We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Shame on us for returning to a hotel and having high expectations because our prior visit was great. Also, forgive me for not understanding that I had to place a door sign on my door indicating to make up the room. Interestingly we did receive...More
Stayed here three nights in early July. Wish I had read the reviews first. All are true. The get you on a lower rate and then bleed you for poor service and extra charges. $19 to park then resort fees? Breakfast was horrible but if...More
Configuration is that of an Embassy Suites (believe it was one in its past life). Location is right next to Harrah's. Easy access to casino's and the Heavenly gondola.
Rooms are two room suites with a living room, door separated bedroom, fridge, etc. Nice to...More
Sadly the Parking situation kills this review. Overall the hotel is nice enough, staff nice enough, etc. Parking though.....horrific. They only do Valet parking. No self park and charge $19 a day...to go with hotel rate and $24 resort fee!???Feel like airlines charging for bag...More
There was old food belonging to previous customers in the fridge. The carpets and in general the the furniture looks old. The service is mediocre. The food is terrible, specially the tuna and tuna tartar at Echo restaurant. The only thing good about the hotel...More
Response from travelguy21776 | Reviewed this property |
Yes, there is a concierge in the corner in the lobby and they can help you. But beware of their timeshare ploys. There are also numerous places down the street by the heavenly gondola that can help you with your activities.