Nestled along the pristine coastline of Senggigi, Kalandara Resort offers a truly unique and luxurious experience for your discerning clients. With its elegant design, unrivaled service, and breathtaking ocean views, this resort is poised to become the preferred destination for travelers seeking refined tranquility. What Sets Us Apart: Exquisite Accommodations: Our boutique resort features beautifully appointed rooms, each designed with private pool, ocean view,hills and tropical forrest view, provide the ultimate comfort and relaxation. • Infinity pool • Amatera Restaurant • 29 Luxury private pool villas • Aluna Spa and Yoga Place • Sanskrit Meeting Room • Wedding & event facilities • Beach 270 meters • Mini mart/ convenience store 650 meters • Beach club 650 meters
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga room
Pool
Bar / lounge
Beach
Snorkelling
Free shuttle or taxi services
Valet parking
Wifi
Sauna
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Adults only
24-hour security
BBQ facilities
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Boutique
Luxury
Languages Spoken
English, Indonesian
Location
Jl. Raya Senggigi, Senggigi, Lombok 83355 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Lombok Intl Airport
41.3 km•
See all flights
Car Hire
30 Restaurants
within 1 kilometer
Reviews
5.0
105 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Kalandara Resort Lombok is celebrated for its serene atmosphere and elegant design, featuring rooms that not only boast stunning views and private pools but also impress with their cleanliness and stylish decor. Guests often commend the resort for providing great value, highlighting comfortably priced meals and luxurious amenities like exceptional spa treatments.
The staff's friendly and attentive service frequently receives praise, though there have been rare mentions of service hiccups. Overall, the resort's dedication to cleanliness and guest satisfaction shines through in traveler reviews.
Atmosphere
Elegant
Rooms
Luxurious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish
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Detailed Reviews
+1
We recently spent five nights at Kalandara and had an absolutely wonderful stay. Each room features a private pool with breathtaking, paradisiacal views that make you want to stay and gaze at the scenery all day. The staff at Kalandara are exceptional—friendly, professional, and incredibly helpful. They ensure everything is perfect throughout your stay. Special thanks to Zahra, Najwa, Wina, and the young BBQ chef for their outstanding service. Zahra was very kind to suggest the wonderful Nipah beach nearby. I strongly suggest to visit there and try some of their tasty fish dishes.
The breakfast was brilliant, offering a wide variety of delicious dishes. The cleanliness of the resort is impeccable, and the rooms are well-equipped with smart TVs and coffee machines, with pods replenished daily. Overall, we will definitely return, inshallah.
Aspects to improve
Perhaps the hotel could put a policy regarding the use of drones in the room to avoid privacy issues.
The breakfast was brilliant, offering a wide variety of delicious dishes. The cleanliness of the resort is impeccable, and the rooms are well-equipped with smart TVs and coffee machines, with pods replenished daily. Overall, we will definitely return, inshallah.
Aspects to improve
Perhaps the hotel could put a policy regarding the use of drones in the room to avoid privacy issues.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip: A visit to nearby Nipah beach is recommended (quite beach to relax and enjoy tasty grilled...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 24 Jul 2024
Dear MHY Thank you so much for your heartfelt review of Kalandara! We are delighted to hear that you had such an enjoyable and memorable stay with us. We are thrilled that you loved the private pool and the breathtaking, paradisiacal views from your room. It's wonderful to know that the scenery made your stay even more special. Our team takes great pride in providing exceptional service, and your kind words about Zahra, Najwa, Wina, and our young BBQ chef mean the world to us. We will be sure to pass along your compliments to them, and we are glad to hear that Zahra's recommendation of Nipah Beach added to your experience. It’s fantastic that you enjoyed our breakfast offerings and found the variety of dishes delicious. We strive to maintain high standards of cleanliness, and we’re pleased that you noticed and appreciated this. We are also glad you enjoyed the convenience of our well-equipped rooms with smart TVs and coffee machines, and we will continue to ensure that amenities are replenished daily for our guests' comfort. We appreciate your suggestion regarding a policy on the use of drones. Your feedback is invaluable, and we will consider this to ensure the privacy and comfort of all our guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back to Kalandara in the future, Safe travels and best wishes until we meet again! Kind regards Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We had an absolutely incredible stay at Kalandara Resort after booking the honeymoon package for 3 nights.
The staff were incredibly kind and attentive and literally everyone made us feel at home from the moment we arrived. They also really went out of their way for us as we were celebrating a birthday during our stay and they made the day very special. We were also welcomed with a few thoughtful touches.
The room and entire resort were beautiful and very well designed. The view from our room and pool was perfect for sunsets and generally stunning regardless of the time of day. The facilities were exactly as you'd expect at a luxury resort and our room was comfortable, stylish and spacious.
The restaurant was above our expectations in regards to both service and quality. The food really was delicious (we had one lunch and dinner at the resort) and breakfast very good.
We also had a 90 minute spa treatment during our stay. The spa was lovely and relaxing and quality of massage exceptional. We had a lunch organised before the spa and we thought 1.5 - 2 hours would be plenty of time to eat and then attend the spa but we ended up running a tiny bit late but the spa were accomodating of this and able to fit us in, however it would be worth noting this if you are booking the same.
We booked a tour from the resort brochure for one day which is something we would never normally do, but decided to go to Gili Nanggu Snorkeling as a day trip. Our driver and tour guide were very informative and friendly and we were very well taken care of. We would definitely recommend doing one of the tours if you are tempted.
Overall we would recommend anyone stay at Kalandara Resort and cannot wait to hopefully visit again in the future!
Many thanks again for everything,
Sam and Elaine
The staff were incredibly kind and attentive and literally everyone made us feel at home from the moment we arrived. They also really went out of their way for us as we were celebrating a birthday during our stay and they made the day very special. We were also welcomed with a few thoughtful touches.
The room and entire resort were beautiful and very well designed. The view from our room and pool was perfect for sunsets and generally stunning regardless of the time of day. The facilities were exactly as you'd expect at a luxury resort and our room was comfortable, stylish and spacious.
The restaurant was above our expectations in regards to both service and quality. The food really was delicious (we had one lunch and dinner at the resort) and breakfast very good.
We also had a 90 minute spa treatment during our stay. The spa was lovely and relaxing and quality of massage exceptional. We had a lunch organised before the spa and we thought 1.5 - 2 hours would be plenty of time to eat and then attend the spa but we ended up running a tiny bit late but the spa were accomodating of this and able to fit us in, however it would be worth noting this if you are booking the same.
We booked a tour from the resort brochure for one day which is something we would never normally do, but decided to go to Gili Nanggu Snorkeling as a day trip. Our driver and tour guide were very informative and friendly and we were very well taken care of. We would definitely recommend doing one of the tours if you are tempted.
Overall we would recommend anyone stay at Kalandara Resort and cannot wait to hopefully visit again in the future!
Many thanks again for everything,
Sam and Elaine
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 12 Oct 2023
Dear Sam and Elaine Thank you for your lovely review of our resort. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have no doubt that your acknowledgement of our efforts will motivate all of us to do even better with each passing day. We hope to welcome you back for more unforgettable experiences in the future. If there's anything we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us. Once again, thank you for your kind words and for making our day with your glowing review! Warmest regards, I Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
+1
From the moment of arrival you get the impression that Kalandara resort is something special.
The villas are privately set into the hillside with majestic views that you never tire gazing at. I’m not ashamed to say I cried when we were taken to our villa - it was breathtaking!
The villa was incredibly clean and comfortable, with thoughtful touches throughout even down to earplugs by your bedside should they be required. (There is a mosque nearby which can be heard but in no way is disturbing)
All the usual smart tv options, including spotify should the need arise. The bed is very comfortable with nice quality bedding.
The shuttle service into Sengiggi was regular but there really was no need to leave Kalandara should you not want too. We also availed ourself of the shuttle to local restaurants for drop off and pick up which was very welcome.
The Day Spa provided us with the most memorable massages we have enjoyed in a long time - Dina, Tika & Lily wove magic with their hands and took us to the next level of relaxation.
Food and drinks were very well priced and it was easy to over indulge! Our package included breakfast (many choices) plus a dinner or lunch daily. The initial menu was a little limited but was updated during our stay to have greater choice, which was welcomed as a further option and a good decision for guest enjoyment to eat at the resort.
The staff are incredibly accommodating, aware of all your needs and days activities without being intrusive …… and always with a smile and hello. If we could name them all we would (Wulan,Dickie, Olivia, Derek & Wina…… plus so many more) - the GM Mr Komang should be incredible proud of the level of service, he leads an impressive team of people to make Kalandara the special place it is.
This was our first visit to Lombok, but will definitely not be our last.
The villas are privately set into the hillside with majestic views that you never tire gazing at. I’m not ashamed to say I cried when we were taken to our villa - it was breathtaking!
The villa was incredibly clean and comfortable, with thoughtful touches throughout even down to earplugs by your bedside should they be required. (There is a mosque nearby which can be heard but in no way is disturbing)
All the usual smart tv options, including spotify should the need arise. The bed is very comfortable with nice quality bedding.
The shuttle service into Sengiggi was regular but there really was no need to leave Kalandara should you not want too. We also availed ourself of the shuttle to local restaurants for drop off and pick up which was very welcome.
The Day Spa provided us with the most memorable massages we have enjoyed in a long time - Dina, Tika & Lily wove magic with their hands and took us to the next level of relaxation.
Food and drinks were very well priced and it was easy to over indulge! Our package included breakfast (many choices) plus a dinner or lunch daily. The initial menu was a little limited but was updated during our stay to have greater choice, which was welcomed as a further option and a good decision for guest enjoyment to eat at the resort.
The staff are incredibly accommodating, aware of all your needs and days activities without being intrusive …… and always with a smile and hello. If we could name them all we would (Wulan,Dickie, Olivia, Derek & Wina…… plus so many more) - the GM Mr Komang should be incredible proud of the level of service, he leads an impressive team of people to make Kalandara the special place it is.
This was our first visit to Lombok, but will definitely not be our last.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 25 May 2024
Dear Joe 1967 Thank you for your fantastic review! We are thrilled to hear that you had an amazing experience with us. We sincerely value your visit and the time you took to share your positive experience. Should you plan to return, we'd be absolutely thrilled to welcome you back for another unforgettable stay. Until then, safe travels and best wishes! Kind regards Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed 3 nights in this hotel and left with an excellent memory. A staff with little care, impeccable cleanliness (and we are fussy) not to mention the SPA which delivers very high quality services. Iwy and Lilly made this relaxing moment a memorable memory. Technicality and friendliness were at the rendezvous. We had a few meals in the resort, all quality made with fresh produce without doubt. The most appreciated, a shuttle service on demand. While we dine outside, a simple message via Whatsapp and the shuttle bus is there to save you a long walk on a random sidewalk all at night. Always a pleasure to see her arrive with a smiling driver who takes you directly to your room. Thank you to all of them for making our stay an idylic break. Eddy and Sandrine room 311
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Piscine privée propre et de taille suffisante.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
WOW. This is by far one of the most amazing hotel/ resorts I have ever stayed in. It is situated in the hills of Senggigi right along the coastline so when you walk out of your room all you can see for miles is the beautiful sea. The view is breathtaking and me and my partner never got tired of it. Sunsets are especially magical here.
On the hotel itself it has absolutely everything you need. You have a private pool in your villa along with a HUGE bed and TV. The outside bath/ shower is so peaceful when looking out of the view of the sea (can’t get enough of the view). Then you have the main infinity pool by the resort restaurant which is called the Amatera. They serve some of the nicest food I’ve had in Indonesia! Breakfast was delicious with a huge variety of foods for the buffet.
Aesthetically this hotel is 10/10 but what makes it perfect is the staff. The people that work here are so kind and caring and really make your stay special. I highly recommend staying here if you live magical sunsets, great food and need to relax.
On the hotel itself it has absolutely everything you need. You have a private pool in your villa along with a HUGE bed and TV. The outside bath/ shower is so peaceful when looking out of the view of the sea (can’t get enough of the view). Then you have the main infinity pool by the resort restaurant which is called the Amatera. They serve some of the nicest food I’ve had in Indonesia! Breakfast was delicious with a huge variety of foods for the buffet.
Aesthetically this hotel is 10/10 but what makes it perfect is the staff. The people that work here are so kind and caring and really make your stay special. I highly recommend staying here if you live magical sunsets, great food and need to relax.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Easy to rent a scooter. Ask the staff and they will help you with everything you need.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 31 Mar 2024
Dear Mr PTino Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your stay at our hotel/resort in the hills of Senggigi was nothing short of amazing. It warms our hearts to know that you and your partner were captivated by the breathtaking views of the sea from your room. Indeed, there's something truly magical about witnessing the sunsets here. We couldn't agree more that the combination of the serene surroundings and the endless expanse of the sea creates an unforgettable experience. We're delighted that you found everything you needed during your stay, from the private pool in your villa to the spacious bed and TV. The outdoor bath/shower overlooking the sea is indeed a serene oasis. And we're thrilled that you enjoyed dining at Amatera, our resort restaurant, where we strive to offer delicious cuisine that showcases the best of Indonesian flavors. But what truly sets us apart, as you've noted, is our dedicated staff. We're incredibly fortunate to have such a caring and attentive team who go above and beyond to ensure that every guest feels special and well taken care of. Your kind words mean the world to us, and we'll be sure to pass along your compliments to our staff members. Thank you for recommending us to others who seek magical sunsets, delectable food, and a relaxing getaway. We can't wait to welcome you back for another unforgettable stay in the near future! Warm regards, I Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A recently built new resort
It was located on a hill, so the view was great from both the room and the main pool.
Each room has a private pool, but the main pool had the best view.
Since there is a pool in every room, there is no one in the main pool.
I was able to enjoy it leisurely.
I didn't go anywhere for 3 days and had fun inside.
All the food was delicious.
The room design is also pretty.
There was a bit of noise, but perhaps out of consideration for that, there were ear plugs in the room.
It was also unique that you could order things like room service and towels through the TV!!
Oh! And the curtain next to the bathtub?! Since you can open it, make sure to ask how to open it.
Take a half-body bath while looking at the wonderful view!!
It was located on a hill, so the view was great from both the room and the main pool.
Each room has a private pool, but the main pool had the best view.
Since there is a pool in every room, there is no one in the main pool.
I was able to enjoy it leisurely.
I didn't go anywhere for 3 days and had fun inside.
All the food was delicious.
The room design is also pretty.
There was a bit of noise, but perhaps out of consideration for that, there were ear plugs in the room.
It was also unique that you could order things like room service and towels through the TV!!
Oh! And the curtain next to the bathtub?! Since you can open it, make sure to ask how to open it.
Take a half-body bath while looking at the wonderful view!!
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were all wonderfully amazing! We stayed 10 nights here and I feared getting bored with the place and with the all-inclusive meals, but no! The layout of this resort is so unusual and so well done and the meals were a culinary delight. I think next time we will opt for the breakfast only package because, try as we might, we really couldn’t eat breakfast plus two three course meals per day.
We were here to celebrate our first thirty years of marriage and this was our first trip abroad (and sans children) for 28 years. Why Lombok? Well I can’t remember really, Thailand seemed too far on a plane from Melbourne and there’s to be too many tourists too loose and too much mayhem in Bali.
Kalandara was an oasis for us from which we set off on a few expeditions to explore the Island. The larger forays were organised for us by the resort and the smaller ones we did ourselves (to the local towns, villages, markets, Parks and up unlabeled side roads just for the heck of it) on hired scooter. I had not ridden a motorbike of any sort for about 45 years and we must have looked a sight starting off but I quickly got the hang of it and we were soon riding like the locals only with helmets on.
And the five times per day minoretical calls to prayer? Well, this is an Islamic society, 90% of the island’s population is Muslim and we were visitors. Do I think they should change their religious customs and practices because we have come to visit? Absolutely not! So how did we cope; We didn’t try the supplied ear plugs because it really wasn’t that loud, It did wake us up a few times at around 4am, sometimes we ignored them, sometimes we listened to them and wondered what was being said and sometimes we heeded the call and we prayed.
We loved Kalandara and given the opportunity, we will come back with grown up children (yes we did miss them). Oh yes! And have I mentioned that the staff were all Amazing? Well the staff were all beautiful people and “tampiasih” to all of them and I hope their employers deal with them with the respect they deserve.
We were here to celebrate our first thirty years of marriage and this was our first trip abroad (and sans children) for 28 years. Why Lombok? Well I can’t remember really, Thailand seemed too far on a plane from Melbourne and there’s to be too many tourists too loose and too much mayhem in Bali.
Kalandara was an oasis for us from which we set off on a few expeditions to explore the Island. The larger forays were organised for us by the resort and the smaller ones we did ourselves (to the local towns, villages, markets, Parks and up unlabeled side roads just for the heck of it) on hired scooter. I had not ridden a motorbike of any sort for about 45 years and we must have looked a sight starting off but I quickly got the hang of it and we were soon riding like the locals only with helmets on.
And the five times per day minoretical calls to prayer? Well, this is an Islamic society, 90% of the island’s population is Muslim and we were visitors. Do I think they should change their religious customs and practices because we have come to visit? Absolutely not! So how did we cope; We didn’t try the supplied ear plugs because it really wasn’t that loud, It did wake us up a few times at around 4am, sometimes we ignored them, sometimes we listened to them and wondered what was being said and sometimes we heeded the call and we prayed.
We loved Kalandara and given the opportunity, we will come back with grown up children (yes we did miss them). Oh yes! And have I mentioned that the staff were all Amazing? Well the staff were all beautiful people and “tampiasih” to all of them and I hope their employers deal with them with the respect they deserve.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Hire a scooter and go!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 3 weeks ago
Dear sir Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you enjoyed your 10-night stay at Kalandara and that it exceeded your expectations. It’s wonderful to know that the unique layout of the resort and the culinary delights made your stay special. Congratulations on celebrating your 30th wedding anniversary! It’s fantastic that you chose Kalandara for such a memorable occasion. We understand your decision to opt for the breakfast-only package next time; it sounds like you had more than enough to enjoy with the three-course meals! It’s great to hear that you made the most of your time exploring Lombok, both with the organized excursions and your adventurous scooter rides. It must have been an amazing experience discovering the island and immersing yourselves in the local culture. Regarding the calls to prayer, we appreciate your respectful and open-minded approach. It’s heartening to hear that you embraced the local customs and found a way to experience them in a meaningful way. We’ll make sure to pass on your kind words to the staff—they truly are the heart of the resort, and I’m sure they will be thrilled to hear your feedback. We look forward to welcoming you back with your grown-up children next time! Thank you once again for your wonderful review and for choosing Kalandara for your special trip. Warm regards, Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing view and comfort in the room. It was windy but it was actully really nice and kept the temp down. Stunning to wake up looking over the ocean. The inclinator was a quirky experience to get to the rooms and just adds something far better than hotel elevators. The architecture is amazing with modern blended with traditional. The pools were cool in July but still fine to swim - this will be great when its warmer seasons. Bath looking over the ocean is big enough for two. And it was quite easily the best food we have had in Indonesia (and we were eating far and wide). The staff were so friendly and really helpful with a genuine warmth that is what makes staying in Lombok our preference (maybe matched with Fiji). There is still some service experience that is growing with the staff but the attitude makes up for any faults caused in language barriers (I don't speak any Indonesian). Overall an excellent place in an amazing area and I wish I could be back there now.
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Room pools are cool in July but the bath more than makes up for it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 21 Jul 2024
Dear FXstevens Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed the stunning views, comfortable room, and unique inclinator. It’s great to know that you appreciated the blend of modern and traditional architecture and had a fantastic time swimming in our pools. We’re especially pleased that you found the food to be the best you’ve had in Indonesia and that our staff made you feel welcomed with their genuine warmth. We appreciate your understanding as we continue to improve our service experience. We can’t wait to welcome you back to Lombok in the future! Kind regards Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst Hospitality, Rude Staff, Never Imagine this bad experience come from the five stars Hotel with 4.7⭐️ on Google (for me it's not even worth a single star!)
I was planning to book an iftar session in this Hotel, and was handled by one of their director (Director of Room & Sales). After do the down payment, all i need is their confirmation regarding to my reservation. Because there is no confirmation (or even a 'thank you' from them) i was contacting the person just to reconfirm my reservation. Unexpectedly, that was the beginning of the nightmare.
They said, booking without confirmation for them is normal as long as you did the deposit. Well if it is normal for them, all I need is just the confirmation, that's all. So by that confirmation, i can guaranteed my event.
I was expecting a sincere apology from the director, but on the contrary she just not showing a good manner. She called me with high and intense intonation (with anger) and give me option to give back my deposit that 'implicitly' shows that 'i dont care about your small money'.
I guess this happened because I book the iftar with a promotion, but i believe this never be a good reason to flaws and downgraded the service.
I hope that this review, saw by the hotel's board of director, so your hotel can be improved.
Dear Mrs Director, Please don't work in the hospitality industry if you are not ready to serve people with high respect and manner, regardless of their monetary value.
Thank you.
I was planning to book an iftar session in this Hotel, and was handled by one of their director (Director of Room & Sales). After do the down payment, all i need is their confirmation regarding to my reservation. Because there is no confirmation (or even a 'thank you' from them) i was contacting the person just to reconfirm my reservation. Unexpectedly, that was the beginning of the nightmare.
They said, booking without confirmation for them is normal as long as you did the deposit. Well if it is normal for them, all I need is just the confirmation, that's all. So by that confirmation, i can guaranteed my event.
I was expecting a sincere apology from the director, but on the contrary she just not showing a good manner. She called me with high and intense intonation (with anger) and give me option to give back my deposit that 'implicitly' shows that 'i dont care about your small money'.
I guess this happened because I book the iftar with a promotion, but i believe this never be a good reason to flaws and downgraded the service.
I hope that this review, saw by the hotel's board of director, so your hotel can be improved.
Dear Mrs Director, Please don't work in the hospitality industry if you are not ready to serve people with high respect and manner, regardless of their monetary value.
Thank you.
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Date of stay: April 2024Trip type: Travelled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
Thank you for the warmest welcoming. Highly appreciate the courteous service and very friendly staff. One of the best hotel I’ve ever stayed at. The scenery from our hotel room was amazing. It was so relaxing to watch it. Also very beautiful garden in the hotel room area. It was so lovely when the hotel room had a private pool where you could just jump in. In the high standard bed I got a very good night sleep and I woke up refreshed. Wifi and TV worked excellently. Breakfast was goals, so many choices. I am so greatful for this experience and thank you for having us.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Sarjana, General Manager at Kalandara Resort Lombok
Responded 19 Nov 2023
Dear roosan Thank you for staying at Kalandara Resort Senggigi during your short break in Lombok. Thank you as well for sharing your experience with Trip Advisor audience. All of us here are delighted to learn that you were satisfied with all aspects of your stay here We look forward to other opportunities of again welcoming you to our resort on your future Lombok trips. Sincerely, Komang Sarjana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Absolutely not one single complaint about Kalandara Resort only highest level of praise."Read full review
PRICE RANGE
S$250 - S$327 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokSenggigi
NUMBER OF ROOMS
29
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingKALANDARA RESORT LOMBOK (S̶$̶3̶6̶6̶) S$251: UPDATED 2024 Hotel Reviews, Price Comparison and 389 Photos (Senggigi) - Tripadvisor
Frequently Asked Questions about Kalandara Resort Lombok
Which popular attractions are close to Kalandara Resort Lombok?
Nearby attractions include Senggigi Beach (0.8 km), Bayan Lombok Handicraft & Tropical Gift (0.8 km), and Lombok Exotic (0.8 km).
What are some of the property amenities at Kalandara Resort Lombok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Kalandara Resort Lombok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kalandara Resort Lombok?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kalandara Resort Lombok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kalandara Resort Lombok?
Conveniently located restaurants include Nuf'said Warung, The Kliff, and Quali Asian Dining.
Are there opportunities to exercise at Kalandara Resort Lombok?
Yes, guests have access to a pool, a sauna, and a yoga room during their stay.
Does Kalandara Resort Lombok have airport transportation?
Yes, Kalandara Resort Lombok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kalandara Resort Lombok?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kalandara Resort Lombok?
The staff speaks multiple languages, including English and Indonesian.
Does Kalandara Resort Lombok have any great views?
Yes, guests often enjoy the ocean view available here.