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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,019 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,641: English reviews
Yorkshire
Reviewed 1 week ago

My husband and I loved everything about this hotel. In particular, the food genuinely was of restaurant standard in all the themed restaurants - even at lunchtimes. The rooms and bathrooms were very luxurious. My son and daughter-in-law had a suite on the 5th floor which was even more impressive and had stunning views. The volcanic rock of the island...

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Thank lynneteacher
Cirencester, United Kingdom
Reviewed 1 week ago

Superb hotel with friendly services. Lovely quiet rooms with a good standard of maintenance and cleanliness. Superb food choices and amazing pools and outdoor facilities. Perfetc for a young family holiday. Safe, secure and wonderful sun!!

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Thank dorothyn723
London, United Kingdom
Reviewed 1 week ago

A great hotel with attentive and polite staff. Food options were plentiful, albeit the payable options were a little on the expensive side (but the sushi was tasty). Pool facilities were great and the kids entertainment very well done, both during the day and for the evening show. Rooms were very comfortable and bathrooms spacious. Wifi was not brilliant but...

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Thank drewcraig
Reviewed 1 week ago

Our Red Level experience has been excellent in terms of service and amenities. The well trained staff are charming, friendly and very helpful and cannot do enough to make the stay relaxing and enjoyable. However, we did half board and would recommend that bed and breakfast at Red Level deluxe covers all extras including a happy hour of inclusive drinks...

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Thank Lesley S
Birmingham, United Kingdom
Reviewed 1 week ago

The main thing that made our stay enjoyable was the weather - glorious sunshine in November!! The Canary Islands are probably the nearest holiday destination to the UK were the likelihood of good weather at this time of year is high. The hotel was clean, well maintained and inviting. The reception area has a wow factor and the choice of...

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Thank Ursula F
Coalville, Leicestershire
Reviewed 1 week ago

Overall good for the hotel and the holiday experience as a whole. The master suite was a nice size, however some areas of the room need to upgraded - the bathroom had areas that need attention and the room above had a few noisy guests which affected my impression of our stay. One guest above on our final night watched...

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Thank SnowmanCoalville
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is a pleasure to know that you have enjoyed an overall pleasant stay. However, we regret if your stay was somehow besmirched by the situation you describe and please rest assured that if you had let...

Bristol, United Kingdom
Reviewed 1 week ago

This was the second time we have been to this Gran Melia hotel. First time was in the height of summer with our children and this time on our own in November. Quite simply this is the best hotel we have stayed in on our travels around the world. From the greeting at reception through to dining, gym and poolside...

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Thank C2962HXsteve
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as...

Dorset
Reviewed 1 week ago

I've not done any reviews for ages but when my wife showed me some of the whinging reviews on here I felt I should put pen to paper, so to speak. The hotel is not perfect but it pretty damn good though! We just had a (mostly) wonderfully relaxing week here. The room, staff and the food in the Pangea...

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Thank Hudwit
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our rooms, as well as our facilities have exceeded your expectations since our guests’...

Weston-super-Mare, United Kingdom
Reviewed 1 week ago via mobile

Had a great relaxing week in what is a very comfortable but quite large hotel , before booking we like many others checked trip advisor and I have to say most of it we found very accurate . We had a deluxe sea view room with a great aspect we were on the 5th floor so no obstructions , we...

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Thank Phil L
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Phil L, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to...

Wigan, United Kingdom
Reviewed 1 week ago via mobile

We stayed at the Sensatori Gran Melia for a week in November. If you are wanting a relaxing trip and happy to stay within the confines of your hotel then this is for you, there is not much around it only a very nice short beach promenade. The hotel was sold to us by Thomson as five star plus. Although...

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Thank robbo8678

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $284 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
344 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for and got a quiet room which we much appreciated.”
 of 5 bubbles annaA5756KM, 8 Dec 2016 | Read review
“ocean view can be around the side and not fully ocean view”
 of 5 bubbles K3762CDtimb, 8 Dec 2016 | Read review
“Sea view 5th floor”
 of 5 bubbles rissingt0n, 8 Dec 2016 | Read review
“Get a room with sea view. It makes you so relaxed”
 of 5 bubbles 771arnef, 6 Dec 2016 | Read review
“Higher sea view”
 of 5 bubbles 873JulieR, 3 Dec 2016 | Read review
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