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Gaya Island Resort

1,287 reviews
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Traveller (1721)
Room & Suite (384)
Pool & Beach (377)
Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“feast village”(114 reviews)
“fisherman's cove”(107 reviews)
“nature walk”(75 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Gaya Island Resort
Offers & Announcements: Idyllic Retreat
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,287)Write a Review
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Traveller rating
592
307
141
49
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592
307
141
49
13
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1 - 5 of 1,102 reviews
Reviewed 2 days ago

We loved our stay here! Ramesh (manager of food and beverage) set a new level for customer service in our books! Nothing was too much for him. Without even asking him, he arranged a private cooking class for us with chef hats, aprons and the...More

Thank SophieMay1986
Reviewed 1 week ago

Our stay wasn't as magical as shown on the website. Some misses: - The service at the restaurant and pool could be improved. - Food is average at best. - The marine center doesn't have the attractions featured on the website. While I understand that...More

Thank Lex A
Response from WayneLeeGM, General Manager at Gaya Island ResortResponded 5 days ago

Dear Lex7286, Greetings from all of us at Gaya Island Resort. Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate both your positive feedback and constructive criticism. We are committed to constantly improve our guest...More

Reviewed 1 week ago

The hotel view and rooms really do look like the photos. The rooms really are lovely along with the views from the balcony. But we were so disappointed by this holiday. The food choice in the main dining room was mediocre and often always luke...More

1  Thank Kristi L
Response from WayneLeeGM, General Manager at Gaya Island ResortResponded 5 days ago

Dear Kristi L, Greetings from all of us at Gaya Island Resort. Thank you for choosing to stay with us and for taking the time to review your stay. We apologize for the less than expected experiences on this visit and for the resulting disappointment....More

Reviewed 1 week ago

We stayed here for 9 nights for our honeymoon, after arriving with by boat which was fun, we did arrive about 9pm so we saw a lovely lit resort so nice to see it at night from the water. We were then shown to our...More

Thank Andrew H
Response from WayneLeeGM, General Manager at Gaya Island ResortResponded 5 days ago

Dear Andrew H, Greetings from all of us at Gaya Island Resort. Thank you for choosing to stay with us on your honeymoon and for taking the time to share your feedback. My team and I are delighted to read that you had a memorable...More

Reviewed 2 weeks ago

We had an enjoyable and relaxing stay at the resort. It was so accessible from the mainland, only 10/15 mins boat ride to the resort. We stayed at the Mt Kinabalu Villas and every morning we had amazing views of Mt Kinabalu. The whole place...More

Thank Cat K
Response from WayneLeeGM, General Manager at Gaya Island ResortResponded 1 week ago

Dear Cat K, Greetings from all of us at Gaya Island Resort. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I are delighted...More

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123456221
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$208 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$208 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1721)
Room & Suite (384)
Pool & Beach (377)
Dining (197)
Amenities (113)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
kagesy
11 February 2018|
Answer
Response from WayneLeeGM | Property representative |
Greetings from all of us at Gaya Island Resort. Thank you for your inquiry. We can make the arrangements as requested. May I request that you email the resort or the YTL Travel Centre with your contact details so that we... More
1
Vote
Charleygirl76
5 February 2018|
AnswerShow all 4 answers
Response from Regina G | Reviewed this property |
You can bring your own, the guys were very flexible with the hire, the kayaks were not expensive and they were happy to give extra time Bring the coral proof shoes too
1
Vote
monkeyoxrat
7 January 2018|
AnswerShow all 3 answers
Response from Figures62 | Reviewed this property |
Diving…Diving is provided by Borneo Dream and although it can be booked at the resort it is better to contact them directly in advance to book a place as the boat took about ten divers only. There is no dive shop on the... More
1
Vote
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12345627
Room Tips
"enjoy the whole resort and relax yourself"
Read review
"Canopy Villa was the room we had which was nice and close to the main facilities"
Read review
"Ask to see room first, i.e. sea view can be a tree view :)"
Read review
"Upper floor on any treetop villa is amazing"
Read review
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