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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4241)
Room & Suite (901)
Pool & Beach (781)
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Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Reviews (7,586)
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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4,503 results
Traveller rating
2,664
1,059
482
169
129
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LanguageEnglish
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2,664
1,059
482
169
129
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21 - 25 of 4,503 reviews
Reviewed 3 weeks ago

We hadn't been to the hotel for 4 years & had forgotten how amazing it is.From the moment we arrived and checked in the staff are attentive,the food is of the highest quality,the pool area amazing.The big criticism is the differential treatment guests receive if...More

3  Thank Laurence C
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 weeks ago

Dear guest Laurence C. Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great...More

Reviewed 3 weeks ago via mobile

One of the most gratifying experiences as a traveller is (rarely) finding a hotel that simply lives up to its promise. The welcome, the environment, the subtle but wonderful and friendly service and the quality of the various restaurants were a delight from arrival to...More

Thank Darren K
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 weeks ago

Dear guest Darren K. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important...More

Reviewed 3 weeks ago

This was our second visit to the hotel. We had a well-equipped room in a quiet location with a view over the gardens (the claim that it had a partial sea view was stretching things a bit - you had to lean out of the...More

2  Thank Janis T
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 weeks ago

Dear guest Janis T. We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to...More

Reviewed 3 weeks ago

We started of poorly at the airport the bus was late and the bus driver when he arrived did not seem to know our hotel and it took a small bit of arguing until he see the errors of his ways .We have just returned...More

3  Thank darrenmclean1966
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 weeks ago

Dear guest darrenmclean1966. Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great importance...More

Reviewed 3 weeks ago via mobile

Having stayed many times before, we were keen to see if there were improvements from the previous visit. The food was Ok at the place by the pool for lunch and we didn’t try the other restaurants due to a poor experience before. Overall we...More

2  Thank KP1Uk
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 weeks ago

Dear guest KP1Uk I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$199 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4241)
Room & Suite (901)
Pool & Beach (781)
Dining (397)
Amenities (130)
Family and Play Areas (37)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Joj024
21 May 2018|
AnswerShow all 4 answers
Response from ian t | Reviewed this property |
I don't think so , but telephone the hotel to make sure.
1
Vote
Brighton626
14 May 2018|
AnswerShow all 3 answers
Response from Helen C | Reviewed this property |
I don't think only one person in a room can do an upgrade as everyone would choose to do this and nominate that one person to get all the drinks.
1
Vote
Brighton626
14 May 2018|
AnswerShow all 2 answers
Response from Sandra J | Reviewed this property |
I am not certain but think the answer is no.
1
Vote
Room Tips
"ask for sea/ pool view"
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"I wouldn't recommend the front ocean view rooms, as they are right above the Ocean Club where they play..."
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"Rooms surrounding the adult and child pools are best in our view"
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"Do not come here."
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