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La Sierra by Selecta

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Traveller (211)
Room & Suite (59)
Dining (19)
Overview
  • Excellent11%
  • Very good18%
  • Average22%
  • Poor16%
  • Terrible33%
25 Jan 2017
“In a word, disappointing”
5 Jan 2017
“Hotel Check for German Customers”
AMENITIES
Free Internet
Free Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (502)
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1 - 5 of 6 reviews
Reviewed 26 January 2017

The first clue to the service levels at this hotel should have been that it took several days of calling in order to even make a booking because calls went unanswered and there was no voicemail option to leave a message. The second clue should...More

1  Thank jhop2017
Response from Director_BSSM, Director General at La Sierra by SelectaResponded 29 January 2017

We wanted to thank you for your feedback. While we wish, you had a better experience, it will help us to learn and to improve in services. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short....More

Reviewed 5 January 2017 via mobile

Nice rooms, bad breakfast (coffee, juice are a real horror, boiled eggs were cold, lunch and dinner ok, good variations at spa, but unfortunately a bit dirty Spa with lots of mold. Massage was worth the price. Service was ok but overcharged. I would pay...More

1  Thank Oliver H
Response from Director_BSSM, General Manager at La Sierra by SelectaResponded 7 January 2017

Many thanks for your comments on TripAdvisor. From the direction of the hotel we will take into account your evaluations on the quality of the breakfast and we will try to improve the quality of the breakfast. Best regards

Reviewed 20 November 2016

I visited Bluesense with my parents and sister. The program consisted in a massage, spa, and dinner. The price was not excessive, but yet it was too much for what we got. According to our opinion the massage was “average” in general (not very strong,...More

1  Thank Serge B
Reviewed 16 July 2015

My stay in the BlueSense was a disappointment. The hotel recently changed owners and according to my friends in the local area has had several complaints made about quality of service. The owners clearly pay little attention to the day-to-day running of their hotel -...More

2  Thank McChazza
Response from MabelRo R, Subdirectora at La Sierra by SelectaResponded 16 July 2015

First, I wanted to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case,...More

Reviewed 29 September 2014

We spend a weekend here on a bull board basis. Meals were quite good, specially if you fancy veggie food, although meat was also available. Also, if you are into spas, you will enjoy this place. Staff was very helpful and friendly, and this is...More

1  Thank Jesus M
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About
Amenities
Top amenities
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$64 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$64 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (211)
Room & Suite (59)
Dining (19)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Make sure you get a mountain view if possible, not on the ground floor."
McChazza
2 million years ago
Read review
"Choose one where you can adjust the heat, so mage first floor to open the windows..."
LiamMonte
2 million years ago
Read review
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