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Lonsdale Quay Hotel

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Traveller (222)
Room & Suite (133)
Dining (4)
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Overview
  • Excellent28%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“lonsdale quay”(126 reviews)
“water cooler”(17 reviews)
“sea bus”(87 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (634)
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All reviewslonsdale quaywater coolersea busdowntown vancouvermarket downstairsexecutive roomthird floorparking passtwo floorsseabus terminalpublic marketsame buildingfantastic locationminute rideview of the waterfarmers marketfront desk staff
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1 - 5 of 624 reviews
Reviewed 2 days ago via mobile

Beautiful rooms, easily accessible, friendly and helpful staff. We are disappointed to find no fridge in our room and our vending machine options were limited. They did ask for a pre-authorization of my credit card, but whatever, they didn't charge it. We ended up walking...More

1  Thank Darylanne H
Reviewed 4 days ago

We hosted a family gathering for approximately 25 people at the Mix Lounge, at the Lonsdale Quay Hotel. Due to the nature of the gathering it was very last minute, and despite this the Hotel was able to organise a lovely evening with an amazing...More

1  Thank Artia G
Reviewed 1 week ago via mobile

Highly recommend looking elsewhere, this place is a dump. Unless you get the suite they show in the pictures on a day it was actually cleaned. Staff very unhelpful when issues brought to their attention. Oh and be sure you have $300 additional in the...More

1  Thank shermanmatt01
Response from lqhmanager, General Manager at Lonsdale Quay HotelResponded 1 week ago

Dear Potential Guest, Our response is below. It is unfortunate that this guest has posted twice, as we do try to resolve issues amicably, however on this occasion, we have exhausted our resources. Farah Steen General Manager

Reviewed 2 weeks ago via mobile

My husband and I booked through booking.com. Upon arrival we were charged $300 in deposits, which was More than the cost of the room. All of which is pulled from your account when you check-in, we had $600 plus taken before stepping foot in the...More

1  Thank mrssherman4
Response from lqhmanager, General Manager at Lonsdale Quay HotelResponded 2 weeks ago

Dear Mrs. Sherman We are so sorry for your experience. We do indicate on booking.com where you booked that a damage deposit will be charged. We understand that you were at the end of your travels, and your concern of the debit amount on your...More

Reviewed 3 weeks ago

I organized a Swiss Club Presidents convention and worked together with Nattida very closely. She has been an absolute delight to work with and meeting her in person was even more special. You have a fabulous manager in your hotel. Thank you Nattida for the...More

Review collected in partnership with this hotel
Thank heidi976
Response from lqhmanager, General Manager at Lonsdale Quay HotelResponded 2 weeks ago

Dear Guest, We are grateful for your positive review. Nattida was very touched by your review, and I can assure you that she is very much valued as a part of our hotel family. We hope to welcome you back again. Sincerely, Farah Stéen General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$160 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$160 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (222)
Room & Suite (133)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Ulla143
11 May 2018|
AnswerShow all 2 answers
Response from lqhmanager | Property representative |
Dear Guest, Our parking is located underneath Lonsdale Quay Market and it will be additional cost for $15.00 plus tax per night. The height is 6.6 feet. Best Regards, Nattida K
0
Votes
Dawn T
27 August 2017|
AnswerShow all 7 answers
Response from lqhmanager | Property representative |
Sorry, the Hotel doesn’t accept pets.
0
Votes
yehiel r
27 June 2017|
AnswerShow all 3 answers
Response from lqhmanager | Property representative |
Hello, Our coin laundry is located at the end of the third floor main wing. Please ask the front desk for directions. Thank you
0
Votes
Room Tips
"Next time I want room 340. 🤗 my friends loved this room"
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"The bathroom waste basket might be located better in the bathroom and not by the Jacuzzi. The room was..."
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"The rooms out from the street have better views - some rooms have patios."
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"All rooms face the water, and I would suggest staying in a room with a higher number."
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