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Decent clean hotel however the night manager Ricky could afford to improve his customer service skills. He’s abrasive and of the attitude he’s doing the paying customer a favour. If you’re paying more than a $100 per night stay elsewhere.
Great spot to stay for overnight flight connections...Shuttle to and from Vancouver's Airport make this the perfect place to stay...Good service, clean rooms, what more could you ask for...Definitely would stay again.....
Thank Terry S
Response from Jesse S, General Manager at Sandman Hotel Vancouver AirportResponded 14 December 2017
Dear Terry S,
Thank you very much for your kind comments. We take pride in knowing that we have lived up to your expectation. We look forward to having you stay with us again in the future!
We stayed here before flying out for a 2 week family vacation. They offered us a great room and parking package that was very affordable. Also the shuttle runs every 20 minutes and had room for everyone
We always stay at this hotel prior to any travel from Vancouver airport. It is very clean and quiet. Love the loft rooms. Last time we stayed we were upgraded and just loved our room. Beds are comfy and lovely jet tub. Will continue to...More
Pleasant enough check in, a somewhat dated room and bathroom in need of a refresh. Good shuttle pickup from YVR. YVR's hotel pricing means paying a high premium for what was a basic overnight stay. The attached restaurant (Moxies) was very good.
Response from Jesse S, General Manager at Sandman Hotel Vancouver AirportResponded 5 days ago
Thank you so much for taking the time to write a review about our Hotel. We are glad you enjoyed our complimentary 24 hours shuttle bus and Moxie's Restaurant. We look forward to welcoming you back!
Outside the international arrivals there is a crosswalk go towards the parking area. At the second crosswalk there is a shuttle Bus area. Every half hour I believe. No need to book. First come first serve.