My best friend and I had an absolutely amazing trip! The staff was beyond amazing and we could not be more grateful for how everyone made our trip so comfortable and unforgettable!! Our butler, Carlos Javier, made our experience over the top!! Aside from the breathtaking resort, unforgettable views, and delicious dining opportunities, Carlos is hands down the reason we will be returning here annually! He truly made us feel at home and made sure we relaxed! Cannot wait to come back!!
Darling made our honeymoon trip wonderful! He was so welcoming and checked in on us every morning and throughout the day. He made sure we were comfortable and addressed any needs without being over baring. He made our week special by leaving surprises in our room and making reservations for us as needed. We recommend Darling!
Angelo our concierge took good care of us. Joker took us on beautiful bicycle tour Adalberto/Eddy/Damar exceptional servers. Jose cook made best omlets with smile. We ate at every restaurant except portafina because it was'nt open. Had room service one night and every thing warm and delicious. Coco cafe was out of this world and the staff there. We diffinitly will be back.
The resort was exceptional and my concierge Angelo was always available with his outstanding and professional service. The overall services from the bars, restaurants and staff were excellent. The staff was very friendly and knew our names which made us felt like home.
Will never in your life meet staff and employees with such a positive attitude and so greatful about life in general. Didn't know what to expect and would certainly do this again. Breath taking view, property always clean even the public restrooms, you could tell there was such pride
Awesome resort for a quick or long getaway. Amazing staff and great facilities equals an excellent time. My wife and I went for a long weekend getaway. It will certainly be a trip we will not forget. We stayed in a junior suite with a tropic view and included the preferred club amenities (which in our option is well worth it).Everyone from the butler, to the wait staff, to the bartenders were absolutely fantastic and made us feel cared for. This is our second visit to a Secrets resort (different country) with a similar outcome. They truly do not disappoint. It is clear that they strive to provide the best possible outcome for their patrons. 10/10 Would highly recommend.
The staff was very friendly! The food and drinks were fantastic. Highly recommend! Everyone at this property is very hardworking and besides some obvious damage from the hurriance - this is a fantastic property with a great pool!
While site planning a future incentive trip event we were assigned Alexis as our butler. He connected with us a couple of times each day for all our needs...restaurant reservations, Spa treatments, resort activities...etc. He had the perfect balance of being available and respecting our personal time at the resort. He provided an excellent experience!
Even post hurricane with damage, Secrets Cap Cana delivers a wonderful experience! The staff make this place very memorable. It was our first time having Alexis as our butler and he was fantastic! Gustavo provided non stop drink service to the beach and pool. Was so nice to see Esperanza and Carlito again. Diva was friendly as always. We brought friends this trip and will of course continue to come back!
My wife and I came to this resort for our honeymoon and had a wonderful time! Food was great the grounds of the resort were incredible. Our room had a swim out which was so nice it was tough to leave. Our butler Alexis did an amazing job and always made sure to keep us updated and had everything we needed. Highly reccomend this resort to anyone considering it.