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Sheraton Vancouver Airport Hotel

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Sheraton Vancouver Airport Hotel
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Vancouver Airport Hotel
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Showing 598: English reviews
Prince Rupert, Canada
Reviewed 4 weeks ago

I would like to thank Jazz for her quick responses when I needed something there was no hesitation to help me very freindly/caring person I've been here going on 3 weeks/my stay just got extended for approximately 3 more weeks Having a person around like her makes alot of difference once again thanks to Jazz

1Thank sdalexi
Seoul, South Korea
Reviewed 16 February 2017

Pros: professional and kind staff, convenient airport shuttle, good location (the hotel has Starbucks.), large room size Cons: Airplanes' take off and landing noise, no towel holder in the bathroom, no free wifi

Thank Wondol68
Reviewed 12 February 2017 via mobile

When I checked in and was greeted by Isabelle she made sure everything was set up in our room for our stay. It just made everything so nice that she rembers the little things that go a long way. Kudos to Isabelle

Thank jaws101
Nanaimo, Canada
Reviewed 22 January 2017

Did not honour reservations as we requested. 3 of us had to sleep in a king size bed ofter. a long flight and exhausting day. Manager tried to make it better by offering us a discount but at 1230am I was very disappointed

Review collected in partnership with this hotel
Thank Michelle B
Tim M, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Hi Michelle, I truly sympathize with your frustration regarding your recent stay. This experience is not what you would expect from a Sheraton Hotel. We sincerely apologize for any inconvenience and discomfort caused, especially after a long travel day, due to the room requirements not being appropriate for the reservation. If you would kindly forward me the Reservation information, we...

Reviewed 18 January 2017 via mobile

I was looking for a restful place after a 12 hour travel day before I explored downtown Vancouver. After arriving at 1am, I was luckily able to get upgraded to the SPG floor. The room had great privacy (no annoying adjoining room), fridge , coffee/tea and complimentary bottled water. They even had a nice business area with desk in the...

Thank l8rsk8r
Abbotsford, Canada
Reviewed 7 January 2017

Stayed here for a conference. Usually stay at the Marriott next to it but the Sheraton is far superior in this case. Nice comfortable rooms, good food and excellent service. Ask about the story of the name of the restaurant it's so sweet! Overall a great choice for business or pleasure. Meeting rooms are nice and conveniently located. There is...

Thank Kileebear
Hong Kong, China
Reviewed 6 January 2017

We were generally happy about our stay at this hotel. We stayed there to attend a 5-day conference. Their conference facilities were satifactory. There is a Starbucks right inside the hotel. And they provide free Starbucks coffee in the rooms too. The first night we stayed in a room on the Club Floor with a king sized bed. When the...

Thank C K
Phoenix, Arizona
Reviewed 4 January 2017

Was here for 5 nights and enjoyed my stay very much. Hotel staff was very accommodating and they had great customer service. It is in a great location, close to food, a mall across the street and close to airport. I especially enjoyed the Starbucks located within the hotel.

Thank trishp68
Chongming County, China
Reviewed 25 December 2016

club lounge is closed during the period of stay, it is not convenient. location is very good, close to Richmond certer. house keeper, Lucinda Ma, is very nice and helpful, she give many advise on shoppings, appreciated her service.

Thank yuelinghe
Ontario, Canada
Reviewed 20 December 2016

Stayed here for 5 nights on a business trip. Love the location of this hotel, the mall is a short walk away. Dined at the restaurant on site, Harold's, several times - the food here is amazing! I also had room service one night and the service was excellent. Bed is standard Sheraton, super comfy. There's a Starbucks in the...

1Thank rubiksgirl

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  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: $160 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Western Richmond
Sheraton Vancouver Airport Hotel Richmond, British Columbia
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We took room near the the courtyard and it was good”
 of 5 bubbles asomebang1981, 16 Mar 2017 | Read review
“Pay for club floor and the amenities.”
 of 5 bubbles FurryCreekEdie, 16 Mar 2017 | Read review
“If you would like to stay away from traffic noise, you may choose a room not facing the car park but honestly, the noise is almost nothing.”
 of 5 bubbles FelixC221, 10 Mar 2017 | Read review
“Britannia Ballroom is beautiful!”
 of 5 bubbles Karinalee0705, 8 Mar 2017 | Read review
“I stayed in room 110 - didn't need to use the elevator, and had a sliding door out into the courtyard (by the pool and hot tub)”
 of 5 bubbles cdnlilac, 6 Mar 2017 | Read review
5 of 5