We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
1. Took almost 1 hour for check out. They dont know how to prepare tax invoice. Unacceptable.
2. Poor network in room.. And no wifi provided.
3. Room maintenance.. Dont expect so much
4. Surrounding.. Nice n calm
Thank Siti F
Response from PRSB, Manager at Felda Residence Hot SpringsResponded 1 week ago
Thank you for your feedback. We sincerely apologize for the shortcomings. Will get the respective department to look into the problems raised and take actions instantly.
Checked in with my 2 friends for a 3⃣ bed rooms villa 🏡 fully furnished with a living room & a kitchen🤩
So exciting 1⃣ as there is a private hot springs ♨💦💧👬 jacuzzi pool inside my villa 🏡
Yeah! There are hop on &...More
Awesome, polite & fast response customer service
Fresh, windy & forest air environment
Kids will love this place
Hot pool, cool sliding pool
Food was just nice, would rate as average.
Cool water pools needs constant cleaning due to the huge...More
Response from PRSB, Manager at Felda Residence Hot SpringsResponded 8 February 2018
Thank you for the valuable feedback. Happy to know you enjoyed your stay at FR Hot Springs. We will improve in food quality and level of cleanliness particularly at the pool area. Refurbishment should take place soon. Looking forward to receiving you again....More
Booked 2 unit of 3 bedroom villa.
The villa was good but the furniture is not consistent. In some villa got carpet which very comfortable to mingle in living room but some are not. without carpet, the living room is too cold to sit.
Response from PRSB, Manager at Felda Residence Hot SpringsResponded 19 January 2018
Thank you for your valuable feedback. We will look seriously into 2 areas you mentioned that is the living hall and the kitchen and will do our best to be better .
Lets start with the good ones first. It was an unexpected trip to the hotsprings, luckily one room was available for us and i got it at quite a low rate. The check-in was fast, the view was very calming, with shady palm trees aroung...More
Response from PRSB, Manager at Felda Residence Hot SpringsResponded 2 January 2018
Thank you for the useful feedback. We will look seriously into the carpet issue . Thanks and Happy New Year .