We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Palacio de Isora Resort & Spa

Save
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
You may also like:
See all
Nearby Hotels
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Gran Melia Palacio de Isora Resort & Spa
Hotel deals
Offers from Gran Melia Palacio de Isora Resort & Spa
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$251.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "db75d43680794d4094fe774ea1138681", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79844400],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":253,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"db75d43680794d4094fe774ea1138681","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":299,"lowestMetaPrice":251,"additionalPartner":false,"highestMetaPriceDisplay":299,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":299,"lowestMetaPrice":251,"highestMetaPriceDisplay":299,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRiNzVkNDM2ODA3OTRkNDA5NGZlNzc0ZWExMTM4NjgxIiwiQUlLIjoiNGEzMzBmYTNlMjk2NDg5M2EyOWEwNGQwZDhiYjEzZTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$251", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79844400":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (7,520)
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Filter reviews
4,471 results
Traveller rating
2,646
1,052
478
168
127
Traveller type
Time of year
LanguageEnglish
More languages
2,646
1,052
478
168
127
Show reviews that mention
All reviewsinfinity poolfamily poolmarket grillbuffet restaurantpiano bargarden roomred levelbeautiful hotelsensatori guestssalt waterbooking systema la carte restaurantsthe wow factorclub oceanwaiter servicepirate shipthe sofa bed
FilterEnglish
Updating list...
881 - 885 of 4,471 reviews
Reviewed 25 November 2016

Another fabulous break at the Palacio de Isora resort and spa. A friendly welcome as we returned - especially from Ana at the restaurant. A genuine care and desire to offer excellent service was very evident across the whole of the resport and spa staff....More

Review collected in partnership with Meliá Hotels International
Thank X1041EKpetert
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 28 November 2016

Dear guests, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

Reviewed 25 November 2016

Went with the family in January 2016 for a short break. The hotel and grounds are perfect, it was quiet when we went so plenty of room round the pools & bars. Kids club was great with plenty of activities to keep them busy. The...More

Thank Mat P
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 28 November 2016

Dear Mr. Mat P, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

Reviewed 24 November 2016

A week in Tenerife sun in November is ideal. The hotel is excellent the only down side is that the rooms are dark even with the lights on. Food was very good staff very friendly. The adult pool is great where you can seat in...More

1  Thank P0rkie
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 November 2016

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

Reviewed 24 November 2016

The attention to detail, welcome and attentiveness was noticeable, with outstanding service given especially by our two "red girls " Maria from Sweden and Rita from Hungary who spoke at least six languages each , they are a real asset to the Hotel and made...More

Review collected in partnership with Meliá Hotels International
Thank paul h
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear Mr Paul H, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important...More

Reviewed 23 November 2016 via mobile

A weeks sun in Tenerife is ideal at the best of times, but a week here takes it to a whole new level. From the imposing entrance lobby/reception area, down to the plaza with its fountains and relaxation areas it truly is a great place...More

2  Thank John C
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear Mr. John C, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$194 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-2
Votes
Brighton626
13 April 2018|
AnswerShow all 11 answers
Response from simon p | Reviewed this property |
Ignore the negative critics It's lovely Best hotel on the island
1
Vote
Room Tips
"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
Read review
"Don't use the minibar; get drinks brought by room service instead."
Read review
"A suite has a lot more room than a double room for a family of 4"
Read review
"Extra blanket in room and some throws for the terrace. Bed was borderline to firm for sunburnt skin. But..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing