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The Terraces At Ocean Beach

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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Auckland, New Zealand
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 October 2015

I should have known by the price but we were booking last minute for just one night and everything close to Papamoa was booked out. The carpet in our terraced apartment was very worn as was all the interior paint work. It smelt really bad. The balcony was unable to be used for safety reasons so the door was padlocked... More 

Helpful?
2 Thank Nixsta1
A TripAdvisor Member
Reviewed 16 June 2015 via mobile

Scam artists ripoff moldy garbage dump. Stayed for a month when we first moved here. Trish and maury are horrid people, screaming at my 4 year old for washing seashells outside. Moldy premises. Been for sale for years cheap but no one will buy any of the units. They ended up not returning my deposit. I took them to court... More 

Helpful?
5 Thank A TripAdvisor Member

Travellers are raving about these Mount Maunganui hotels

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2015

I rang to enquire about bookings over the New Year period. I can't even begin to tell you how rude Trish on reception was. Her attitude of, I don't have to tell you anything and I don't care, is beyond belief. Trish said she wasn't the owner but after reading other reviews, I think she is. There is definitely a... More 

Helpful?
5 Thank Michrou
Mount Maunganui, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2015

The owners are absolutely awful. They let themselves into our apartment on more than one occasion, and money did go missing. They lie about everything. They are notorious for not returning bonds. We paid a bond in cash, as per the owners request, with the reasoning that it would be easier for them to return it to us. When we... More 

Helpful?
3 Thank taylorannbaker
Dunedin, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 April 2015

I stayed at an apartment that had a balcony deemed dangerous to step o/usen by an official entity with it's official warning print on the balcony door, and I was warned of it by the owner after check in. To still rent such an apartment is just strange to say the least. When inside I found rules printed at the... More 

Helpful?
2 Thank AdC14
Auckland, New Zealand
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 March 2015

This place is down by Bayfair Mall, quite away from the Mount. 3 stories tall, plenty of space, but really dark. I wouldn't stay here again, because it's to far away to park car and walk, needs better cleaning, and dark and gloomy. For the price you could get better close to Mount if you booked far enough ahead.

Helpful?
1 Thank Stubbies35
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 December 2014 via mobile

Have to do a little housekeeping before you leave otherwise they'll charge if the place is excessively dirty. Also they expect you to place all tge dirty dishes in the dishwasher and turn it on for them before you leave the place. This was written in their book which is found in the appartment. First time staying in this kind... More 

Helpful?
3 Thank Elaine S
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 November 2014 via mobile

I stayed here for a couple of months. The apartments are not so bad, but the owners are unfriendly and disrespectful people. We had a problem with them because of the return of the bond. It's a shame you have to deal with people like that. We felt cheated.

Helpful?
5 Thank Brenda M
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2014

The owners are just rude, unfriendly, and should not be running the place. Lots of traffic noise. Can't use the balcony. The garage you can't park in as is very very smaill. there are lots of stairs, don't mind them but if you do don't go there.

Helpful?
4 Thank Jacinta R
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 October 2014

Very disapointing when the Tauranga Council shows up to inform you the balconies are unsafe and you have already paid leaving a letter detailing this is not the first time. Load of road noise carparking is way to small owners attitude terrible and rude courtyard echos so 6am there is someone talking you can hear it loud as and not... More 

Helpful?
5 Thank emshorty

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Services
  • Free Parking

Additional Information about The Terraces At Ocean Beach

Address: 346 Oceanbeach Road, Mount Maunganui, Tauranga 3116, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Price Range: $205 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Terraces At Ocean Beach 3*
Number of rooms: 15
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Questions & Answers

Questions? Get answers from The Terraces At Ocean Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book as a group!”
 of 5 bubbles jewelscatchew, 9 Jul 2016 | Read review
“Avoid location”
  • Evidence of infestation
  • Warning sign
  • Living room with covers
  • Carpet
 of 5 bubbles lin572016, 9 Jan 2016 | Read review
“Don't bother coming here”
 of 5 bubbles danella198, 20 Nov 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles taylorannbaker, 23 May 2015 | Read review
“rooms not on the main road will be quieter as regards to traffic noise”
 of 5 bubbles Wendle-cookofmany, 7 Apr 2014 | Read review
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