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03/09/2017 04/09/2017
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$231
    US$214
    US$231
    US$214
    US$231
    US$214
    Traveller (3760)
    Room & Suite (748)
    Pool & Beach (713)
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    2,162 reviews
    #15 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,362 reviews
    #3 of 6 hotels in Guia de Isora
     
    IBEROSTAR Grand Hotel El Mirador
    1,473 reviews
    #2 of 58 hotels in Costa Adeje
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,934)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    921 - 925 of 4,121 reviews

    Reviewed 9 May 2016

    From the moment we arrived you could tell this was a classy hotel. Greeted very warmly and shown to a spacious delux room which was well knitted out. The lighting system can take a bit of getting used to though. Food in all restayrants was...More

    Review collected in partnership with Meliá Hotels International
    Thank RobinEdinburgh
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear Mr. RobinEdinburgh, Thank you for taking the time to post a review of your recent stay at Gran Meliá Palacio de Isora. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that...More

    Reviewed 8 May 2016

    This hotel and area is perfect for a holiday in which to relax and soak up the lovely scenery and sunshine; & to return home feeling completely refreshed and relaxed. Our room overlooked the infinity pool and the Atlantic Ocean - we felt spoilt by...More

    Review collected in partnership with Meliá Hotels International
    1  Thank davidkR6148KW
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are truly delighted to know that you have enjoyed our facilities created for each of our guests to find their made-to-measure experience....More

    Reviewed 7 May 2016

    Amazing hotel, I highly recommend it, best hotel in Tenerife by far, special thanks to Ricardo at the pool concierge for his outstanding service & professionalism, a truly great experience & we'll be back for sure!!More

    Review collected in partnership with Meliá Hotels International
    2  Thank luisrosal
    Response from Álvaro C, Red Glove service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear Mr. luisrosal, Firstly thank you for your preference in selecting Gran Meliá Palacio de Isora and for sharing such a thorough review about your recent stay with us. We are truly glad to read that you have enjoyed a pleasant stay with us. You...More

    Reviewed 6 May 2016

    Staff service, rooms, pools and restaurants are all excellent. We stayed over Mayday bank holiday and the hotel was very busy with local guests, this made no difference to us but some of the locals were not happy that the restaurants were fully booked. Pangea...More

    Review collected in partnership with Meliá Hotels International
    1  Thank teddyLondonUK
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for sharing such a lovely review with the travelers at TripAdvisor. It is truly a pleasure to read that your experience with us fully met you expectations. Your compliments on our hotel’s facilities, pool areas and gastronomic offer are highly appreciated....More

    Reviewed 4 May 2016 via mobile

    Great spot and hotel. We booked with Thomsons. The negatives are in our experience the service and staff is not up to scratch for this level of hotel . This is compared to 5star hotels I have stayed in around the world. A problem is...More

    1  Thank debsdevon1
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Firstly thank you sharing your comments about your recent stay and for choosing Gran Meliá Palacio de Isora. It is a truly pleasure to know that you have enjoyed our exclusive hotel’s facilities, created to make unforgettable moments during our guests’ stay. However,...More

    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    2,162 reviews
    #15 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,362 reviews
    #3 of 6 hotels in Guia de Isora
     
    IBEROSTAR Grand Hotel El Mirador
    1,473 reviews
    #2 of 58 hotels in Costa Adeje
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$213 - US$730 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia
    Add Photo Photos
    Traveller (3760)
    Room & Suite (748)
    Pool & Beach (713)
    Dining (374)
    Hotel & Grounds (2324)
    Bathroom (99)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    ingrid1London
    19 August 2017|
    AnswerShow all 2 answers
    Response from Julie J | Reviewed this property |
    Restaurants closed room service available which there is a charge I suggest good meal at airport
    1
    Vote
    stephaniebrett17
    18 August 2017|
    AnswerShow all 3 answers
    Response from Pamatt72 | Reviewed this property |
    hi, we are currently here at the moment and have a deluxe twin room (2 large singles together) we asked at customer relations for a queen size as the beds kept parting in the night. The next morning the maids put a mattress... More
    0
    Votes
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
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