The Jayakarta Lombok, Beach Resort & Spa
Jl. Raya Senggigi Km. 4, Senggigi, Lombok 83355 Indonesia
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About
#23 of 52 hotels in Senggigi
Location
Cleanliness
Service
Value
Jayakarta Lombok Beach Resort & Spa is a 4 star resort located on beach side of Senggigi, Meninting, on 4 hectares of tropical garden landscape. The resort offers you the quality of retreat and a chance to enjoy natural beauty. For your accommodation in Lombok, The Jayakarta Lombok Beach Resort & Spa is divided into a main building and several bungalow units. Facilities on offer include a welcoming foyer with a reception, safe, and a cafe, in addition to a range of shops, a bar, and two α la carte restaurants. The cozy complex also features a library, and a business centre. A conference room and a banqueting hall may also be taken advantage of by guests, and the laundry service, medical facilities, and bicycle hire complete the offerings. Younger guests may let off steam in the play area, and the hotel has parking spaces for those arriving by car.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Centre with Internet Access
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
Indonesian
Location
Contact
Jl. Raya Senggigi Km. 4, Senggigi, Lombok 83355 Indonesia
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359Reviews3Q+A54Room tips
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We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even "gorengan" station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto "first come first serve" nor "menjaga jarak" I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about "getting in line", what a shame on the guest who insisted getting in line but kept "ditikung". the excuse of "we are very sorry there were many guests" should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked 3 rooms there for 3 nights. Nice hotel, warm pool, clean and spacy room. However it would be nice to have an elevator there, I brought my parent and she's having trouble walking up and down the stairs to the lobby and the restaturant.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: Please provide an elevator for the elders
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed in this resort for 2 weeks in August and had a great time. Generally it is a very peacefull place although locateded not far from the road. Uncrowded and perfect for relaxation.The area is surrouned by well -kept green spaces,palms,but the beach, however is not the best place for swimming .On the day we arrrived there was a welcome plate with tropicalfruit waiting for us in the room.We enjoyed the food,both breakfasts in a form of buffet and 3 course dinners during which we had a lovely chat with the resturant chef from to time to time.They serve really tasty food.The dinner plates were always beautifully decorated.There are a few nice clean pools with sunbeds on the area both for children and adults.The staff is very kind, rooms are clean and comfortable and well eqiupped- majority facing the sea, cleaned everyday( though the bathroom tub in our room could be replaced with a new one). Geneally the hotel and restaurant manager as well as the cleaning staff did their best to make our stay fully enjoyable. So special thanks to them.The hotel is located about 15 min drive from the city centre, taxies are available just opposite the main entrance at a reasonable price. I guess it's great place for a short stay or a longer one if you look for a quiet stay and relaxation like our we did.…
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Date of stay: August 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
was there 1 night. building was classic. Big surrounding. clean environment. just beside sea. room air cond was not working well. called maintenance few times but never turn up. food choices for breakfast was not so much of choices. Many govt meetings held here. so weekdays breakfast will be crowded i guess.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here with my family. The service was good, the pools are nice, and the beach is within walking distance with my room! Please add more varieties for the breakfast main course. Overall, will definitely choose Jayakarta Lombok again for holiday.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherry_A_hakim, Manajer Umum at The Jayakarta Lombok, Beach Resort & Spa
Responded 14 Jan 2020
Hi cicarizka, Thank you so much for taking the time to leave us this amazing review. We love to hear that you enjoy the pool and the hotel surrounding atmosphere. For the breakfast main course, we will do add more varieties. It will be our pleasure to welcome you back again as our guest in your next visit to Lombok. once again, thanks for sharing your review with us and the community. Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok Beach Resorts & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
If you really like to see the sunrise and sunset stay in this hotel. Good swimming pool. Near for the gift shop. unique decoration. clean place. The breakfast was variation of food but the test need more.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherry_A_hakim, Manajer Umum at The Jayakarta Lombok, Beach Resort & Spa
Responded 14 Jan 2020
Dear Trail755143, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We will be happy to get another chance to welcome you back as our guest at The Jayakarta Lombok in your next visit. Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok Beach Resorts & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in the hotel for 1 night. Check in and out process smooth. pretty old building. food choices are very average. govt meetings conducted there regularly. room aircond was not working well and it was very hot. Called front desk for help. despite 2 times called.. no one responded to our matter. so service wise,i also rate as average only.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: could be a choice if want to be near to beach and senggigi area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherry_A_hakim, Manajer Umum at The Jayakarta Lombok, Beach Resort & Spa
Responded 14 Jan 2020
Hi uthayan3666, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok Beach Resorts & Spa,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall the resorts are friendly environment and clean. However I must say it’s 1.5 driving to the airport but it’s near to Bangsal Harbour if you wanna go to 3 Gili’s island. On my last day, I was surprise and it’s was really make my day. Astawan was the star for my trip. He make an effort to provide beautiful swan on my last day with the notes. I feel touch by his thoughtful. He was brilliant! Resorts was quite and relaxing too. The F&B must make their changes cause the breakfast for 4 nights basically the same items and food is just OK. SPA was the best in Senggigi area.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherry_A_hakim, Manajer Umum at The Jayakarta Lombok, Beach Resort & Spa
Responded 5 Nov 2019
Dear 807mel, I'm happy to hear that Astawan took a good care while you staying with us, he is one of the best member of our team at The Jayakarta Lombok. For the F&B team, I'll be sure to follow up. Thank you so much for taking the time to share your thoughts – your feedback helps us get better. Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok Beach Resorts & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 8 wonderful nights in a cottage room, ground level, right near the spectacular pool with 2 adults and a 11 year old in an extra bed, and we did not want to leave. Our room was perfect for us. The aircon spot on, felt safe and secure our entire stay and our room was cleaned so well each day. This was our third stay here in 15 years and it's still just as grand as the first time we arrived! There is a small market along the beach and the local sellers are very friendly. We found that all the staff were very attentive, after observing for a length of time, I realised how hard and continuous everyone works and are friendly, happy and eager to please. They certainly have left a very lasting impression on us. The pool and surrounding area are kept beautifully clean and tidy by the pool attendants and we showed our gratitude by swimming several times a day 😁 Our son enjoyed hiring the excellent mountain bike, riding all over the resorts safe tracks, greeting all the friendly staff along the way. We brought Australian lollies with us and offered them around to everyone throughout our stay, that bought both us and them a lot of joy. During our stay was my birthday, during dinner that night, the staff surprised me with a delicious cake and a rendition of happy birthday song, with the band playing that night. We all shared the cake, staff and band members, that was the best part making this a very memorable birthday. We wish we were still there now and cannot wait to come back. We highly recommend staying here. …
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherry_A_hakim, Manajer Umum at The Jayakarta Lombok, Beach Resort & Spa
Responded 5 Nov 2019
Hi nojmik1, What an excellent review. It's always a pleasure to have you as our guest. I will make sure to share your comment with our team. They will be happy to hear that you enjoyed your stay. once again, thank you so much for taking the time to share your thought. We will be happy to welcome you again in your next visit to Lombok. Regards, Cherry A. Hakim General Manager The Jayakarta Lombok Beach Resorts & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you want to find a hotel with a beach and sea background that is not reefed, you can visit this hotel. Satisfying room service, complemented by a varied breakfast menu and the atmosphere of eating breakfast with a beach background and the sound of the waves makes us lulled by the beauty of this hotel.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled as a couple
Room Tip: maybe the TV can be updated with the latest models.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Cherry_A_hakim, General Manager at The Jayakarta Lombok, Beach Resort & Spa
Responded 15 Oct 2019
Thank you Pekiputra! We are happy to hear that your stay was enjoyable. We appreciate your kind words about our services. It would be our pleasure to have you back again as our guest in your next visit to Lombok. Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$35 - US$46 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jayakarta lombok beach hotel mataram, jayakarta lombok beach resort and spa, jayakarta beach
LOCATION
IndonesiaWest Nusa TenggaraLombokSenggigi
NUMBER OF ROOMS
171
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Frequently Asked Questions about The Jayakarta Lombok, Beach Resort & Spa
Which popular attractions are close to The Jayakarta Lombok, Beach Resort & Spa?
Nearby attractions include Islamic Center Mosque (6.6 km), Batu Bolong Temple (2.7 km), and Senggigi Beach (6.3 km).
What are some of the property amenities at The Jayakarta Lombok, Beach Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at The Jayakarta Lombok, Beach Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Jayakarta Lombok, Beach Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Jayakarta Lombok, Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Jayakarta Lombok, Beach Resort & Spa?
Conveniently located restaurants include Pasta Pojok Senggigi, Baraka - Warung Buana, and Quah Elegant Italian.
Are there opportunities to exercise at The Jayakarta Lombok, Beach Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Jayakarta Lombok, Beach Resort & Spa have airport transportation?
Yes, The Jayakarta Lombok, Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Jayakarta Lombok, Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Jayakarta Lombok, Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Jayakarta Lombok, Beach Resort & Spa?
Many travellers enjoy visiting Loang Baloq Cemetery (10.0 km) and Mayura Park (9.3 km).