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Sheraton Vancouver Airport Hotel

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#10 of 23 Hotels in Richmond
GreenLeadersSilver level
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1 room 2 adults 0 children
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Sheraton Vancouver Airport Hotel
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601 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Chongming County, China
Reviewed 25 December 2016

club lounge is closed during the period of stay, it is not convenient. location is very good, close to Richmond certer. house keeper, Lucinda Ma, is very nice and helpful, she give many advise on shoppings, appreciated her service.

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Thank yuelinghe
Ontario, Canada
Reviewed 20 December 2016

Stayed here for 5 nights on a business trip. Love the location of this hotel, the mall is a short walk away. Dined at the restaurant on site, Harold's, several times - the food here is amazing! I also had room service one night and the service was excellent. Bed is standard Sheraton, super comfy. There's a Starbucks in the...

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1Thank rubiksgirl
Vancouver, Canada
Reviewed 19 December 2016

We recently hosted a conference here (as we have in the past) and the staff continues to be so helpful and friendly. Requests - both in my room and for the conference - were addressed immediately. The hotel rooms are very nice with lots of amenities.

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1Thank 456Linda
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for your positive review. It is great to hear from our meeting and conference guests and I am pleased that your experience throughout your conference was a positive one. I specifically, as always, am pleased to hear that my staff was help-ful throughout your meetings. We look forward to welcoming you back for your next conference...

Mississauga, Canada
Reviewed 12 December 2016

Amazing stay at the Sheraton Vancouver Airport Hotel. Harold's is a fantastic venue great food and superb service. Convenient complimentary shuttle service from the airport. Great first impression when arriving to the hotel. Various options for Meeting Requirements from larger conferences to small board meetings. Would definitely give this property a 10+

Review collected in partnership with this hotel
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1Thank Snow W
Lagos, Nigeria
Reviewed 11 December 2016

I have stayed at this hotel at least 5 times in the past. They have warm and friendly staff always around trying to help. I have always enjoyed the breakfast they serve - it is rich and varied - very worth trying.

Review collected in partnership with this hotel
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1Thank DrJKC
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

I appreciate you taking the time to provide us with a review of your recent stay with us. I am even happier to hear that all of your stays have been good experiences including your breakfasts in Harold's. Our restaurant team work hard to provide a positive experience for all and appreciate when their efforts are recognised. I hope that...

Yokosuka, Japan
Reviewed 11 December 2016

Great service, I was very satisfied with the recent stay at this hotel. Breakfast buffet was excellent. The beds were extremely comfortable, no issues with the staff of living conditions. My children were able to have a wonderful evening

Review collected in partnership with this hotel
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1Thank David M
Nanaimo, Canada
Reviewed 11 December 2016

We stayed at this hotel for 5 days while on a training course. The rooms had comfortable beds and bedding, and the bathroom appeared to be recently updated and was well supplied. The hotel was pet friendly and, in our room, we could access the outdoors from our patio (which was preferable to walking through the hotel corridors). There was...

Review collected in partnership with this hotel
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1Thank 423maryellenb
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for taking the time to let us know about your experiences while staying with us on your training course. I was even happier to read that specific members of the team made an impact on your visit. I will make sure that they are recognized on property for their efforts. We hope that your travels will...

Santiago de Cuba, Cuba
Reviewed 30 November 2016

FOC shuttle service from and to the airport for this hotel located in Richmond, 10mn from YVR airport. Somehow ageing but still clean and the rooms are offering comfortable beds. The service is good and professional, from reception through cleaning staff to restaurant. Breakfast is called 'deluxe buffet', I would be more humble and rate it basic buffet; food is...

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Thank ClubGGG
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Many thanks for choosing to stay with us and for your comprehensive review of the hotel. It pleased me to hear that our team from all departments and rooms met your expectations even though the buffet didn't meet your definition of a deluxe buffet. Feedback such as this gives us the opportunity to re-evaluate our offerings to make sure we...

Penticton, Canada
Reviewed 28 November 2016

I stayed here for a four day conference. I found the staff to all be very attentive, helpful and knowledgeable. The room was comfortable enough, nothing special, but very comfy bed. The place is great for a conference and central to most things. I found the food for the conference to be on the average side. But a couple things...

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Thank imunno1
Surrey
Reviewed 25 November 2016

The hotel is spacious and clean. The room was well maintained and a pleasure to relax during my off times. The service at the bar was fast and knowledgeable. I did not hear a complaint about rooms from any of my colleagues. Having a Starbucks on site was another pleasurable feature.

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1Thank Kevin A
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for your positive review. I am always appreciative of hearing form our conference guests as this is a large component of the hotels clientele base. I am pleased that your experience overall was relaxing and especially happy to hear you enjoyed your time in the lounge. Hoping we'll be able to welcome you and your colleagues...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: $159 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Western Richmond
Sheraton Vancouver Airport Hotel Richmond, British Columbia
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the name of the restaurant, it is a good story.”
 of 5 bubbles Kileebear, 7 Jan 2017 | Read review
“Their Club Lounge is currently closed”
 of 5 bubbles 942ck, 5 Jan 2017 | Read review
“Nice room, beds were very comfortable ”
 of 5 bubbles davidmT752QG, 10 Dec 2016 | Read review
“Request a bottom level room with outside patio access if you travel with a dog. ”
 of 5 bubbles 423maryellenb, 10 Dec 2016 | Read review
“Not sure, I had a standard room and it was larger than most standards. Had a balcony and a really comfy bed.”
 of 5 bubbles imunno1, 27 Nov 2016 | Read review
5 of 5