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Gran Melia Palacio de Isora Resort & Spa

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6,000 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,630: English reviews
Cirencester, United Kingdom
1 review
Reviewed 6 days ago NEW

Superb hotel with friendly services. Lovely quiet rooms with a good standard of maintenance and cleanliness. Superb food choices and amazing pools and outdoor facilities. Perfetc for a young family holiday. Safe, secure and wonderful sun!!

Review collected in partnership with Meliá Hotels International

Helpful?
Thank dorothyn723
London, United Kingdom
1 review
Reviewed 6 days ago NEW

A great hotel with attentive and polite staff. Food options were plentiful, albeit the payable options were a little on the expensive side (but the sushi was tasty). Pool facilities were great and the kids entertainment very well done, both during the day and for the evening show. Rooms were very comfortable and bathrooms spacious. Wifi was not brilliant but... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank drewcraig
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Our Red Level experience has been excellent in terms of service and amenities. The well trained staff are charming, friendly and very helpful and cannot do enough to make the stay relaxing and enjoyable. However, we did half board and would recommend that bed and breakfast at Red Level deluxe covers all extras including a happy hour of inclusive drinks... More 

Helpful?
Thank Lesley S
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW

The main thing that made our stay enjoyable was the weather - glorious sunshine in November!! The Canary Islands are probably the nearest holiday destination to the UK were the likelihood of good weather at this time of year is high. The hotel was clean, well maintained and inviting. The reception area has a wow factor and the choice of... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Ursula F
Coalville, Leicestershire
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago NEW

Overall good for the hotel and the holiday experience as a whole. The master suite was a nice size, however some areas of the room need to upgraded - the bathroom had areas that need attention and the room above had a few noisy guests which affected my impression of our stay. One guest above on our final night watched... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank SnowmanCoalville
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is a pleasure to know that you have enjoyed an overall pleasant stay. However, we regret if your stay was somehow besmirched by the situation you describe and please rest assured that if you had let... More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

This was the second time we have been to this Gran Melia hotel. First time was in the height of summer with our children and this time on our own in November. Quite simply this is the best hotel we have stayed in on our travels around the world. From the greeting at reception through to dining, gym and poolside... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank C2962HXsteve
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as... More 

Dorset
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 1 week ago NEW

I've not done any reviews for ages but when my wife showed me some of the whinging reviews on here I felt I should put pen to paper, so to speak. The hotel is not perfect but it pretty damn good though! We just had a (mostly) wonderfully relaxing week here. The room, staff and the food in the Pangea... More 

Helpful?
Thank Hudwit
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our rooms, as well as our facilities have exceeded your expectations since our guests’... More 

Weston-super-Mare, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW via mobile

Had a great relaxing week in what is a very comfortable but quite large hotel , before booking we like many others checked trip advisor and I have to say most of it we found very accurate . We had a deluxe sea view room with a great aspect we were on the 5th floor so no obstructions , we... More 

Helpful?
Thank Phil L
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Phil L, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to... More 

Wigan, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

We stayed at the Sensatori Gran Melia for a week in November. If you are wanting a relaxing trip and happy to stay within the confines of your hotel then this is for you, there is not much around it only a very nice short beach promenade. The hotel was sold to us by Thomson as five star plus. Although... More 

Helpful?
Thank robbo8678
Surrey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

We took the silver all inclusive option, which was great value for money. The restaurants provided great quality food and atmosphere. My one complaint would be that there are way too few sunbeds around the main pool area, which meant that we could only sit around it by purchasing a Bali bed, which is 200 euros a day! I think... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Pikeys-princess
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our Silver drinks package and restaurants.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $297 - $763 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
344 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher sea view”
 of 5 bubbles 873JulieR, 3 Dec 2016 | Read review
“Careful with the bathroom radio controls as our radio came on full blast at 12am much to our surprise! It's very close to the light switch! ”
 of 5 bubbles SusannahW84, 2 Dec 2016 | Read review
“We have never been disappointed with our rooms”
 of 5 bubbles TinaL463, 1 Dec 2016 | Read review
“We were in 4097. Good view of pool and sea plus quiet away from lifts. ”
 of 5 bubbles lynneteacher, 28 Nov 2016 | Read review
“If you have a young family or are light sleepers, ask for a room away from the central area to guarantee a peaceful evening.”
 of 5 bubbles dorothyn723, 28 Nov 2016 | Read review
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