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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,268 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,783: English reviews
Frankrike
Reviewed 20 January 2016

Super hotel! The reservation system, you have to book all restaurants in advance, are a bit complicated - otherwise - ***** Very friendly and service minded staff. Very good food and beautiful gardens.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Carl C
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Carl C, Thank you for choosing Gran Meliá Palacio de Isora for your holiday. We are glad to know that you enjoyed a lovely time with us, as it is due to the daily dedication of our team, that we are able to achieve our goal - the total satisfaction of our guests. However, please do not hesitate...

Oldham
Reviewed 20 January 2016

Returned for a quiet relaxing week early January to recharge after the hectic festive season. Outwardly very few changes but noticeably what happened to the great sun bed towels? Poor replacements. Given a lovely room on the 5th floor with a great view over to Gomera.We were so fortunate with the weather, so sunny & warm all week, could sit...

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Helpful?
1Thank bpd1968
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday. We are glad to know that you enjoyed a lovely time with us, as it is due to the daily dedication of our team, that we are able to achieve our goal - the total satisfaction of our guests. However, please do not hesitate that we...

Reviewed 19 January 2016

We booked through Thomson. There were 7 family members ranging from toddler to teenagers to grandparents. We have all enjoyed equally though having different needs and interests. We previously requested 3 quiet and low floor rooms because of our 16 month old toddler. We were given 3 huge rooms, 3074, 3075, and 3076 overlooking the gardens and Pangea restaurant. The...

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Helpful?
1Thank Rachel H
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Rachel H, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your family holiday at Tenerife. We are delighted to know that our rooms, service and restaurants met your expectations, as it is due to the effort and dedication of our team, that we are able to achieve our goal - the total satisfaction...

Maidstone, United Kingdom
Reviewed 18 January 2016

OK so we've just returned after a week in a one bedroom suite here, and we would go again and again in future virtually without any hesitation (ok yes, a similarly good price would matter). This is a large but impressively well thought through hotel complex and I would say it's about perfect for a family holiday. There are multiple...

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6Thank parksx
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday at Tenerife. It is truly a pleasure to receive such positive and motivating comments regarding your experience at our resort, as it is due to theis daily effort and dedication, that we are able to achive our goal - the total satisfaction of...

Cheshire, United Kingdom
Reviewed 18 January 2016 via mobile

Superb hotel, plenty of options and very friendly without being pushy. The surrounding area is very Spanish, not commercial at all and the two contrasts work very well together. Best hotel I've visited in The Canaries.

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Helpful?
3Thank Phillip K
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Phillip K, Thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife. We are more than pleased to read that you felt comfortable among us from the very first moment. It is always our aim to make our guests feel at home and exceed their expectations, so we appreciate receiving your positive feedback. We...

Manchester, United Kingdom
Reviewed 17 January 2016

Just back from weeks holiday at this hotel. Hotel beautiful. Rooms beautiful. Food awesome. Nothing too much trouble for the staff (all lovely). I enjoyed getting my paws and claws done at the spa, lovely staff there. We will definitely be returning here.

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Helpful?
1Thank hemlock90
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, We would like to thank you for choosing our hotel for your holiday and for sharing your comments with all the TripAdvisor users. We are glad to know that you enjoyed an overall pleasant holiday and that our Spa by Clarins' manicures and pedicures met your expectations, as well as our gastronomic offer. We are looking very much...

Palma de Mallorca, Spain
Reviewed 17 January 2016

Isora Restort lived up to all of the reviews I read before going. This was a nice vacation for my wife and my 8 year old daughter. The hotel and grounds are first rate and the staff went out of there way to make our week stay the best vacation that we have ever experienced. I have already recommended the...

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank DrThomasReno
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear DrThomasReno, In the first place we would like to thank you very much for writing such a wonderful review, we were very happy to learn that you were thoroughly satisfied. It is delightful to hear that you liked your room and that you enjoyed our hotel for your family holiday and rest assured we will forward your compliments to...

Ranst, Belgium
Reviewed 16 January 2016

a dreamhotel with verry nice rooms and perfect service , the salt pool is really amazing only are there no sunbeds ......... the snack restaurant on the infinitypool serves great disches . the kidspool was a dream for ower son . The buffetrestaurant serves delicious meals

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Thank Dirk D
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, We are delighted to know that you are enjoying a pleasant holiday with us and we appreciate your compliments on our Infinity Pool, Market Grill restaurant and rooms. We are looking forward to welcoming you back at Gran Meliá Palacio de Isora. Kind regards, Álvaro Cons Red Glove Service Manager

Surbiton, United Kingdom
Reviewed 16 January 2016

just returned from a fantastic weeks holiday in this gorgeous hotel only 40 minutes from the airport and the first drop off! - something for everyone albeit in january it was more peaceful than i imagine the school holidays to be - the staff were faultless nothing was too much lots of smiley staff -aaron in the market grill was...

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2Thank sandy c
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for sharing your comments with the travelers at TripAdvisor. We are glad to know that you enjoyed an overall pleasant holiday. Furthermore your compliments on our facilities, staff and restaurants are highly appreciated. Also, we are delighted to know that you enjoyed the special amenities delivered by our team to make your husband's birthday an even...

Reviewed 16 January 2016

The Gran Melia Palacio is really a great resort. The resort itself is very large, but is in a small town on the coast called Alacala. The concierge helps encourage activities outside the resort while the resort itself offers a wide variety of activities like archery, exercise, and drink making. The pools are very clean and the staff is very...

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Helpful?
2Thank Adam T
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Adam T, First of all, thank you very much for choosing to stay with us and reviewing our hotel afterwards. We are more than pleased to read that you felt at ease among us and enjoyed your stay. It is our aim to make our guests feel comfortable and assure them of a wonderful experience, so it is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $252 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
388 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea views for more light. Also I think it would be quite noisy if you were near the restaurants.”
 of 5 bubbles s0phiemd, 20 Feb 2017 | Read review
“View of pool amazing”
 of 5 bubbles sloanukraine, 17 Feb 2017 | Read review
“if you don't want to be disturbed early but staff noise/ kids running past your room, get a room further from reception.”
 of 5 bubbles CJ315, 17 Feb 2017 | Read review
“room with is sea view is a must”
 of 5 bubbles sharonlV7154LP, 17 Feb 2017 | Read review
“red level ground floor near to reception”
 of 5 bubbles steph336, 15 Feb 2017 | Read review
5 of 5