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Hilton Garden Inn Toronto/Markham

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Hilton Garden Inn Toronto\/Markham
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557 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Toronto/Markham
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Showing 544: English reviews
Thornhill, Canada
Reviewed 2 weeks ago

Excellent, clean and friendly hotel. The lobby is gorgeous, rooms are very clean. The pool could be a bit warmer, but the room with the pool is very hot. The bar is comfortable and the fitness facilities are great. I really enjoyed my stay at the Hilton Garden Inn. I would definitely return next time.

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Helpful?
Thank K5180XMdanielas
Todd N, General Manager at Hilton Garden Inn Toronto/Markham, responded to this review

Hello K5180XMdanielas, I want to thank you for taking the time to write a review for our Hotel. Thank you for your compliments. Our lobby was just renovated with new furniture - I am glad you like it. Regarding your comments about the pool, we had a minor mechanical issue with one of our heat pumps, but that issue has...

Toronto, Canada
Reviewed 3 weeks ago

I stayed here and I experienced very friendly people. it is Great to stay here. If you need something just ask them and they will give you what you need. Clean rooms and very comfortable. I will stay there again without question.

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Helpful?
Thank dragosd484
Todd N, General Manager at Hilton Garden Inn Toronto/Markham, responded to this review

Hello dragosd484, I want to thank you for taking the time to write a review for our Hotel. I am very happy to hear that you such a great stay with us. Customer Service is certainly our strength and I am glad that you had the opportunity to experience it first hand. I will share your review with the team....

Ridgeland, Mississippi
Reviewed 3 weeks ago

Typical HGI, with decent rooms that can be reserved online. I had reserved 3 rooms and used the Hilton app to locate three rooms side by side and check in online. We bought the "bed and breakfast" package, which made the all you can eat breakfast about half price for two people. These are free to gold and diamond members,...

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Helpful?
Thank DeltaFlyer-321
Todd N, General Manager at Hilton Garden Inn Toronto/Markham, responded to this review

Hello Delta-Flyer. Thank you for taking the time to write a review for our Hotel. I am happy to hear that you had the opportunity to use our digital check-in app and pre-select your rooms - that is a great feature. I am also happy to hear about your experience with our breakfast. I will be sure to pass on...

Windsor, Canada
Reviewed 3 weeks ago

The free simple, but quick, breakfast has been replaced by a full costly breakfast. This was not expected when I checked out and was in a rush to get to a meeting. I did not expect to go to Macdonalds for a quick breakfast after leaving a HILTON hotel

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Helpful?
Thank 571christopherjt
Manchester, United Kingdom
Reviewed 3 weeks ago

Stayed at Hotel Hilton Garden Inn Markham with work for two weeks. Summary of the stay: + Lobby and receptionists: Friendly and helpful staff. Good sized lobby with seating areas for the restaurant and bar. + Breakfast: The chef makes excellent omelettes and the waitresses are very friendly. Plenty of seating available. + Location: This is obvs not downtown Toronto,...

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Helpful?
Thank DannyLuong
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear DannyLunog, Thank you for staying with us and for sharing your experience on TripAdvisor. We truly appreciate your kind words regarding our friendly staff, good size lobby and excellent omelettes. I will be sure to share this with the entire team. We look forward to seeing you again soon.

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

The room was not clean. The shower/bathtub was old enough so that dirt looked imbedded on the interior surfaces. Hairs found on lamps. Old mattresses. The staff was pleasant and location good. Restaurants in walking distance.

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Helpful?
Thank michael3000
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear michael3000, Thank you for staying with us. We are very sorry to hear that the room you stayed in was not clean. This is not the experience that we wish to provide to our guests and are working to rectify the issues that you encountered. We have recently refinished all the bathtub interior surfaces. Please do not hesitate to...

Boynton Beach, Florida
Reviewed 3 weeks ago via mobile

If you have read my posts by now you probably know I travel for business and what I look for is very simple; comfort and service. Hilton Garden Inn Markham over delivered. I have travels to the Toronto area 3 times in the last 6 weeks and this hotel outdid itself every time. I am always promptly greeted and welcomed...

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Helpful?
Thank Mike K
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear Mike K, Thank you for your loyalty and choosing to stay with us 3 times in the last 6 weeks. We are so happy to hear that you enjoyed your stays and received amazing service from our team. Our staff is one of the many reasons that our guests return. Thank you for your compliments for our breakfast server...

Pittsburgh PA
Reviewed 4 weeks ago

Nice deco, clean, good value and easy going. If you want to go to Markham or Greater Toronto, their location is very convenient. Close to both Hwy404 and Hwy 407. This garden inn has more amenities than average 3 star hotel. I usually prefer the Marriot brand, but this Hilton property is really better (compare to a Courtyard and a...

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Helpful?
Thank paplum
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear paplum, We appreciate that you took the time to submit a review for our hotel. Thank you for your positive feedback on our clean rooms, nice deco and amenities. I’m glad you found our coffee maker and mini fridge an advantage during your stay. We look forward to seeing you again soon.

Port Carling, Canada
Reviewed 5 weeks ago

The reasonable rate, the easily accessible location and especially the welcoming attitude of all staff we encountered made this hotel one we will definitely return to and recommend to our friends. As H Honours members, we were also pleasantly surprised to receive a gift bag upon arrival containing water bottles and a DELICIOUS cookie!

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Helpful?
Thank Gloria G
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear Gloria G, Thank you for taking a moment to share your experience and recommending our hotel. We appreciate it very much. We strive to provide the best service possible to each of our guests and I am glad that we were able to do this for you. Thank you for staying with us and your loyalty to the Hilton...

Markham, Canada
Reviewed 3 November 2016

I travel quite a lot and I usually sleep at airport hotels. This was a huge step up in terms of cleanliness, service and even overall feel of luxury. My only complaint was with the air conditioning unit, which was loud and hard to operate. Perhaps they should include instructions on how to properly operate it.

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Helpful?
Thank Annia O
Karen K, Director of Sales at Hilton Garden Inn Toronto/Markham, responded to this review

Dear Annia O, Thank you for choosing to stay at our hotel and providing your feedback. We appreciate your compliments on the hotel cleanliness and service. We apologize for any inconvenience caused by the air conditioning unit, our maintenance staff will investigate. We hope to see you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Markham

Address: 300 Commerce Valley Dr E, Markham, Ontario L3T 7X3, Canada
Region: Canada > Ontario > Markham
Price Range: $111 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Markham 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Markham Hotel Markham
Hilton Garden Inn Markham
Hilton Markham
Markham Hilton
Hotel Style:
#1 Family Hotel in Markham
#2 Romantic Hotel in Markham
#3 Business Hotel in Markham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Markham staff and other travellers.
4 questions
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crawley uk
Montague, Prince Edward Island
5 months ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Toronto/Markham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hallway on the second and third floor had awful smell of garbage or something rotten.”
 of 5 bubbles 892candyl, 9 Oct 2016 | Read review
“Bring along some refreshments and comfort food especially if you do not have access to a vehicle”
 of 5 bubbles modan45, 5 Sep 2016 | Read review
“Our room was on upper floor rooms garden view and was perfect.”
 of 5 bubbles boroushan, 20 Aug 2016 | Read review
“Second floor is really convenient.”
 of 5 bubbles 123claudeb, 7 Aug 2016 | Read review
“We were in room 615 and very quiet”
 of 5 bubbles Marzi66, 3 Aug 2016 | Read review
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