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Hotel Ukraina

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38 Reviews from our TripAdvisor Community

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Showing 11: English reviews
A TripAdvisor Member
1 review
Reviewed 16 September 2016 via mobile

Found someone's hair in the bathroom. Spots on the carpet though the room looks renovated. When asked for an iron, was told that if I take it in the evening, I could not keep it in the room until morning. Very strange approach... Wouldn't come back here.

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Thank A TripAdvisor Member
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear guest, Thank you for your feedback, your opinion is very important for us. Please, accept our sincere apologies for discomfort you suffered because of mistake of housekeeping service. We passed your feedback to the manager of housekeeping department. Let us kindly inform that renovation of rooms is still in progress - we are sorry for your impression of the...

Reviewed 24 August 2016 via mobile

The hotel is perfectly well located at the main square of Lutsk, just a few meters away from pedestrians zone and main touristic attractions of that lovely city. Hotel is old fashioned, I would say in style of late 70ies or early 80ies. If you love that athmosphere, and don't expect too much comfort, it's the perfect accomodation. Pricing is...

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Thank josefg783
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear Josefg783, Thank you for your kind feedback. We are glad that you enjoyed our Eastern European breakfast. We appreciate your thought concerning the style of the hotel and we would like to inform that in 2016 started renovation of the hotel and we hope to have opportunity to offer our guests new, different product, as soon as possible. We...

Reviewed 20 May 2016 via mobile

Travel through Ukraine is to do it in west europe forty years ago. The country is unveliable and the people warm in the treatment. Do not take the first impression, they do not smile inmediately. The hotel is soviet one. The worse is not cleaning the bath, the carpet remain spots of other moments. Minibar is empty. No heater when...

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Thank Chus J
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear Chus J, Thank you for your comment. We are very glad that our country and people made positive impression on you. We are deeply sorry that your stay was so uncomfortable. Let us kindly remark that renovation of rooms in the hotel has already started, therefore in the nearest time rooms interior will be updated. For now rooms are...

Kiev, Ukraine
Reviewed 25 January 2016

Nice hotel in the center of the city. You will find many places to spend time in the neighborhood, so it is good hotel to stay in Lutsk. Free wifi and parking available. Breakfast is also included, but you should take a ticket on the front desk.

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1Thank AlexeyMitskevych
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear AlexeyMitskevych, Thank you for your kind review. We are glad that you appreciated free services we offer to our guests such as Wi-Fi and parking. We are pleased that you found location of the hotel to be convenient. We do hope to have opportunity to welcome in our hotel in the nearest future. Best regards, Hotel Management

Warsaw, Poland
Reviewed 26 September 2015

hotel complex Ukraine is located in the very heart of the city Luck, very close to shopping center and pedestrian zone with restaurants and coffees... price is very convenient and the level of service on european level. recommended

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Thank Time T
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear Tomasz P, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you highly estimated our service and appreciated hotel location. Our hotel aims to provide high level of service, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming...

Canton of Geneva, Switzerland
Reviewed 5 September 2015

I stayed 1 night in that hotel. I had a double room for single use, very spacious and comfortable. There is no hair-dryer in rooms, one should ask for it at the reception. They give it for the stay. Wi-fi was very good in the room. The hotel is from the Soviet era. But it is centrally located, within walking...

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Thank Svitlana Z
HotelUkraina, Менеджер по связям с общественностью at Hotel Ukraina, responded to this review

Dear Svitlana 19, Thank you for taking the time to share your recent experience at our hotel. We are so glad you enjoyed our accommodations, as well as menu and food at our restaurant, and valued our service. Unfortunately, it seems that we did not meet all your expectations. I greatly appreciate your comments about aspects of the room that...

Toronto, Canada
Reviewed 17 September 2014

Located in the centre of Lutsk with restaurants within walking distance. The front desk and restaurant staff are friendly and mostly able to converse in English. The single rooms are just that, maybe just over 2 meters wide and long. Double bed sized room worth the extra UAH. Go all out and get small suite with balcony overlooking square. The...

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Thank c4pl
Beverley, England, United Kingdom
Reviewed 31 March 2013

Stayed here for just 2 nights this month and wouldn't recommend it. The room was very big, but extremely dated with furniture around the edges of the room and a big area in the middle. I could hear everything going on in the corridor and people knocking on doors and talking at all hours of the day and night. This...

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Thank Jason G
Scotland
Reviewed 22 May 2012

Easy to find. Get to the main square and look up! Friendly staff spoke English but enjoyed our feeble attempts at Ukrainian. The room was very comfortable. Ask for a room overlooking the square or you will have a quiet night ok but no view. 400hrvna got us a double with breakfast and the food was good. We chose to...

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Thank curryfrog
Sydney
Reviewed 25 April 2012

Pre-booked a semi-luxury suite from Australia and was told that Amex was accepted. The room was large and reasonably appointed, but the bed was rock hard. The standard rooms had the views over the square, while the semi-suites looked over a peoples backyards and houses. The hotel was refurbishing the adjacent rooms on the floor and whenever we were in...

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2Thank MarikaJ6926

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
"Hotel Complex "Ukraine" is situated in the very center of the town. It is a modern hotel and real adornment of the town Lutsk, symbolizing hospitality and comfort. We offer our guests 124 hotel rooms of various categories: suite, junior suite and standard. Every hotel room is equipped with a telephone and a fridge. At guests' disposal also: Wi-Fi, cable television, independent heating and 24/7 hot water supply. Room price includes buffet breakfast, mineral water in the room and parking facilities cost. For your convenience, there is a taxi stop and a municipal transport stop situated close to the hotel. Our hotel receives both businessmen and groups of tourists for whom we offer interesting excursion programs and standard business meals in our restaurant, besides relaxation time in SPA-center and health improvement in "Clinic "Health Technology". ... more   less 

Additional Information about Hotel Ukraina

Address: Slovatskoho vul. 2, Lutsk 43025, Ukraine
Region: Ukraine > Volyn Oblast > Lutsk
Price Range: $26 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ukraina 3*
Number of rooms: 124
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ukraina staff and other travellers.
1 question
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Questions? Get answers from Hotel Ukraina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 223. 2nd floor, windows face the back yard, but I did not ben look there.”
 of 5 bubbles Svitlana19, 5 Sep 2015 | Read review
“Ask for a room facing the front of the hotel”
 of 5 bubbles MarikaJ6926, 25 Apr 2012 | Read review
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