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From the Welcome to Goodbye just AMAZING!
The staff was so helpful, lovely and professional they let you forget the world outside and make your stay perfect.
Special thanks to Noemi: you have a great future and the right job!
Best regards from CH 🇨🇭
Red level is a beautiful hotel for adults. My wife and I decided to up grade to a villa after seeing the room we originally booked. It was lovely but not the room we expected. The villa is stunning. A lot more expensive but having...More
1 Thank Lipoy
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 8 May 2018
Dear guest Lipoy.
Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review.
We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More
Everything about this hotel excels. The hotel layout, which is vast by the way, to the food, staff and amenities. The Staff really make the hotel what it is for me. The way the staff look after you is second to none and i've stayed...More
I can only say that the personal staff is really so competently, patience, helpful and generous in each way they make your stay perfect!!
My compliments to a young Lady (trainee) Naomi
a diamond for the team at the front desk!
Just returned from a lovely week being pampered in Red Level. As always the staff were terrific but must mention a few who were super helpful - Vero, Rui and Rosanna in reception Ignacio (Butler) and Aserio who did an amazing job on the wine...More
Response from LondonKeen_to_travel | Reviewed this property |
When you automatically book with red level, you get "luxury", so need need to make a different booking. Luxury means you get additional restuarants in your booking for "free", nami, Duo fine dining, duo tapas and red level... More
When you automatically book with red level, you get "luxury", so need need to make a different booking. Luxury means you get additional restuarants in your booking for "free", nami, Duo fine dining, duo tapas and red level terrace.
We've just come back from Full Board, and next year we said we'd revert to Half board and just buy lunch if we need it as there was just too much food (we didn't need 3 courses at lunch as well as dinner!), and if you eat in liquid garden at lunch you get 30% off anyway.
Hope this helps