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Onsen at Moncham

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293 Moo 2 Pongyaeng, Mae Rim 50180 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (268)
Dining (43)
Room & Suite (38)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Onsen at Moncham
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 28 hotels in Mae Rim
Location
Cleanliness
Service
Value
Travellers' Choice
O n s e n @ M o n c h a m is a cultural retreat where guests will find themselves at one with nature while experiencing a harmonious blend of Japanese Onsen Rituals and Northern Thai Culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Complimentary tea
Airport transportation
Shuttle bus service
Baggage storage
Concierge
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
Bottled water
Minibar
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
66Reviews1Q+A6Room tips
Traveller rating
  • 52
  • 7
  • 5
  • 1
  • 1
Time of year
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Popular mentions
AirryKasai wrote a review 2 Dec
Bangkok, Thailand86 contributions1 helpful vote
+1
The location was quite. The room was beautiful and very comfortable. The yukata are a nice detail. Friendly staff .Onsen is so relaxing, The views from the outside bath were wonderful. Highly recommend
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Jukkrawat Laongsuwan, General Manager at Onsen at Moncham
Responded 3 days ago
Dear Khun AirryKasai , Thank you for giving us a perfect rating and for recommending Onsen@Moncham to other travelers. We are so glad to hear that you has a fantastic moment during your stay with us , as well as the service from our team . I’m sure that the entire of our associates enjoyed attending to your needs as much as you enjoyed your stay. Should you come back to the area, don’t hesitate to contact us . Thanks again and we look forward to welcoming you back to our mountain paradise, 1200 Meters above sea level, where the weather is always amazing. With best regards,
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Dine-in-Bkk wrote a review Sep 2021
Bangkok, Thailand359 contributions128 helpful votes
Breakfast’s raw material is of high quality but certain choices are not available. In turn, dinner’s 2.5k beef comes in as ordinary quality with extraordinary price. Resort is mostly man-built so it lacks of natural beauty. Service and room are worth visit but the restaurant part makes the stay not worth 7k per night.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Jukkrawat Laongsuwan, General Manager at Onsen at Moncham
Responded 16 Sep 2021
Dear Khun Teal70 I truly appreciate you taking your valuable time to share us your experience on TripAdvisor. Your suggestion on Breakfast and dinner are well noted , we will take immediate action on this matter . Thanks again and we look forward to welcoming you back to our mountain paradise, 1200 Meters above sea level, where the weather is always amazing. With best regards, Jukkrawat L General manager
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T2georget wrote a review Jun 2021
Chiang Mai, Thailand13 contributions3 helpful votes
The rooms were stunning and we felt very well taken care of. We were on our honeymoon, and my wife and I found the entire stay to be incredibly relaxing and comfortable. We stayed for 3 nights and 4 days. As I said, the rooms were very comfortable, the food was delectable and the view was dazzling. We felt like we were transported out of Chiang Mai and onto a Japanese hillscape. We would highly recommend for a couple to have a romantic and intimate excursion. I do want to revisit the food as it really was a treat. We had a delicious Japanese style pork grill out on our second night there and while we were eating we saw another couple enjoying a Wagyu beef meal. What caught our eyes was that the chef was cooking a plate of sliced Wagyu beef with a blowtorch and it looked and smelled amazing. The entire restaurant was crackling with the smell of the beef. We immediately asked to try this meal set for the next night. And we were not disappointed. Not only the did the staff go the extra mile by setting up our table with roses and scented candles as they knew we were on our honeymoon but the food was simply amazing. There were three courses in this special Wagyu beef set. The first was a steak that was cooked to perfection with some delicious, fresh vegetables and a red wine sauce that was to die for. Following that was the awesome blowtorch spectacle but the meal itself outshone the spectacle. The crackline beef was served with rice and eggs in a delicious Gyu Don, two plates, one for each of us. Same with the steak. Finally, for the third course we had the same Wagyu beef in a Yahiniku style Japanes grill that the server grilled for us at our table. Served with rice, Miso soup, edamame and a whole lot veggies. This was a treat we will not soon forget. And the grounds, there is a beautiful duck pond surrounded by a serene Japanese garden. Once again, as we were walking through the garden, we felt transported to another world. It helped that we were enjoying our complimentary Japanese robes that we could wear on their property. It took a lot of self control to leave these comfortable robes behind when we left, but we were good guests. I promise! Overall, it was a wonderful experience for both of us and we felt thoroughly relaxed and rejuvenated after our visit.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: The rooms with a private Onsen have stunning views and are breathtaking.
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Response from Jukkrawat Laongsuwan, General Manager at Onsen at Moncham
Responded 29 Jun 2021
DearT2georget Thank you very much for choosing onsen@ moncham to be part of your honeymoon trip , We are so glad to hear that you enjoyed your accommodations, food as well as the restaurant service . I truly appreciate you taking your valuable time to share us your wonderful experience and comment on TripAdvisor. Thanks again and we look forward to welcoming you back to our mountain paradise, 1200 Meters above sea level, where the weather is always amazing. With best regards, Jukkrawat L.
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CMJONES311 wrote a review Mar 2021
Sydney, Australia58 contributions29 helpful votes
This hotel is absolutely stunning - it is a bespoke, luxury Japanese onsen retreat in Northern Thailand. I stayed in the Imperial Onsen Suite which had it's own onsen in the room which was lovely. The shared onsens are also nice and are split between men and women. The Japanese restaurant is delicious however my only criticism would be that the staff were not so clued up on the wine selection.
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Date of stay: March 2021
Rooms
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Response from Jukkrawat Laongsuwan, General Manager at Onsen at Moncham
Responded 14 Mar 2021
Dear CMJONES311 Thank you very much for choosing onsen@ moncham to be your hideaway home from home We are so glad to hear that you enjoyed your accommodations ,restaurant as well as the onsen . I truly appreciate you taking your valuable time to share us your experience on TripAdvisor. Your suggestion on the wine service are well noted. Thanks again and we look forward to welcoming you back to our mountain paradise, 1200 Meters above sea level, where the weather is always amazing. With best regards, Jukkrawat L.
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bal00mna wrote a review Feb 2021
Bangkok, Thailand12 contributions5 helpful votes
Today I had lunch with my family at Mezunam restaurant. Overall view and architecture is very impressive. The weather was very nice. For the food, the taste is not bad but I gave 2 stars because there are so many flies in the restaurant ware swarming food on the table along my lunch time. This is unacceptable. Hotel knows that there is the farm next to the hotel which is using manure and this is cause of flies in the restaurant but the hotel do nothing. My Lunch time was fail. The staff only provide us a fly repellent and keep say sorry and it doesn't help at all. I will never comeback and would not recommend to anyone.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Jukkrawat Laongsuwan, General Manager at Onsen at Moncham
Responded 1 Mar 2021
Dear Khun bal00mna , Please accept our sincere apologies for any inconvenience caused, we are really sorry for your experience at our restaurant. We are not complacent about the problem happens, we have made inclosed restaurant and also the net and AC to come to protect our restaurant and our customer from the flies that we didn't created but it still not the best solution yet however we will find the best way and not stop trying to fix this problem permanently . Thank you very much .
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PRICE RANGE
US$119 - US$250 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceMae Rim
NUMBER OF ROOMS
16
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Frequently Asked Questions about Onsen at Moncham
Which popular attractions are close to Onsen at Moncham?
Nearby attractions include Mon Jam (1.2 km), Mae Sa Waterfall (7.8 km), and Maesa Elephant Camp (6.2 km).
What are some of the property amenities at Onsen at Moncham?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Onsen at Moncham?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Onsen at Moncham?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Onsen at Moncham?
Yes, free parking is available to guests.
What are some restaurants close to Onsen at Moncham?
Conveniently located restaurants include Baan Mon Muan Restaurant, Pongyang Angdoi Restaurant, and Proud Phu Fah Restaurant.
Are there opportunities to exercise at Onsen at Moncham?
Yes, guests have access to a fitness centre during their stay.
Does Onsen at Moncham have an airport shuttle?
Yes, Onsen at Moncham offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Onsen at Moncham have airport transportation?
Yes, Onsen at Moncham offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Onsen at Moncham?
Many travellers enjoy visiting Bhubing Palace (15.6 km) and The Dara Pirom Palace (12.6 km).