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Sheraton Vancouver Airport Hotel

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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Vancouver Airport Hotel
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648 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Stittsville, Canada
Reviewed 5 February 2016

A shuttle will bring you from the airport to a grouping of three hotels, of which the Sheraton is one of them. Upon check-in staff were very friendly and I was upgraded to a Junior Suite. The room itself was disappointing; it was a large room, but with a big empty space in the middle. The TV was at one...

Thank Jeff R
Los Angeles, California
Reviewed 31 January 2016

Typical North American airport Sheraton hotel, which means it's not nearly as nice as the Sheratons you might find in a European capital or in a city centre. Rooms are large and clean, and the location is quite convenient with many restaurants and a subway (Sky Train) stop within easy walking distance. Unfortunately, the airport shuttle van provided by the...

Thank GlobeHop2006
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for taking the time to review your stay with us. I appreciate the positive comments but also welcome the comments around the challenges that you had, especially related to the shuttle bus waits. I want to apologize for the delay in the shuttle service and am looking into the reason for the delay on that day....

Seattle, Washington
Reviewed 26 January 2016

Check In/Check Out: Quick. But this really depends on your luck. If you get stuck behind a crew, or a large tour group, you might be out of luck. I recently got an Amex SPG Business card, which gives me complimentary lounge access. I mentioned it to the front desk, and was giving lounge access without confusion, so that’s good....

1Thank solewalker
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for your review. I appreciate your positive comments and have taken special note of the potential delays at check-in that can be caused by large group arrivals. We will definitely have a look at what we may be able to do better to avoid this issue. I am pleased that you enjoyed your Club Lounge access...

San Fran
Reviewed 26 January 2016

For a airport hotel you basically just want it to be clean and comfortable which this hotel provides. There are lots of restaurants in the area. So its basically very efficient. The hotel is large but is more or less no frills. My major gripe is that you have to pay for overnight parking and it cost more than surrounding...

1Thank Joe L
Sun City West, Arizona
Reviewed 18 January 2016

We always like Starwood properties, but this one missed the mark. The location isn't bad as it is close to the airport (they have a shuttle), and it is only a few blocks to the huge Richmond mall plus the train to downtown. Staff was fine. Charge for parking. But I couldn't get past the bathroom. Really low countertops. Very...

Thank Soulefulltraveler
Reviewed 16 January 2016

The hotel is a little tired but is currently being renovated. The rooms are a bit old but quite large and the beds very comfortable. The location is very good (near Richmond Centre Shopping Mall), the staff are very friendly and the shuttle to and from the airport is convenient and reliable. The restaurant was good - okay for dinner...

1Thank David K
Vancouver, Canada
Reviewed 15 January 2016

Usually a good place to stay. This time I checked in and entered my room and it already had someone staying in it (that I scared when I walked in). Went back down and they gave me a new room (with no one in it). Hotel has nice size rooms. Nice and clean. Very handy to airport. Good restaurant/lounge in...

Thank Cansnow S
Reviewed 9 January 2016

Great clean hotel with great service. Stayed one night travelling through Vancouver. Clean and quiet and the beds are super comfortable. I would definitely recommend this hotel to everyone. Their airport shuttle that runs every 30min on the dot as well, so no worries on not making your flight!

Thank Jinn B
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you so much your your review. I am pleased that we were able to both meet and exceed your expectations. I appreciate you taking the time to provide some specific details and also for your recommendation. Regards Steve Veinot General Manager

Toronto, Canada
Reviewed 29 December 2015

We were there in July and they were renovating part of the hotel. It was incredibly noisy. We were switched to another room and it was much better, although it was facing a pool, so there were kids playing and screaming. The room was good, clean and spacious. Staff was probably the best part of the hotel, super friendly and...

Thank ExplorerFromToronto
Reviewed 9 December 2015

Stayed here for 6 nights in December due to son competing in an event locally. Rooms are very comfortable, large beds, good and efficient (albeit loud) heating. Good choice of food at Harold's Bar/Bistro and prices reasonable. Starbucks also at the hotel which was also very reasonable. Heated outdoor swimming pool which was open and used however not by us...

Thank CaroleD644

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07/05/2017 08/05/2017
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  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: $257 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Western Richmond
Sheraton Vancouver Airport Hotel Richmond, British Columbia
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for street noise, seagulls squawking and planes flying overhead late into the night. Also be aware that the sliders leading to the balcony, do not close tightly and allow the noise and wind to enter the room. The balcony slider was an issue on 2 of our stays at this property.”
MichaelM45, 27 Apr 2017 | Read review
“Not had complaints with the room. I expressed that already”
BIZTRAVELR26, 23 Apr 2017 | Read review
“pool side is noisy”
40Dean, 23 Apr 2017 | Read review
“Ask for rooms away from the elevator to avoid hallway noise”
jjhrtraveler, 17 Apr 2017 | Read review
“If you can't want to walk too far, get a room close to the elevator. This is not a compact Hotel.”
comox55, 13 Apr 2017 | Read review
5 of 5
US$130* /night
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