We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gran Melia Palacio de Isora Resort & Spa

Melia.comUS$181*
View Deal
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$284*
US$181*
Great Deal
US$198*
US$198*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,509 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,920: English reviews
Start your review of Gran Melia Palacio de Isora Resort & Spa
 Click to rate
Birmingham, UK
Reviewed yesterday NEWvia mobile

Having stayed in a few 5* hotels I can say that standards here are very high, however if you want the finer points taken care of, which i've had elsewhere such as your towel laid out for you on sunbeds, beds turned down on an evening and staff not giving you chance to leave your spot as they are so...

 Report
Helpful?
Thank joey2004
Sweden
Reviewed yesterday NEW

Having had such a positive experience on Sensatori Ibiza last year we decided to give this hotel a go. Unfortunately we were disappointed. We had booked the trip 9 months in advance via TUI/Thomson travels, paid extra for a better room and asked for a room with a peaceful location. Instead of this, we got the exact opposite. A room...

 Report
Helpful?
Thank JuliJohanna
Shrewsbury, United Kingdom
Reviewed yesterday NEW

It became apparent that there were different levels of service depending on who you booked through. Certain children's activities were limited to non sensatori guests only. Try explaining this to a 4 year old! Hotel was clean and had everything you would expect. Food was generally good although we had a couple of mixed meals at the pool grill. Staff...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank ustyh75
Reviewed yesterday NEW

Came here on a mother/daughter break for 4 days and we had a great time. We were staying in the Red Level and the service was extremely good. Our room was very nice and the Clarins toiletries were really lovely. The only reason I have given the hotel 4 stars instead of 5 is that the food wasn't particularly good....

 Report
Helpful?
Thank Swalkee
Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

Not a five star as you may would expected it be. It's massive and beautiful but there is simply not enough staff to keep up the standards. We stayed for a week on a full board + basis and we always had breakfast,lunch and dinner at the Pangea buffet which was OK but not oozing quality. It was simply impossible...

 Report
Helpful?
1Thank INTESA81
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

As the title says, this was the 4th time that myself, husband and two children had visited this hotel as Sensatori guests. We've always had amazing holidays here but decided this will be our last visit. A combination of it being Easter holidays and us actually arriving on Easter weekend meant that the hotel was at capacity. Getting sunbeds at...

 Report
Helpful?
7Thank RGAnderson
Reviewed 4 days ago NEW

This is one of Gran Melisa finest hotels and has won multi awards. 5 zoned areas 608 rooms with varying types are f accommodation. We had a Mastee Suite which was lovely. The staff are wonderful and the food is first class but you have to make a reservation using a booking kiosk which refreshes at midnight each day. The...

 Report
Helpful?
4Thank Viv F
Kitchener, Canada
Reviewed 5 days ago NEW

Excellent stay in Tenerife. The staff was extremely friendly and helpful. The rooms where comfortable. Especially liked the service in the pool area of red level. They always were available for drinks and added special touches such as cold towels, fruit kebabs and loved the sunglass cleaning. The many restaurants gave every kind of dinner experience you could ask for....

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank MBB50
London, United Kingdom
Reviewed 5 days ago NEW

Nine members of our family including four children aged 4 to 7 and five adults ranging from mid 30s to 60s spent a wonderful holiday with Gran Melia . Red level staff and rooms were excellent and our only comment would be that the extra suppers provided about 7;00 pm would be better provided at 5;00 pm as the family...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank 120margaretl
Preston, United Kingdom
Reviewed 5 days ago NEW

A really lovely resort with just about everything perfect. This was our 2nd visit and would go again without hesitation. The grounds are immaculate and everything well maintained. A nice peaceful location and can walk either way from the hotel on good pathways.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank Anne H

4,178 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3525)
Viewed
Pool/Beach Area (583)
Viewed
Hotel & Grounds (809)
Viewed
Dining (283)
Viewed
Room/Suite (339)
Viewed
View from Room (172)
Viewed
Family/Play Areas (30)
Viewed
Bathroom (82)
Viewed
Business Centre/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1219)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Pool/Beach Area (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (5)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Alcala
36.9 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,513 reviews
15.6 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
5,308 reviews
15.1 km away
Vincci Seleccion La Plantacion del Sur
Show Prices
Show Prices
Show Prices
15.2 km away
IBEROSTAR Grand Hotel El Mirador
10.8 km away
Roca Nivaria GH - Adrian Hoteles
0.2 km away
RedLevel at Gran Melia Palacio de Isora
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $279 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Hotwire, Travelocity, Prodigios Interactivos SA, Orbitz, TripOnline SA, Cancelon, Jetsetter and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
411 questions
Ask a question

See all questions (411)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Master Suite Sea View”
863vivf, 21 Apr 2017 | Read review
“Fantastic Master suites in red level for the children and family. Our Ocean de luxe room was also good.”
120margaretl, 20 Apr 2017 | Read review
“Our only criticism on the room, and it's not a serious problem at all was the lighting. Could do with a good light especially in the bathroom. Everything was great.”
516anneh, 20 Apr 2017 | Read review
“It would be nice not to have had the cleaners knock on the door (and sometimes enter!) at 9am! They were very clean rooms though! ”
haylieo2017, 19 Apr 2017 | Read review
“Pay the extra for a pool view/garden view if a view is important- our balcony (although spacious) overlooked the front of the hotel”
MissLianne, 18 Apr 2017 | Read review
5 of 5
Melia.com
US$181* /night
View Deal
Hotels.comUS$198
Hotwire.comUS$198
JetsetterUS$284
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates