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Holiday Inn Express Hotel & Suites Riverport

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Holiday Inn Express Hotel & Suites Riverport
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837 Reviews from our TripAdvisor Community

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Showing 812: English reviews
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Edmonton, Canada
Reviewed yesterday NEW

Busy morning with Hockey Tournament next door to the hotel. Teresa was cheerful and promptly got us checked in. The front desk staff was friendly and helpful throughout our stay. Will stay there again

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Helpful?
Thank pkazman
Sunshine Coast, Canada
Reviewed 2 days ago NEW

Super Soft Comfy beds, Good friendly staff, Security, Shuttle service to airport on the hour, Good Service, Parking in well lit semi-secure area re park and go service. Breakfast to go ok re 5am shuttle...They could do better, than an apple, muffin and a juice. Good location near restaurants and entertainment complex even though further out from airport. Breakfast bar...

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Helpful?
Thank Sunrainstorm
Vancouver Island, Canada
Reviewed 2 days ago NEW

We stayed here for one night before our flight to Asia the following day. High marks for the clean room, comfortable king bed, and friendly front desk. Although there is no restaurant in the hotel, it's steps away from an Old Spaghetti Factory and a bar/grill. There are also options for food delivery to the hotel. We preferred this hotel...

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Helpful?
Thank cheffip
WeCare2017, Guest Service Agent at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "cheffip", Thank you so much for the great feedback, your comments are genuinely appreciated and shared with our much deserving team here. We look forward to welcoming you back and extending our gracious hospitality again. Sincerely, Jairie M. (Guest Service Agent)

Winnipeg, Canada
Reviewed 2 days ago NEW

Nice size room and well kept. Pool area nicer than most properties. Had one issue during a previous stay which management addressed with a great gesture to compensate us for it on our subsequent stay. Management team obviously very interested in making your stay pleasurable. thank you

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Helpful?
Thank SuzanneWayne
WeCare2017, Guest Service Agent at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "SuzanneWayne", Thank you so much for your great review and we are truly glad you enjoyed all we have to offer. We appreciate all your kind words about our Management. They always do make sure to go above and beyond to satisfy our guests needs. They do deserve the compliments, we are blessed to have them. We look forward...

Victoria
Reviewed 3 days ago NEW

Next door to the Richmond Ice Center,Cineplex Theatre, several eateries and located close to a mall. Great friendly staff, very good continental breakfast also. Nice indoor swimming pool and there is also plenty of "free" parking!

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Helpful?
Thank Steven S
WeCare2017, Guest Service Supervisor at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "Steven S", Greetings from Holiday Inn Express and Suites Riverport Richmond. Thank you so much for your 5 star rating review of your stay with us. It was a pleasure to have you with us and we are glad that you appreciate the service and facilities of our hotel. We're also happy to hear that the location of our...

Kelowna, Canada
Reviewed 4 days ago NEW

We stayed here for Provincials for just under a week and it was very convenient to be able to walk to the arena. The hotel was accommodating for storage of hockey gear and for letting us serve team meals (we made sure to clean up and not leave a mess). Also, nice to have a fridge and microwave in each...

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Helpful?
Thank larryu2
WeCare2017, Guest Service Supervisor. at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "larryu2", Thank you for taking the time to write a review of your recent stay with us. The location of our hotel is indeed one of our advantages as it helps us provide our guests a comfortable stay especially if your here to stay for a hockey tournament. We are glad that you appreciated the service of our staff....

Reviewed 1 week ago

We regularly stay here when visiting Vancouver. It's close to town and has everything we need. The staff is always so very helpful and the place is great. Breakfast is always great. It's close to the ferries and the new mall. All round great place to stay!

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Helpful?
Thank D7068XJpetert
WeCare2017, Guest Service Supervisor. at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "D7068XJpetert", Thank you for your high rating review of our hotel. We would like to thank you for always choosing our hotel every time you are in Vancouver area. We're glad that our location suits to your needs and happy to know that you get a chance to take advantage of our facilities especially the hotel complimentary breakfast. We...

Reviewed 1 week ago

This Holiday Inn Express literally shares the same parking lot with the Richmond Ice Centre! If you are in town for a hockey tournament, this is the place to stay. I could quickly walk back and forth between the hockey rink and my hotel room between practices/games to get work done on the fast and reliable WiFi network. The free...

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Helpful?
Thank Damon F
WeCare2017, Guest Services Supervisor. at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "Damon F", Thank you for taking the time to write a review of your recent stay with us. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is something our staff takes great pride in, We are also glad that you...

Edmonton, Canada
Reviewed 1 week ago

I always enjoy holiday inn express and they always have a great free breakfast. There always seems to be a shortage of parking at this location though. I always end up having to park outside of the hotel parking in the surrounding parking lots for the complex. It's not that bad unless your room is located at the far back...

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Helpful?
Thank ProfChoda
WeCare2017, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "ProfChoda," Thank you for your review and I am so sorry to hear that your last stay was not to your satisfaction. I would like to look further into your complaint about the air conditioning unit being noisy and would request that you email me at kmcferran@hierichmond.com when convenient in order for me to know the room you were...

Burlington, Canada
Reviewed 1 week ago

I stay in HIExpress across North America and this is one of the best ones yet. The staff go far above expectations, the property is well managed, clean and very efficient offering everything a traveller needs while on the move. Want to especially commend them on the FREE shuttle service available to you 24 hrs to go anywhere, not just...

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Helpful?
Thank pagetp
WeCare2017, Guest Service Agent at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "pagetp", Thank you for taking the time to write to us about your recent experience at our hotel. It was a pleasure to have you with us and we are glad that you enjoyed our hospitality and that you had a relaxing stay with us. The staff of our hotel are indeed one of our advantages as they are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Only the best for you, our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool. Dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has to offer. Perfect for families or Business Travel in Metro Vancouver, we are just steps from the Richmond Ice Center, Watermania, and the Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres as well as, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Designed with you in mind, our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access and be efficient by using our media hubs allowing you to connect to the TV wirelessly via an HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Rd | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Region: Canada > British Columbia > Richmond
Price Range: $153 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Express Hotel & Suites Riverport Richmond, British Columbia
Hotel Style:
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Riverport staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Riverport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away... from the sports teams..if you want to not smell food in the middle of the night or sleep in.”
 of 5 bubbles Sunrainstorm, 28 Mar 2017 | Read review
“Upper floor due to the number of children onsite.”
 of 5 bubbles pagetp, 21 Mar 2017 | Read review
“I normally like to relax in a tub but my room came with stand up shower only. Something to request if this is a necessity for you.”
 of 5 bubbles 1andrea1973, 24 Feb 2017 | Read review
“Ask for a quieter room.”
 of 5 bubbles marlene383, 22 Feb 2017 | Read review
“I always ask for a room away from the elevator and vending areas on the top floor.”
 of 5 bubbles mgmdjm, 13 Feb 2017 | Read review
5 of 5