We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Isora Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,154 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Showing 3,708: English reviews
Bath, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for a week over New Year, on half-board, but not on Red Level. Looking at the reviews, it seems that there are quite a few in depth ones, so I thought I would put just five points. 1. The pools are very fine. We visited three, but there are several more. The adults only one was certainly...

 Report
Helpful?
7Thank Felix R
Flitwick, United Kingdom
Reviewed 2 weeks ago

Arrived in the early evening and was please luggage was taken directly from taxi and the next time we saw it was when we arrived in our rooms. This was great as travelling in a family group with 6 month old baby. Able to check-in quickly with no fuss, unpack and benefit from the Buffet Restaurant being available to eat....

 Report
Helpful?
4Thank Jeff C
london
Reviewed 2 weeks ago

.Would have preferred a bar in the Red Level area after eating out instead of using the bars in the main hotel. Sensed that some staff, not many seemed to zero in on some guest to the detriment of the service provided to other guests.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank meandererLondon
Helston, United Kingdom
Reviewed 2 weeks ago via mobile

Great food, great staff and excellent rooms. We were a bit apprehensive about this hotel as the read the reviews re the food. We should not have worried as this has been the best all inclusive food that we have had in a long time. We would recommend to family's and couples alike as plenty of facilities for both. I...

 Report
Helpful?
1Thank Matel0t1
Reviewed 2 weeks ago via mobile

Spent two weeks at gran melia thru to October 29. Undoubtably a five star property but sadly lacking in many very important areas namely : Very Poor Service at practically all restaurants and bars. Restaurant booking system is antiquated and like something from the dark ages. Despite the fact we were full board the restaurant booking system is unworkable and...

 Report
Helpful?
8Thank Michael L
cyprus
Reviewed 2 weeks ago

We stayed at this hotel over Xmas and had an amazing holiday. Wish I could thank all staff personally for the way they go above and beyond but would like to say a special mention to the manager and her team at the spa who made us feel very special and truly cared for . The staff at the Oasis...

 Report
Helpful?
Thank silkmill23
Plymouth, United Kingdom
Reviewed 2 weeks ago

Wonderful stay over the Christmas fortnight. The staff, surroundings, food etc were all excellent. Lovely to have had the children's pool at a comfortable temperature. Our first time staying at a Gran Melia and would not hesitate to return or recommend.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank annekI8467JW
Paris, France
Reviewed 2 weeks ago

We spend 5 nights in Gran Melia hotel during christmas week and had a wonderful time. Employees were very nice and helpful. For the room, we had partial sea view which was lovely! It was big enough and I loved finding a chocolate on my bedside table every day :) The breakfast will please everyone in the family, the lunch...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank laurentdC8671VG
Norwich, United Kingdom
Reviewed 2 weeks ago

This hotel offers everything - superb range of food at different restaurants, very comfortable rooms, attractively landscaped gardens with several pools, sports faclities, spa, daily activities for adults and children, evening entertainments, cocktail bars and personal service from staff second to none. We were particularly impressed that there were children's areas away from adult areas so that we could enjoy...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank Marilyn F
Cornwall, United Kingdom
Reviewed 2 weeks ago

We have just returned from Gran Melisa Palacio what a disappointment! We spend Christmas and New Year there for the second year, last year was totally different, but we will never return again. The food has drastically changed, in the buffet restaurant Pangea there was very little choice except salads, if there was anything worth eating you had to queue...

 Report
Helpful?
1Thank 63Taylor

4,005 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3353)
Viewed
Hotel & Grounds (780)
Viewed
View from Room (153)
Viewed
Pool/Beach Area (572)
Viewed
Family/Play Areas (30)
Viewed
Room/Suite (333)
Viewed
Bathroom (79)
Viewed
Dining (272)
Viewed
Business Centre/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1126)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
36.8 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,419 reviews
15.1 km away
IBEROSTAR Grand Hotel El Mirador
15.1 km away
Vincci Seleccion La Plantacion del Sur
Show Prices
Show Prices
Show Prices
15.5 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 58 in Costa Adeje
5,072 reviews
0.3 km away
RedLevel at Gran Melia Palacio de Isora
15.1 km away
Melia Jardines del Teide
Melia Jardines del Teide
#27 of 58 in Costa Adeje
3,203 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $261 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
366 questions
Ask a question

See all questions (366)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
 of 5 bubbles suebroo, 20 Jan 2017 | Read review
“do not pick very ground floor near garage.”
 of 5 bubbles geoffreyr873, 14 Jan 2017 | Read review
“The lighting was confusing and the beds were not very comfortable.”
 of 5 bubbles T1618XHandrewg, 13 Jan 2017 | Read review
“If you want a quite room you need to ask to be away from the bars and outside area where the fire pit is.”
 of 5 bubbles bournemouthamarillo, 13 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles 293kerryw, 12 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay