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Troutbeck Resort

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Troutbeck Resort
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Harare, Zimbabwe
Reviewed 6 days ago NEWvia mobile

After all the stress of any big wedding, we decided to head out to Nyanga. Road was ok most of the way, a few patches of potholes here & there. Troutbeck was the perfect place, beautiful views, fresh air, peace & quiet are all part of the package. Resort staff was friendly & welcoming, congratulations coming from all we met....

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Helpful?
Thank Brian D
Bulawayo, Zimbabwe
Reviewed 2 weeks ago

My experience was exceptional, beyond all expectation. The service was professional in the room, amenities and wish to bring my family to enjoy the many activities at your resort in which I did not unfortunately partake due to the business nature of my stay.

Review collected in partnership with this hotel
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Thank gebronm
Harare
Reviewed 2 weeks ago

I do not have much to say so please make this user friendly so that if someone has nothing to add it can still accept the submission of the form as I have given so much information in other sections already...

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Thank Joao M
Rusape
Reviewed 3 weeks ago

Generally good environs to combine business and pleasure. Relaxing environments. The food is good and fresh all the time although some of the scones seemed stale especially the last two days of our stay. Trout fishing usually attracts us but this time it was on available for the guests.

Review collected in partnership with this hotel
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Thank 289basilm
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

Thank you for the wonderful feedback regarding your stay with us at the resort.we truly appreciate and value your feedback as it assists us to note areas of improvement and areas you are pleased with as our valued guest. We would like to apologise for the scones which seemed stale on the last two days of your stay, our chefs...

Harare, Zimbabwe
Reviewed 4 weeks ago

Troutbeck Resort should not be missed - location and climate is unique for Zimbabwe, lakeside, situated at the base of rolling hills, forests, cool, green, misty - an absolute and welcome change from the regular resort settings... reminds one of mountain cabins...

Review collected in partnership with this hotel
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Thank theodorag678
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

Thank you for taking the time to give us your feedback about your stay at our resort. I am glad that you found our location convenient and relaxing. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must visit attractions as well as and some hidden...

London, United Kingdom
Reviewed 4 weeks ago

What a disappointment. Chalets tired and dirty looking. No update or refurbishing of the place for over 10 years. Furniture old, ripped and dirty-my kids went straight through to the floor when they sat on the settee. Kitchen utensils lacking. Not worth money! Staff helpful-brought better furniture when we complained.

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Thank Grace B
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay with us did not meet your expectations. Please note that your concerns have been passed on to our Timeshare management for improvements and to ensure there is guest satisfaction in all areas....

Harare, Zimbabwe
Reviewed 5 weeks ago

Hubby and I went to Troutbeck for dinner one night and were pleasantly surprised! The service was great, the food tasty and the ambiance relaxing. We were so impressed with the staff - we were greeted by every individual, and really well looked after by our waiter.

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Thank RHest15
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

Thank you for your kind review, We truly appreciate your positive feedback about our hospitality and that you were impressed with our service. It is definitely a boost for us every time we receive positive reviews such as this. We will be sure to let Troutbeck Resort staff know that they made an impact during your visit and made your...

Reviewed 7 January 2017

My daughter enjoyed the horses. That view is gorgeous. The buffet dinner was ok, but over-priced. It was very cold but they brought us a heater. The chimneys need to be serviced, there was a lot of smoke in the hotel.

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Thank chikomborero m
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

Thank you for your positive comments about the activities ,the view of the resort and the buffet dinner. I am pleased that you had a good stay overall, how ever I would like to apologise for the bad experience you had with the smoke in the hotel. Please note the issue was fixed and measures were put in place to...

Reviewed 28 December 2016

Stayed in the self-catering chalets at Blue Swallow lodges which were beautifully located. It is situated in an area with beautiful scenery perfect for a relaxing vacation far from the hustle and bustle of city life.

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Thank Victor Molife R
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

Thank you for the wonderful feedback ,our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Nyanga and a very strategic location that brings our guest just a few steps away from must see attractions and modern day conveniences, at the same...

Harare
Reviewed 21 December 2016

You should put refridgerators in every room. The WIFI / internet must be improved because that the mode of communication nowadays that is socially and business. During my stay I was totally cut from family and work. The Econet network was constantly down

Review collected in partnership with this hotel
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Thank webstertunduwani
Troutbeck R, Guest Relations Manager at Troutbeck Resort, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay with us did not meet your expectations due to the challenges you faced with our Wi-Fi connection and the absence of refrigerators in the rooms . your feedback was taken into consideration and currently are...

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Near Troutbeck Resort

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Pool
  • Golf Course
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Troutbeck Resort’s 70 well-appointed rooms are increasingly used by those wishing to combine pleasure with business. Conference facilities, with the Rainbow Trout Suite holding up to 400 people, are complemented by the resort’s own 9-hole golf course and well-stocked lake. As well as golf and trout fishing, a swimming pool, tennis, volleyball and squash courts are there for the holidaymaker or conference-goer to enjoy. ... more   less 

Additional Information about Troutbeck Resort

Address: Nyanga, Zimbabwe
Region: Zimbabwe > Manicaland Province > Nyanga
Price Range: $203 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Troutbeck Resort 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Troutbeck Hotel Nyanga
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Questions & Answers

Here's what travellers have asked, with answers from Troutbeck Resort staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toilet seat a bit squeezed between wall and hand basin Sometimes there is damp carpet odor in the room ”
 of 5 bubbles gebronm, 5 Feb 2017 | Read review
“Keep it up. ”
 of 5 bubbles 289basilm, 25 Jan 2017 | Read review
“A cosy and homely ambiance that compliments the cool mountainous environment, aptly kept warm by log fires ... ”
 of 5 bubbles theodorag678, 23 Jan 2017 | Read review
“Best rooms are closer to the dams, chalet 1 to about12”
  • Braai area
  • View from self catering chalet
  • Fire place
  • patio
 of 5 bubbles vic2rmolifer, 28 Dec 2016 | Read review
“Carpet need to be replaced with tiles ”
 of 5 bubbles webstertunduwani, 21 Dec 2016 | Read review
5 of 5