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Sheraton Senggigi Beach Resort

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Sheraton Senggigi Beach Resort
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1,813 Reviews from our TripAdvisor Community

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Showing 1,416: English reviews
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Reviewed yesterday NEW

Excellent location as Sheraton Senggigi Beach Hotel is tucked in one of the many beach-front property along Jalan Raya Senggigi yet near interesting places in the area (art market/souvenir shop, restaurants, bars, etc.). The facilities are great and the staff are very hospitable.

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Helpful?
Thank dyardroxas
Reviewed 3 days ago NEWvia mobile

I've written previous reviews on this Sheraton. It's the best!! Great location, great beach, great staff and all around an excellent experience. The hotel is older and needs some updating but it's clean, well maintained and has a charming old character. We love the staff as they are always pleasant, smiling and eager to offer assistance. One suggestion- I believe...

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Helpful?
Thank Danny C
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying again with us and apparently you are a loyal customer of Sheraton Senggigi. We are delighted with your lovely words about our product and services and most particularly with your praise about our staff, they certainly have contributed a lot on returning often to our resort. Thank you for your feedback about new staff,...

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

One of the worst Sheraton. Not what we expected from a Starwood hotel. We are in the preferred guest room and it's old, beds and pillows feel damp. The toilet needs to be flushed several times before everything will go. Their breakfast spread was ok and not what we have been told. The napkins had a logo "Made exclusively for...

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Helpful?
Thank soldi28
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying with us and obviously we have failed in providing you with an enjoyable experience , we feel sincerely sorry if your stay was not at your expectation level. Your main source of dissatisfaction was about the room apparently, we are aware that the rooms are old and need some refurbishment that we expect to...

Western Australia, Australia
Reviewed 6 days ago NEWvia mobile

We stayed at the Sheraton in Sengigi for 8 nights as part of the "Luxury Escapes" package. The package was great value for money and the inclusions (daily cocktail, massage, cooking class, some meals) were also good . The resort is outdated however the surrounds are quite beautiful. The staff are constantly working to upgrade and improve them. The room...

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Helpful?
Thank Gabstatori
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for selecting our resort amongst the numerous packages that “Luxury escapes” offers, we are pleased to read that you found it as a great value for money. We are glad that you had a lovely stay, apparently our team has mainly contributed to your overall satisfaction, all our associates really love to receive such nice feedback....

Michigan
Reviewed 1 week ago

The Sheraton Senggigi is lovely. The warm and gracious staff alone will make your stay enjoyable. The grounds are beautiful and very well kept. It was clean and well laid out. The resort buildings and decorations are a bit old and tired, but if you don't mind that, you will love it here. It is, overall, very charming and feels...

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Helpful?
Thank laura g
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear Laura, Many thanks for staying at our resort recently and we are pleased and proud that you put us on your list of new favorites! We are very glad to read that our great staff has mainly contributed in your overall satisfaction and thank you for mentioning Mr. Hartono, our virtuoso pianist waiter and Ogie my assistant, they will...

Townsville, Australia
Reviewed 2 weeks ago via mobile

If you are lucky enough to visit this resort you will certainly enjoy The swimming pool is of a great standard and we swam every day of our week stay just great Rooms are of a good standard considering the age of the hotel,they are a bit dated but don't let that put you off As all staff at hotels...

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Helpful?
Thank Ben W
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for staying with us recently, we are pleased that your experience at our resort was “most enjoyable”. Beside our facilities, you have apparently enjoyed our food quality at dinner and at breakfast but we are so happy that you mentioned our staff as outstanding… Since you say that you will be back to Lombok, we wish...

Sydney, Australia
Reviewed 2 weeks ago via mobile

This place was amazing. When you first check in they welcome you with a welcome drink which was phenomenal, I kept going back every day and asking them for 1 haha , and they didn't mind that at all. 24 hour gym access which was great. You have access to a joqoozi and sauna/steam room until 9:30 pm. The pool...

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Helpful?
Thank aggressor93
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, A big thank you for staying with us and reviewing so nicely your experience at our resort. We are pleased that you have enjoyed your stay so much and we are sorry for the inconvenience in regards to the food delivered so slowly, at the restaurant, the F&B team will certainly react on it and ensure that we...

Sydney
Reviewed 2 weeks ago

I stayed at Sheraton Senggigi Beach as a single female guest in November 2016. Having been to Bali & Gili islands several times I was looking for somewhere different, quiet and chilled out for a few days. This was perfect! Rooms have traditional local decor, clean and comfortable .... I didn't entirely think it was dated, just fitted in with...

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Helpful?
Thank NikNaks78
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying at our resort last November and for reviewing your experience afterwards. Apparently it was a good decision you took to chill out at our hotel after Bali and the Gilis, Sheraton Senggigi is certainly a great place to relax. We are pleased that you have enjoyed our property facilities and services but the breakfast...

Minneapolis, Minnesota
Reviewed 2 weeks ago

NOTE: This review is only for the restaurant - not for the rooms. We live on one of the nearby islands, and visit the Sheraton in Sengiggi for their breakfast buffet on days off. The breakfast spread is a little expensive, but completely worth the price! If you're not staying in the resort, you can go just to have the...

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Helpful?
Thank Meghan V
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for visiting our property while in Lombok. I understand that you joined our “BreakFeast” program including the breakfast, pool access and a high tea for 150.000 per person which we believe is rather worthwhile. We wish that this short experience with us will have inspired to visit us again soon and hopefully to stay with us...

Telford, United Kingdom
Reviewed 2 weeks ago

I visited Sheraton Senggigi from 16th - 25th October 2016 with my partner to celebrate my 40th Birthday. The room was comfortable and clean, I appreciate the reviews stating that the hotel is in need of update and agree but this did not in any way detract from my enjoyment of my holiday. We were spoilt for choice at breakfast...

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Helpful?
Thank clairebratley
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for staying with us last October to celebrate your 40th birthday and apparently we have succeeded in making your experience pretty memorable. It is really pleasant to read your praise about our lovely staff, Hartono our waiter pianist and Ayu our Sunset manager will be delighted with your kind words. Thank you for mentioning the quality...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more   less 

Additional Information about Sheraton Senggigi Beach Resort

Address: Jl. Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: $120 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Senggigi Beach Resort 4.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Mataram
Mataram Sheraton
Sheraton Lombok
Sheraton Senggigi Beach Resort Lombok
Hotel Style:
#3 Top resorts Hotel in Senggigi
#7 Romantic Hotel in Senggigi
#8 Family Hotel in Senggigi
#9 On the Beach Hotel in Senggigi
#9 Luxury Hotel in Senggigi
#9 Spa Hotel in Senggigi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Senggigi Beach Resort staff and other travellers.
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Questions? Get answers from Sheraton Senggigi Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a veranda or balcony. Choose the upper floor rooms with numbers ending in 1 as they provide a good view of the beach.”
 of 5 bubbles dyardroxas, 28 Mar 2017 | Read review
“Ground floor rooms have direct access to gardens and pool area.”
 of 5 bubbles AnneMarieO401, 2 Mar 2017 | Read review
“I prefer to have room near to the pool.”
 of 5 bubbles , 2 Mar 2017 | Read review
“Rooms with ocean view”
 of 5 bubbles , 22 Feb 2017 | Read review
“Near or overlooking the pool”
 of 5 bubbles Uncaged, 15 Feb 2017 | Read review
5 of 5