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03/09/2017 04/09/2017
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    River Rock Casino Resort

    8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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    03/09/2017 04/09/2017
    US$266
    US$266
    US$266
    Traveller (396)
    Room & Suite (245)
    Dining (45)
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    Overview
    • Excellent47%
    • Very good36%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “slot machines” (19 reviews)
    “curve bar” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from River Rock Casino Resort
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    Pacific Gateway Hotel at Vancouver Airport
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,545)
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    1 - 5 of 1,494 reviews

    Reviewed yesterday

    The River Rock Casino - on paper - has pretty much everything to be an excellent property. However, the consistently fail to get the little things right and eventually, it will catch up to this place... What I liked: Really nice and spacious bedroom suite....More

    Thank ottwatrvllr
    Reviewed 3 days ago

    This is a very nice hotel by the water front built together with the River rock Casino. I was extremely happy with the set up but the hotel staff. I believe this is the downfall of this hotel and certainly a total failure. First of...More

    Thank kangaroo9513
    Reviewed 4 days ago via mobile

    We very much enjoyed our family trip to Vancouver. River Rock casino resort was conveniently IocAted in Richmond, minutes from the airport. Excellent location situated adjacent to the skytrain...close to the bridge to Vancouver. We rented a car and had no problems navigating Richmond. The...More

    Thank roadtripjunkie38
    Reviewed 4 days ago

    We stayed four enjoyable nights here in this upscale hotel and casino featuring very convenient access to the light rail and the Richmond Night Market. The plentiful free parking was a great benefit, as was the very nice indoor pool and spa. The staff here...More

    Thank TR182Flyer
    Reviewed 5 days ago

    I will not come back to this hotel because they have "very bad customer service" which is not value for they charged. I booked "one bed suite with marina view". An Asian face lady night staff handling my "check in" where she talked to me...More

    Thank maureenchu
    Response from River-Rock-Resort, General Manager at River Rock Casino ResortResponded 4 days ago

    Dear Valued Guest, Thank you for staying at the River Rock and taking the time to tell us about your experience with your previous stay. Please accept my sincere apology as the check in experience was not the best. I would appreciate if we can...More

    Pacific Gateway Hotel at Vancouver Airport
    1,262 reviews
    #9 of 23 hotels in Richmond
     
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    3,007 reviews
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    954 reviews
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    841 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • US$179 - US$591 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Richmond
    • #3 Family Hotel in Richmond
    • #5 Luxury Hotel in Richmond
    • #5 Romantic Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 396
    • Reservation Options
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    • Location
    • Canada >
    • British Columbia >
    • Richmond >
    • Bridgeport
    • Also Known As
    • River Rock Richmond ,
    • River Rock Hotel Richmond ,
    • River Rock Casino Resort Richmond, British Columbia
    Add Photo Photos
    Traveller (396)
    Room & Suite (245)
    Dining (45)
    Pool & Beach (23)
    Hotel & Grounds (290)
    Bathroom (26)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    LynnLT
    Hi! My husband and I are from FL, and we are looking forward to come visit Vancouver for the first time sometime next month! We will be seeing good friends (locals) as well, sort of a reunion. Will be staying June 28-30, 2017, June 30-July 4, 2017 and July 7-10,2017. The first six days were booked separately because we thought we would be going to Seattle for a day or two, but plans changed. While searching, I saw a good offer for a suite for just a little bit more than what I booked earlier, so I went ahead and booked for 4 nights more! The third booking is done with a few nights off because we are going to Banff in between. I have read your fine prints, and so I would like to request in advance a refrigerator in the room please, if that is possible. Also, we will be getting in from the airport at 3:00AM from JFK. Long trip, hence, can we request for an early check-in? As I have said, your hotel has been highly recommended, and I would like to believe the reviews as well, so we truly are looking forward to have a good experience and enjoy our stay in your resort! Thank you! - Lynn T.
    26 May 2017|
    AnswerShow all 6 answers
    Response from River-Rock-Resort | Property representative |
    Good morning Lynn, Thank you for your inquiry. Could you email or call our reservations department 604-247-8900 regarding the early check in request as we will need to confirm your reservation with you and place that... More
    1
    Vote
    travelchic77
    21 May 2017|
    AnswerShow all 4 answers
    Response from River-Rock-Resort | Property representative |
    Dear Sir or Madam, The current promotion we have in the Buffet Restaurant from May 1 through June 29 is Taste of Korea which includes various Korean dishes. In addition, to these dishes, we still offer our Chef's western... More
    0
    Votes
    Jo C
    13 May 2017|
    AnswerShow all 3 answers
    Response from River-Rock-Resort | Property representative |
    Good day J Caron, Thank you for your query, yes we serve Eggs Benedict for breakfast and yes our Chef's make the hollandaise sauce from scratch. Breakfast hours is 6:30am - 10:30am. 7 days a week. We look forward in... More
    0
    Votes
    Room Tips
    "Rooms across from the street from the casino are likely quietest."
    Read review
    "Request for rooms not facing the sky train station"
    Read review
    "Higher the better!"
    Read review
    "We stayed one night on the 12th floor and one night on the 8th. Didn't notice much difference in the..."
    Read review
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