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Boulevard Zona Hotelera, Cap Cana, Punta Cana 23002 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
63 people are viewing this hotel
Hotel direct offer!Book Direct for the Lowest Rates
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US$599
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Free cancellation until 22/03/22
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US$599
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Free cancellation until 22/03/22
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US$396
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Free cancellation until 09/02/22
PricelineUS$599
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (12584)
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Panoramas (21)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in Cap Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
8422Reviews1729Q+A100Room tips
Traveller rating
  • 6,478
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Time of year
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Popular mentions
Emma B wrote a review Yesterday
1 contribution
We absolutely adored our experience at Sanctuary; we owe it all to the incredible staff. Not to mention it has breathtaking views. Thank you to every staff member for welcoming us and bringing us into their beautiful country and home. A special thank you to the entertainment staff. Cappucino, Coca Cola Light, Pinky, Wakey-Wakey, Sexy Belly, Black Diamond, and the head of the entertainment staff, Mickey. These were the entertainment staff we had the opportunity to spend time with and grow close to. These incredible humans made our stay unforgettable. Each of these people go out of their way to make each guest feel comfortable and have the best time possible. Wow, I truly cannot say enough about each of these workers. The humor, care, work ethic, etc. is unmatched to anything I have ever seen. THANK YOU ENTERTAINMENT STAFF-- especially all of those lovely people I listed above. I would 100% visit Sanctuary again. Thank you to the lovely restaurant staff at every location. Thank you to the amazing bartending staff-- especially Miss Ruby. We love you! This review is long overdue! Thank you Sanctuary! Nothing but good things to express. Hope everyone is well.
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Date of stay: December 2021
Rooms
Cleanliness
Service
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catmom49 wrote a review Feb 2020
North Royalton, Ohio5 contributions10 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
10 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Taylor N wrote a review Yesterday
1 contribution
Capriccio was one of our favorite dining experience of our week. From the menu selections, portion sizes, and intimate atmosphere it was an amazing dinner option as a honey moon couple. The hostess was quick to accommodate us when we were accidentally 2 hours early for our reservation. Felix and Levi are extremely attentive, hospitable, and made our dinner extra special. This will be one of the restaurants we visit many times during our stay!
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Date of stay: January 2022Trip type: Travelled as a couple
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emilyW1476RG wrote a review Yesterday
Amherst, New Hampshire1 contribution
I had the most amazing stay in the terrace tower suite. The service is absolutely outstanding at this resort. Our butler Frank fulfilled our every want and need. The server Yocledy was super attentive, friendly and remembered us whenever we saw her!
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Review collected in partnership with this hotel
Date of stay: January 2022
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Cody C wrote a review Yesterday
1 contribution
This review is long overdue. My girlfriend and I spent 4 incredible nights here a couple weeks ago to celebrate our anniversary. We originally planned a quick 3 night trip, but decided to extend an extra night because we loved the resort so much. Our butler, Narciso, was top notch. He was kind, attentive to our needs, and really made us feel welcome. The rest of the staff at the resort was great too. We especially enjoyed our waiters SUPER Jerry, Juan, Billy, Kennedy, and Elvis. Juan from entertainment was incredible as well, we loved his energy! We will be back to visit again soon!
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Date of stay: January 2022
Service
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PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.01 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sanctuary Cap Cana have airport transportation?
Yes, Sanctuary Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Cap Cana?
The staff speaks multiple languages, including English and Spanish.