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Holiday Inn Express Spokane Valley

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Traveller (70)
Room & Suite (58)
Dining (6)
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Overview
  • Excellent65%
  • Very good23%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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Traveller rating
228
85
33
10
4
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LanguageEnglish
228
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33
10
4
Show reviews that mention
All reviewsthe manager's receptioncinnamon rollscookies and milkthe entire staffcomplimentary breakfastfront desk staffparking lotminute drivethe room was nicethe breakfast areaclean roomsgreat customer servicepool and hot tubstaff was very friendly and helpfullong drivecoeur d'alenesausage
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11 - 15 of 360 reviews
Reviewed 26 January 2018 via mobile

The employees were fantastic. My reservation had an issue and apologies were given along with an offer for a room upgrade. Thanks to Aundra and all the staff for building my faith in the hotel and the surrounding area.More

Thank DanB0420
Response from Vanessa P, General Manager at Holiday Inn Express Spokane ValleyResponded 13 February 2018

Thank you very much Dan for your kind review. I am so happy to hear that you had such a wonderful experience during your stay with us. I will be sure to personally pass your kind words on to Aundrea. Safe travels and we look...More

Reviewed 13 January 2018 via mobile

Very clean, comfortable rooms with lots of space. I had one of the jacuzzi suites. New bed was great and best pillows ever, you can choose between soft and hard pillows. Staff was very friendly and helpful. Breakfast was ok. Cinnamon rolls were good.

Thank heidicE762ME
Response from Vanessa P, General Manager at Holiday Inn Express Spokane ValleyResponded 13 February 2018

Thank you for your kind review Heidi. I am so happy to hear that your enjoyed your stay with us and we value your feedback. Safe travels and we look forward to really impressing you during your next stay with us. Vanessa Polson General Manager

Reviewed 11 January 2018

One of the few hotels that do not charge a pet fee. Comfortable bed, clean rooms, friendly informative and courteous staff. Easy on and off the freeway, lots of local restaurants nearby. Mall within 5 minute drive. Definitely would recommend this hotel. Morning breakfast better...More

Thank RipleyLake
Response from Vanessa P, General Manager at Holiday Inn Express Spokane ValleyResponded 13 February 2018

Thank you for your kind review. We definitely love our furry friends here! Safe travels and we look forward to impressing you during your next stay with us. Vanessa Polson General Manager

Reviewed 9 January 2018

Kory at the front desk took care of everything I needed. I work for Orkin Pest Control and have meetings monthly in Spokane Valley. I can always count on Kory to take care of me at the hotel and give me 5 star customer service....More

Thank Rocky D
Response from Vanessa P, General Manager at Holiday Inn Express Spokane ValleyResponded 10 January 2018

Thank you very much Rocky for your kind review about our hotel and Cory. I am so happy to hear that you have such an amazing experience during your stays with us. I will definitely share your kind words with the team during our next...More

Reviewed 31 December 2017

We spent the Christmas holidays at this hotel and our experience had lots of ups and downs. While the staff was pleasant, they weren't always upfront with us. Our room was not cleaned for 3 days. On the first night, I went to the desk...More

Thank tlc78
Response from Vanessa P, General Manager at Holiday Inn Express Spokane ValleyResponded 10 January 2018

My sincerest apologies for the problems that you experienced during your stay with us. I would like the opportunity to make it up to you and discuss the problems you experienced during your stay via phone or through email. Please feel free to contact me...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane Valley
#5 Romantic Hotel in Spokane Valley
#6 Family Hotel in Spokane Valley
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane Valley
#5 Romantic Hotel in Spokane Valley
#6 Family Hotel in Spokane Valley
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (58)
Dining (6)
Pool & Beach (2)
Questions & Answers
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cynthia_mike
18 January 2017|
AnswerShow all 5 answers
Response from ThatCanadianTraveler | Reviewed this property |
The pool is indoors.
1
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Room Tips
"Rooms on the west side are good."
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"Avoid the suites due to poor layout and noise level of stairs"
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"For ease and access to parked car, Room 129, 131, and 133"
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"Were on an upper level and had no problems with noise."
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