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Iguana Crossing

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541 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Montreal, Canada
Reviewed 31 July 2015 via mobile

The hotel was very nice and had all the necessary amenities. However the manager and the staff and terribly unatentive. They had no attention to detail and were often rude and unhelpful. They forced us to order our food in advance if we want dinner. Many amenities were not working suhx as the jacuzzi and parts of the swiming pool...

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Helpful?
1Thank MartinCalisto
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear guest We appreciate the positive comments about the hotel, and even those observations which help us to improve our service, we are in constant process of change and suggestions help us enormously to achieve these objectives, although some have been corrected We sincerely hope that your stay was equally enjoyable, and maybe have her visit again. Regards

New Jersey
Reviewed 18 July 2015

The Iguana Crossing Hotel is wonderfully situated right next to the beach, and true to its name you can sit on the deck and watch the marine iguanas cross the street to the sea. Behind the hotel is a lovely lagoon with a boardwalk that takes you to the flamingoes and the tortoise breeding center. The rooms, reception area and...

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Helpful?
Thank JanSNJ
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you for your comments and suggestions, we have a clear idea of further improvement in our service and training of our staff in order to make our guests feel even happier. Thanks again and hope to come back soon Best regards

Bloomfield, New Jersey
Reviewed 16 July 2015

To start Galapagos Island is wonderful. The Hotel Iguana Crossing is one of the best hotel, the location, the hotel itself, the people. My wife and I had a great time. The staff was excellent. Don Pedro the Manager great person, treat us great, he gave us a lot of information of the stuff that we could do. The bartender...

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Helpful?
Thank William G
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest All staff at the Hotel Iguana Crossing we thank you for your comments and friendly hotel service description We do our best to provide every guest with an equally unique and relaxing experience, It was our privilege to have you at the hotel. Best regards

Brooklyn, New York
Reviewed 15 July 2015

View from hotel was all that you could desire. Room was of good size clean and well furnished. Staff very friendly an accommodating willing to do just about anything to help make your stay enjoyable, Free breakfast was plentiful and bar and restaurant food was also good. Location perfect, few minute walk to town and right on path to many...

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2Thank Mitch K
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you very much for you great comments about the hotel It was as well an excellent experienced to have shared this trip with you, and, hopefully, to have provided a service that filled your needs and expectations. Regards

Ottawa
Reviewed 3 July 2015

We stayed at the Iguana Crossing in June 2015 for 2 nights. It is an amazing location - the iguana really do cross from the land/river in the back over the road to the lava rocks on the beach. In the afternoon they 'cross' back again! Amazing! The hotel is environmentally conscious. Beautiful rooms overlooking a huge unspoiled beach. It...

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1Thank travelhoundOttawa
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you very much for your very kind and descriptive review. For us it was truly a pleasure working for you to have a wonderfull stay in Isabela. Your comments have filled us with pride for our hotel and profession. We look forward to welcome you again. Regards

Quito, Ecuador
Reviewed 24 June 2015

We just returned from a 5 day/4 night stay at the Iguana Crossing. The hotel is right on the beach, which was beautiful. We were most impressed by the staff, who were very friendly and accommodating--even with our infant daughter and nanny. We enjoyed a few day trips which the hotel helped us organize, and a day just lounging around...

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2Thank Julia V
Mauricio1959, General Manager at Iguana Crossing, responded to this review

ear guest In life not only overcome obstacles, also live situations where we feel a lot of happiness and that is why we have to be grateful to you for having preferred and spend your holiday in the Hotel Iguana Crossing with his wife, his child and the nanny We look forward to your visit into a new opportunity, we...

Atlanta, Georgia
Reviewed 23 June 2015

We stayed at Iguana Crossing in April for 3 nights. What an amazing place, magical, and pristine, and what an experience! The views of the ocean are spectacular,especially from the bar. The pool is small, but what's not to like about the infinite pool where you over look the ocean, so nearby. We stayed in the room facing the ocean,...

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2Thank Bollywoodqueen
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear guest For all the people who make the Iguana Crossing Hotel was a great honor and pleasure to have shared with you stay, I hope you never forget those happy moments they spent in the hotel. Thank you for taking the time to post your review of your experience at our Hotel Best regards

Reviewed 23 June 2015 via mobile

I had been in Isabela twice before, but this stay was totally different. When I arrived at the hotel everyone was very friendly, and they received us with a delicious natural juice and the check-in was very quick. My friend and I stayed in the room 13, the Master Suite. The view from the room was breathtaking, you could see...

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Thank Diana F
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest We are very happy that you enjoyed the hotel like you described. For us it was a real pleasure to work for you to have a wonderful stay in Isabela. We´ll make our best effort to please our future guests as well. We hope to welcome you again at another time Thank you very much.

Reviewed 11 June 2015

The rooms are very poor. We were 3 people and only two old towels were left in the room. A/c was not working and was not fixed but the worse was the feeling about sleeping on wet sheets. what a horrible night,,, Breakfast was ok. Also was a mistake with the price, I was charged twice.

Review collected in partnership with this hotel
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1Thank Silvia S
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you for your important comments. We are working very hard to correct the inconveniences experienced by your family while in your visit to our hotel. We sincerely care about improving our present and future guest´s experience, Best regards

Lunenburg, Massachusetts
Reviewed 11 June 2015

The staff were all so kind and genuine. They went over that top for our anniversary and unexpectedly brought a romantic desert and wine to the rooftop for my wife and I. We really enjoyed the peacefulness of the location and loved the Master Suite's spaciousness that allowed us to have in-room dining

Review collected in partnership with this hotel
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2Thank alanmoore4
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest We are glad you enjoyed the hotel as much as you described. For us it was truly a pleasure working for you to have a wonderfull stay in Isabela. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Room Service
Official Description (provided by the hotel)
Iguana Crossing is Isabela's newest and most innovative hotel. Its minimalist design and superior service offer guests a privileged experience on this scarcely populated island. Iguana Crossing is located in between Isabela's extensive white sand beaches and directly behind a wildlife-filled lagoon. Iguana Crossing offers an oceanfront swimming pool, Jacuzzi, 12 fully equipped rooms and a master suite. ... more   less 

Additional Information about Iguana Crossing

Address: Av. Antonio Gil, Puerto Villamil 200250, Ecuador
Region: Ecuador > Galapagos Islands > Isabela > Puerto Villamil
Price Range: $309 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Iguana Crossing 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Iguana Crossing Hotel Puerto Villamil
Hotel Style:
#1 On the Beach Hotel in Puerto Villamil
#1 Romantic Hotel in Puerto Villamil
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Questions & Answers

Here's what travellers have asked, with answers from Iguana Crossing staff and other travellers.
6 questions
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Seattle, Washington
9 months ago
San Francisco
over a year ago
9 months ago

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Questions? Get answers from Iguana Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with a beach view have nice terraces and terrific views.”
 of 5 bubbles 460lynng, 19 Mar 2017 | Read review
“All rooms have a nice view”
 of 5 bubbles AndesWinesChile, 8 Mar 2017 | Read review
“The Suite is really nice and the large private terrace is great”
 of 5 bubbles GBK2014, 6 Mar 2017 | Read review
“This is paradise in every location.”
 of 5 bubbles 29277Don1948, 3 Mar 2017 | Read review
“The ocean view rooms are worth the premium price.”
 of 5 bubbles 167ricks, 1 Mar 2017 | Read review
5 of 5