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Stayed one night and the hotel was ok. Unfriendly staff. The room was clean, bed was a bit lumpy, room was small. Paid for the room with Marriott points and was surprised to see a $250 hold on my credit card to cover incidentals. Internet...More
Response from ConcordHospitality, General Manager at Courtyard Toronto MarkhamResponded 3 June 2015
We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates insincere. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that our beds and room size were not to your...More
It is a basic service hotel and I doubt I will stay there again. They have a deli type restaurant in the lobby and their food is the worst ever; service lacks any element of hospitality. I am seldom this critical but clearly they need...More
Thank Rock Z
Response from ConcordHospitality, General Manager at Courtyard Toronto MarkhamResponded 25 May 2015
Dear Rock Z,
I’m sorry that our service and Bistro were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a mediocre feeling. Your feedback is welcomed as it encourages change for future...More
After spending the night before in a motel, this hotel was a welcome change. Even without the contrast, it was superb. Spacious room -including couch, lovely modern furnishings, clean, quiet, good selection of TV channels. Well worth the trip outside Toronto and the price I...More
Response from ConcordHospitality, Front Office Manager at Courtyard Toronto MarkhamResponded 18 May 2015
It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again.
This hotel is fine but is a little older with the noisy fan constantly going off and on. Nothing special about the rooms. On check in, as a Platinum member, I was given the option of a free Starbucks coffee or an item from the...More
Thank Bill M
Response from ConcordHospitality, General Manager at Courtyard Toronto MarkhamResponded 12 May 2015
Dear Bill M,
Thank you for your time in reviewing our hotel. Each member of our team strives to deliver a positive guest experience. I'm so sorry for our billing error; please forgive us. Along with providing us with areas of opportunity, your review allows...More
I was at the Courtyard for a business meeting on a brutally cold night and needed tons of documents printed off and collated. The front desk was extremely patient and helpful. They went far beyond the call of duty. One tip -- make sure front...More
Response from ConcordHospitality, General Manager at Courtyard Toronto MarkhamResponded 11 May 2015
Thank you for sharing your kind review with us and other travelers. I’m glad you found our associates accommodating. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area.
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$107 - US$162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Toronto Markham Hotel Markham ,