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06/08/2017 07/08/2017
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$294
    US$296
    US$296
    Traveller (3684)
    Room & Suite (741)
    Pool & Beach (705)
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    Overview
    • Excellent63%
    • Very good22%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (513 reviews)
    “infinity pool” (537 reviews)
    “family pool” (305 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,050 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    4,027 reviews
    #20 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,329 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Garden Villas
    731 reviews
    #1 of 58 hotels in Costa Adeje
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,833)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    961 - 965 of 4,077 reviews

    Reviewed 7 April 2016 via mobile

    On first appearances this hotel looks amazing - impressive and beautiful grounds and very clean. The accommodation is very good. The problems lie in the service - we didn't manage to book a single restaurant during our stay as it seems you have to get...More

    2  Thank Claire E
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 12 April 2016

    Dear Mrs. Claire E, Firstly, I would like to thank you for choosing Gran Meliá Palacio de Isora for your holiday, as well as for taking your time to share your impressions about your recent stay with us. Your comments about our resort’s facilities and...More

    Reviewed 6 April 2016 via mobile

    3 years ago, my family and I spent a week in the Sensatori 5* in Turkey and absolutely loved it. We decided on Tenerife as somewhere different and as it's advertised as 5*+ and Thomson's pride and joy, we were longing for a much needed...More

    4  Thank anlwhitehead
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 22 April 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora and for taking a bit of your time to share a comments about your stay with us. We truly regret if some aspects of your experience did not meet your expectations,...More

    Reviewed 5 April 2016 via mobile

    Big lesson learned. Don't book hotel through Thomson holidays/Sensatori!!! A complete shambles with arrogant disregard for customer. Had we booked directly with the hotel I feel confident our experience would have been very different. We made the big mistake of booking a full board package...More

    9  Thank Jack M
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 8 April 2016

    Dear Mr. Jack M, Thank you for choosing Gran Meliá Palacio de Isora and for sharing your comments with the community of TripAdvisor. We heartily regret if your sensatory package did not meet your expectations. Please note we are mutual partners and we have different...More

    Reviewed 5 April 2016 via mobile

    After visiting the Turkey Sensatori 3 years ago and having an excellent experience, we were looking forward to visiting the 5 plus resort on Tenerife. Sadly, we were disappointed with our experience .... Below with par food, customer service and kids entertainment made it a...More

    4  Thank Andy W
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 6 April 2016

    Dear Mr. Andy W, Firstly I would like to thank you for choosing Gran Meliá Palacio de Isora. We really regret if your stay with us did not meet your expectations. We daily strive to create memorable experience with us and we are truly sorry...More

    Reviewed 5 April 2016

    We stayed in a family suite (Rm 3121) as we travelled with our 16 year old daughter. The balcony was overlooking the family pool which was noisy and the sea view was extremely limited but it was large and clean. There was no free water...More

    Review collected in partnership with Meliá Hotels International
    2  Thank Ruth H
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 6 April 2016

    Dear Ms. Ruth H, Firstly thank you for choosing Gran Meliá Palacio de Isora as well as for taking a bit of your time to post your review on TripAdvisor. It is a heartily pleasure to know that you have enjoyed a pleasant stay with...More

    RedLevel at Gran Melia Palacio de Isora
    1,050 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    4,027 reviews
    #20 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,329 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Garden Villas
    731 reviews
    #1 of 58 hotels in Costa Adeje
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$217 - US$714 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Travelocity, HotelQuickly, Hotwire and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia
    Add Photo Photos
    Traveller (3684)
    Room & Suite (741)
    Pool & Beach (705)
    Dining (374)
    Hotel & Grounds (2276)
    Bathroom (86)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Treboryesnat
    24 July 2017|
    AnswerShow all 5 answers
    Response from Mark G | Reviewed this property |
    Yes, straight across the roads on the far corner. The outside snack bar also shows some
    1
    Vote
    Ze Ze S
    22 July 2017|
    AnswerShow all 2 answers
    Response from ozcano2017 | Reviewed this property |
    Hi. Unfortunately I do not know but larger towns are not that far away from resort. Suggest you call the hotel desk and I am sure they would be able to give the most reliable feedback. I hope it helps. Good luck.
    1
    Vote
    FoxyDublin37
    21 July 2017|
    AnswerShow all 2 answers
    Response from LAD1955 | Reviewed this property |
    Loads of people bought there drinks in, don't suppose they like it too much, but so many people did it. (including us) Also they only give you one bottle of water in your room for your entire stay.
    1
    Vote
    Room Tips
    "Sea view would be great"
    Read review
    "don't upgrade for the partial ocean view. there is too much vegetation for you to see anything..."
    Read review
    "Rooms overlooking central garden or see would be much better than those on the outside looking at roads etc."
    Read review
    "When they say 'resort' view room you want a room overlooking the 'family pool'."
    Read review
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