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Postmarc Hotel and Spa Suites

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Postmarc Hotel and Spa Suites
Postmarc Hotel and Spa Suites
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402 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Reviewed yesterday NEW

First of all, we'd like to acknowledge the cleaning lady and the receptionist helpfulness and cordial manners. They're the only reason this hotel is getting two stars from us. They quickly came to fix a smoke detector on the ceiling...YES, THIS REMOVABLE smoke detector was PLUGGED into the ceiling...(i.e., make your own conclusion how old is this place). The main...

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Helpful?
Thank Savvy T
Fernley, Nevada
Reviewed 2 days ago NEW

2/26/17 - I booked this room, a honeymoon suite, for my wife and I for a belated anniversary stay in South Lake. The staff was helpful, they were not the issue. The room was far from $220+ fees "nice." For that money, I expect the room to be pinned down. This room was not worth the rate. The jacuzzi at...

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Thank Gabe S
Reviewed 2 days ago NEWvia mobile

Very clean and the lighting in the lobby is so warm and cozy so its nice once you've entered the hotel! As you check in you get greeted by smiling faces at the front dest Jessica checked me in. She was very knowledgeable of the area on what to do, where to eat, what to avoid during my 5 night...

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Helpful?
Thank starlordprime
Reviewed 3 days ago NEW

We had a pleasant and wonderful 2-night stay at Postmarc Hotel in South Tahoe. Jessica was at the reception when we arrived and arranged for an upgrade to an even bigger room. That was really surprising and we loved our room. We relaxed during our stay and we enjoyed the romantic atmosphere. Jessica was also very helpful when we had...

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Helpful?
Thank AnnikaLo
Reviewed 1 week ago via mobile

After a horrendous amount of time spent parked on Highway 50 (5 hours) on Friday night we were met with a smiling face and bubbly personality from Veronica. After discussing our 11 hr drive from Sant Cruz that day she offered us some wine (we missed happy hour) and after asking about room upgrades due to so many cancellations she...

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Helpful?
Thank anthony m
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

Thanks Anthony! Sorry to hear about the long road delays. We too, at times, are unaware of when roads are opening and closing by the hour. With that being said, I'm really glad to hear about the Customer Service, wine, and a nice upgrade. Please come back when the roads are better. Thanks for staying with us.

San Francisco, California
Reviewed 1 week ago

My girlfriend and I were rushing around South Lake Tahoe to find an affordable place to stay for 2-nights. We stumbled in to the Postmarc, not expecting to find a room on such short notice, when we were helped by Veronica. I can't say enough about her customer service! She was helpful, informative and was able to get us a...

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Helpful?
Thank miguelvalle1194
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

That made my day ! I will pass this along to Veronica. Glad you had a good time.

San Jose, California
Reviewed 1 week ago via mobile

Recently I stayed at the Postmarc and had a nice time. The rooms are spacious with a hot tub and double shower. I booked the King Suite for a decent price (compared to other hotels within the area). Everything was clean and the room had a tv, mini refrigerator, and small necessities. Postmarc is located close to the Stateline and...

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Helpful?
Thank etranjess
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

Thank you for staying with us. Truly glad you like the hotel and location. We look forward to having you back.

Zurich, Switzerland
Reviewed 1 week ago via mobile

The hotel was very nice. Just as described. Rooms seem to be recently renovated. Parking is a breeze and the location is good as long as you don't mind driving or taking the bus to the slopes. Staff at the front desk was great. Veronica was very helpful and friendly and even upgraded us. Make sure you book the rooms...

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Helpful?
Thank PablU2014
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

Thank you for your business and kind review. Veronica and I look forward to having you back.

Reviewed 2 weeks ago via mobile

It was nice to have Jessica at the front desk . She was helpful with all our needs and any questions we had for her .Our hotel room was amazing , we had a jacuzzi and a fireplace . My boyfriend and I had a wonderful stay and will be coming back very soon !

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Helpful?
1Thank Jeanne M
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

Thank you Jeanne for staying with us. We hope you enjoyed it. I will pass this along to Jessica who will love to hear it. Please come back and see us. Thanks again.

Hong Kong, null, Hong Kong
Reviewed 3 weeks ago via mobile

Upon check in Jessica was great at greeting us and upgrading our room from a spa bath tub to a jacuzzi size tub in your room!! It was great except that there was not really any separation between tub and room which made the whole room extremely humid and damp. Otherwise the service was great, Jessica was quick to offer...

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Helpful?
1Thank Venus H
Scott M, General Manager at Postmarc Hotel and Spa Suites, responded to this review

We truly appreciate your business and feedback. Happy to hear the kind words about Jessica. Would love to have you guys back.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Formerly the Fantasy Inn, our new POSTMARC concept is largely inspired by the founder's love for travel and adventure in one of the most beautiful places on earth. We embraced the spa tubs and showers built for two but renovated and updated the concept and decor with a new Tahoe attitude. Our motto is .....Escape, Experience, Explore. Please come to escape your day to day, experience the luxurious rooms and location, and explore the nature, nightlife, and magnificent place that is Lake Tahoe. We know you will love it! ... more   less 

Additional Information about Postmarc Hotel and Spa Suites

Address: 3696 Lake Tahoe Blvd, South Lake Tahoe, CA 96150-8902 (Formerly Fantasy Inn & Wedding Chapel)
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Price Range: $117 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Postmarc Hotel and Spa Suites 2.5*
Number of rooms: 50
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Also Known As:
Fantasy Hotel South Lake Tahoe
Fantasy Hotel Lake Tahoe
Fantasy Inn Lake Tahoe
Fantasy Lake Tahoe
Hotel Style:
#2 Spa Hotel in South Lake Tahoe
#3 Best Value Hotel in South Lake Tahoe
#3 Family Hotel in South Lake Tahoe
#3 On the Beach Hotel in South Lake Tahoe
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Questions & Answers

Here's what travellers have asked, with answers from Postmarc Hotel and Spa Suites staff and other travellers.
12 questions
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25 days ago
Monterey Peninsula
Sacramento, California
6 months ago
Santa Fe, New Mexico
8 months ago

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Questions? Get answers from Postmarc Hotel and Spa Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DON'T BOOK THIS! It's OVERpriced for the dinginess of the place.”
 of 5 bubbles 969savvyt, 27 Feb 2017 | Read review
“Comfy & Spacious!”
 of 5 bubbles micandcheese, 6 Jan 2017 | Read review
“There's no elevator in this 2-story property, so if you don't want to carry your bags upstairs request a room on the first floor.”
 of 5 bubbles JoniBlecher, 5 Jan 2017 | Read review
“customer service at this spot if great ask them”
 of 5 bubbles stephaniesO3504MJ, 23 Dec 2016 | Read review
“Second floor facing the mountain slopes was lovely for us!!”
 of 5 bubbles marjoried836, 10 Dec 2016 | Read review
5 of 5