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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travellers' Choice
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Room & Suite (1,994)1,994
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Cap Cana car hire
6,938Reviews1,642Q+A100Room tips
Reviews
Traveller rating
- 5,142
- 1,112
- 400
- 159
- 126
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Popular mentions
Perfect vacation , perfect resort , perfect people !!!! Will be returning soon .... thank you to the following : Nancy Wander Carlos ( butler ) Carlos (bartender) Edward Cairo You made our trip unforgettable!!!
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Review collected in partnership with this hotel
Date of stay: December 2020
Helpful
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
4 Helpful votes
Helpful
Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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The service, food, attention to detail, cleanliness never disappoints us and this is why we keep going back. Impressed how they are handling everything with COVID-19. Everyone genuinely tries hard so that you have a good stay and a great time. Our third time going and can't wait to go back. Once again, everyone did an awesome job during our stay but we have to recognize the people that we interacted the most and went above and beyond. Our butler Eric, Gilbert and Reyna from the pool bar, the entertainment team, Juan, Chocolate, Gasolina, Fido, Happy Boy, from the love bar, Eddy, Micaela, Juana at the coffee bar, the guys from the restaurants, Super Yery, Angelo, Damar, Ana Madelin, Sandro, Cairo. I'm sorry if I missed the others. You guys have an amazing team. Thank you so much for making our stay once again, a fabulous one. Until the next time my friends!…
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Date of stay: January 2021
Value
Location
Service
Room Tip: Rooms at the Castle are more private. We've stayed at the others and are good to.
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1 Helpful vote
Helpful
We were here 5 years ago and just got back from there yesterday. Both trips were absolutely amazing. Covid played a part in food only for us. We were very disappointed that the Wok and Sanctuary town were not open. Masks were required only while going to your table. As for everything else it was wonderful. Juan, Gasoline and Chocolate in entertainment made our experience 1000 times more enjoyable. Carlos at the pool bar kept the drinks a flowing as well as everyone at the Love bar. Hostes...Conan is so nice and has an amazing memory, lol. The beach on the south side, past the villas is
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Date of stay: January 2021
Location
Service
Sleep Quality
Helpful
We had a great time staying at Sanctuary. This was our first time there and everyone went out of their way to make sure we had a great stay. I would highly recommend staying in the Castle and getting a room with a butler. We had EMILIO as our butler and he was fantastic! He was fast, attentive, and took care of all our needs. He checked in with us everyday to see how we were doing and to see if there was anything we needed or any questions he could help answer. He booked all of our reservations and even checked in on us at dinner to see how we were enjoying our meal! The entertainment group also did a great job entertaining, making us laugh, and seeing how we were doing throughout the day. They do a great job of getting everyone involved in different activities and allowing everyone to enjoy their stay. Special shout out to entertainment crew; Juan, Chocolate, and Gasalina as they were the main guys there during our stay. We will definitely be back in the future as this was a beautiful resort and in large part to Emilio for making our stay memorable. He is the best butler there! …
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Review collected in partnership with this hotel
Date of stay: January 2021
1 Helpful vote
Helpful
PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Claim Your Listing Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.8 km) and Beers of the World (0.09 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Sanctuary Cap Cana have any great views?
Yes, guests often enjoy the ocean view available here.