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Mardale Hotel and Convention Center

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04/06/2017 05/06/2017
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Mardale Hotel and Convention Center
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Zamboanga City, Philippines
Reviewed 26 December 2016

Rooms are clean and decent, really good for a good night's sleep. Function rooms just have to adjust the lighting and fix their sound system. Reception staff need to be more polite but the bell boys and waiters are extremely friendly.

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Thank raisa513
Sydney, Australia
Reviewed 25 November 2016

The hotel, I was told, was relatively new. The facilities, however, have deteriorated very fast. The bed was OK and the room was clean. The windows, though, had a broken latch and the glass was dirty. Some parts of the walls also had peeling paint. The shower head was the "rain shower type" but was also moldy and not working...

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Thank sjg0279
Metro Manila, Philippines
Reviewed 13 September 2016

when i was stay there, the service is good specially the housekeeping staff the room is clean i appreciate the turn down service, one thing i observed in the room no complimentary water, it should be always included as amenities in the guestroom. the wifi is good, keycard not functioning sometimes.

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Thank _jennifer_smith111
General Santos, Philippines
Reviewed 26 August 2016

The rooms are clean. They give prompt service. Our needs were immediately taken care of. But the things I inadvertently left at the front desk were not sent to me yet. They promised to send them to me thru courier despite my promise to settle the cost thru their bank account as soon as they sent my bill.

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Thank rainbowwarrior126
Reviewed 12 August 2016 via mobile

Cons: Says wifi ready rooms but wifi is only in the lobby area and nine in the rooms Expensive hotel for one located in this province Pros: Darn nice rooms CR and shower are basic but it will do Rooms with a view Comfy and secured compared to the other hotels

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Thank LeoYnaJosh
Zamboanga City, Philippines
Reviewed 25 May 2016 via mobile

The rooms are spacious and not cramped up. But the staff at the reception will let you wait before attending to you. Same with the staff in the restaurant. There is no sense of urgency to attend to their customers. Good hotel for a stay but I suggest to get your breakfast somewhere else. Wifi is average. Aircon is good....

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1Thank engpongeng
Reviewed 30 April 2016

Mardale has 2 lifts so it is convenient to go up to the room. Their gym area has beautiful view of the harbour and beyond. That's all there is. There's no internet connections in the room (we were aware of it) There's no hot shower cause night time there's no solar power according to them . You need to request...

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1Thank Interlink E
Makati, Philippines
Reviewed 31 March 2016

Total disappointment. Will not return to this hotel. The aircon does not cool the room sufficiently. When i requested for an electric fan, i was curtly informed that they charge extra. I asked to be transferred to another room but was told my present room (room 500) is already the coldest! The water heater shower does not work; the showers...

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2Thank orli b
Singapore, Singapore
Reviewed 3 January 2016

Highlights: 1) You will feel Secured because of the advance technology they use in the hotel: keycard and built-in room safe 2) Hotel Facility includes a gym Cons: 1) Smaller than average rooms 2) Only one small elevator thus going up and down the hotel requires patience.

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1Thank GalaHone
Reviewed 11 October 2015 via mobile

We've stay here for 3 nights. Staffs are not courteous and disrespectful. Even and morning or evening greetings as well as the guard! All of them! Card key is not working properly, rooms are messy. Cockroaches are everywhere. Hot and cold shower is not working! The room has unpleasant odor. I do advice all not to stay there!

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5Thank Ken S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service

Additional Information about Mardale Hotel and Convention Center

Address: Cabrera Street | San Francisco District, Pagadian City, Mindanao, Philippines
Region: Philippines > Mindanao > Zamboanga Peninsula > Zamboanga del Sur > Pagadian City
Price Range: $22 - $98 (Based on Average Rates for a Standard Room)
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Questions & Answers

Here's what travellers have asked, with answers from Mardale Hotel and Convention Center staff and other travellers.
1 question
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Davao City, Philippines

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Questions? Get answers from Mardale Hotel and Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take room 305.”
sjg0279, 24 Nov 2016 | Read review
“Just ask for the rooms facing the street if you want a nice view of the city.”
PinoyMaverick, 7 Dec 2014 | Read review
“Room #7 on each floor is close to WIFI router”
DavidT471, 14 Aug 2014 | Read review
“Request a room on the western side. Good views of city and surrounds”
Maz092, 31 Dec 2012 | Read review
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