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RedLevel at Gran Melia Palacio de Isora

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RedLevel at Gran Melia Palacio de Isora
RedLevel at Gran Melia Palacio de Isora
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915 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 531: English reviews
London
Reviewed 1 week ago

The Red level is perhaps not really worth the extra money for the Red level restaurant has a limited menu and its difficult to get a booking when you want it. Tonight there was only one main course on the menu I liked and after waiting 20 minutes to take the order I was told they didn't have it. I...

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1Thank Peterb14BG
Sheffield, United Kingdom
Reviewed 1 week ago

We went for a week away form the grim grey of the North. Completely met our objective: sunshine, pools, magnificent service. The overall complex has a slightly package holiday feel, but Red Level felt we were getting what we paid for: a bit of luxury

Review collected in partnership with Meliá Hotels International
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1Thank Mike_H_624
Greater London, United Kingdom
Reviewed 1 week ago

From the point of stepping into the main entrance, being whizzed off in a golf trolley to the red level, handed a glass of Cava each we were pampered and treated with such loving care one would never leave. Our room was spacious with an exceptionally large bed, the bathroom boasted both bath and shower littered with lots of Clarins...

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1Thank SheilaMCHZ
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. SheilaMCHZ, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. We are...

London, United Kingdom
Reviewed 2 weeks ago via mobile

As holidays go, I was not REALLY looking forward to this one! Tenerife, land of chavs, fat birds and tattoos what's to like? However we needed a quick get away, no long haul AND some sun, in early March so Tenerife fitted the bill .........perfectly ! After a quick scan thru the best hotels on the island offering the most...

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3Thank Victoria C
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Victoria C, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our breakfast service and our...

West Byfleet, United Kingdom
Reviewed 2 weeks ago

This is not a cheap hotel but well worth the money. We had an 8 day stay here last week and thought that it was brilliant in every way. The staff could not have been more helpful and efficient, nothing was too much trouble. We asked for a heater and extra blankets and they were there in minutes. Our room...

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1Thank TorchyPyrford
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our rooms, staff, as well as regarding...

Surrey, United Kingdom
Reviewed 2 weeks ago

I don't normally bother to write reviews but RedLevel is just off the charts. Service was so friendly and helpful by literally everyone we came across. The daily cocktail hour was a fab way to differentiate themselves. Stunning room - treat yourself and go for an ocean view. Delicious breakfasts/lunches, and the Terrace restaurant was great for our last night...

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1Thank pondhopper29
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for choosing Red Level Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our pool areas, rooms as well as regarding...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Booked x2 hot stone massages for myself and my husband as we stayed for our first wedding anniversary. I had a therapist called Carolina (unsure of spelling) I am a massage queen and have had hundreds at home in the UK and every single place I've traveled in the world. This was by far the best I have ever had!!!...

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1Thank MrsBangsx
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad...

Glasgow, United Kingdom
Reviewed 3 weeks ago

Wife and I stayed here for a week and had a wonderful time. Hotel is probably the nicest i've ever stayed at. Room was lovely and the staff are superb. Ate in the hotel once which was nice - tended to use the local restaurants in the small town of Alcala next to out which were all pretty good. Only...

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2Thank Cameron R
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Cameron R, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts...

Stuttgart, Germany
Reviewed 3 weeks ago

If you are thinking about booking the Red Level (and you can accept the explicit price difference) just do it. You will not regret it. This could be the case if you stay at the normal hotel with its 600+ rooms. With red level you will experience a more relaxing (e.g. no kids in the red level area), easier stay...

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4Thank Philipp G
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Philipp G, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. We glad to know that you have enjoyed a relaxing and memorable stay. It is heartily a pleasure to know that our Red Level facilities and...

Dublin
Reviewed 3 weeks ago

We decided to pay extra and go for the Red Level experience at the Gran Melia. We definitely feel it was worth paying extra for it as it is Adults Only so lovely and quiet. We felt the food was very good with plenty of choice and a good selection of restaurants - we actually ate at the Buffet almost...

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Thank Happyfriday_Girl
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $397 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
94 questions
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never north facing and make sure there's shade”
 of 5 bubbles dale_curtis, 23 Mar 2017 | Read review
“Red level is perfect”
 of 5 bubbles amandal0uiseh, 20 Mar 2017 | Read review
“I love sea views but the gardens here are simply fantastic”
 of 5 bubbles BlondeNBlonde, 19 Mar 2017 | Read review
“Garden or sea view a must.”
 of 5 bubbles pizzamanUk, 13 Mar 2017 | Read review
“Just get B and B and if you don't like something, complain as they are very friendly and accommodating.”
 of 5 bubbles Peterb14BG, 12 Mar 2017 | Read review
5 of 5