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BEST WESTERN Pocaterra Inn

Expedia.comUS$92*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$122*
US$92*
US$122*
US$92*
US$122*
US$92*
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BEST WESTERN Pocaterra Inn
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910 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Canmore, Canada
Reviewed 15 February 2016

Such a great stay! The pool and waterslide was great and the room was awesome! The breakfast that was included in the room was very good as well. The staff was very friendly and hotel was very clean. Will return again next time family is in town!

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Helpful?
1Thank happyyogi87
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Happyyogi87, Thank-you ever so kindly for your generous review of your stay. We're happy to hear that you enjoyed all of the amenities in the room as well as the complimentary breakfast. We look forward to seeing you next time!

Edmonton, Canada
Reviewed 4 February 2016

This was our second stay at this facility in the past four months, we loved it both times. Very large, modern and clean rooms, together with an excellent hot/cold continental breakfast, its also reasonably priced. It has a wonderful pool and hot tub, that we enjoyed on several occasions. The staff were all very pleasant and helpful, and being close...

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Helpful?
2Thank John O
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi John O, Thank-you for your generous review of our hotel. We are very content to see you enjoyed the room features, size and hotels amenities. We hope to see you soon! Thanks for visiting Canmore, we're glad we could be a part of your experience.

Okotoks, Canada
Reviewed 31 January 2016

This hotel was great location to everything and not far from banff! The staff were so friendly and welcoming. The breakfast had many different options the pool was a little cold for a baby but good for adults, and the rooms was a great size.

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4Thank Bumminbythebeach22
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Sophie H, Thank-you kindly for your generous review! We are so happy to hear you encountered a positive experience with our wonderful team. It's great that you enjoyed the complimentary breakfast buffet and pool area. Thank-you for your stay and we hope to welcome you again!

Calgary, Canada
Reviewed 19 January 2016

Took my daughters and grand-children for a day in Banff and Canmore and stayed at the Best Western Pocaterra in Canmore. We had two rooms. The fireplace, air conditioner, bar fridge and blowdryer failed to work in one room and the other room had no heat. The lack of air conditioning and the lack of heat were both only discovered...

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Helpful?
2Thank linda a
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi linda a, Upon reading your review, we want to apologize that not every need was met to the standard we strive for. When things are not to your satisfaction it is important to us that you report these issues to us upon discovering them, which allows us an opportunity to resolve the issue. We recognize the discomfort and inconvenience...

Calgary
Reviewed 19 January 2016

I have booked conferences and retreats at the Pocaterra for years now. They staff are always fabulous, although seems that management is hard to come by (they rotate people through often). The rooms are well maintained and very clean. Breakfast is fabulous (HOT continental) but on weekend mornings it can get crowded and busy. My kids love the water slide...

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Helpful?
Thank MiningGirl
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi MiningGirl, Thank-you kindly for review of our hotel. We appreciate your generous feedback! It's great to hear that you enjoyed the amenities we offer, particularly the inclusive breakfast and pool area. We hope to get the opportunity to welcome you back again!

Red Deer, Canada
Reviewed 12 January 2016

We have stayed here previously as it is pet friendly, clean and has pool and hot tub we use. Some breakfast items were put out everyday so were dry, but fresh and packaged options were also available. Friendly helpful staff.

Review collected in partnership with Best Western
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Helpful?
2Thank Valerie H
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Valerie H, Thank-you for your kind review of our property and the quality of your stay. We're glad you enjoyed the pet-friendly room and hot tub! Even though some items are placed out daily, none should be considered "dry". This is not our standard by any means and we will follow up to make it better. We appreciate that...

Radium Hot Springs
Reviewed 5 January 2016

Overall a great experience. Friendly and professional staff, clean and beautifully decorated hotel. Conveniently located and easy to find. Room decor is very contemporary and the fireplace accents the rustic, mountain character.

Review collected in partnership with Best Western
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Helpful?
2Thank brendabY4390JS
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi brendabY4390JS, Thank-you very much for your kind review! We are so pleased to hear you enjoyed the cleanliness and decor of the hotel. It's great to also hear you enjoyed the fireplace and setting as well. We hope to welcome you back in the future! Thank-you for visiting Canmore!

Winnipeg, Canada
Reviewed 28 December 2015 via mobile

We decided to spend our Christmas holidays skiing. The Western plus was our choice. Nice hotel clean and organized. Breakfast does not offer a great variety, no cheese selection, but it was enough to start an adventurous day. The hotel offers an indoor swimming pool with a waterslide, however the chlorine in the water was so much that its smell...

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Helpful?
2Thank Gass1
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Gass1, Thank-you very much for your feedback. We appreciate the time you took to review our Hotel. We're sorry breakfast did not offer the variety you were looking for. We get a lot of feedback from people saying breakfast is one of the highlights! It's unfortunate you didn't find what you were looking for (assortment of cheese's) and this...

Saffron Walden, United Kingdom
Reviewed 24 December 2015

Our last night in the Rockies and we did not know what to expect from Canmore. we were very pleasantly surprised. The quality of the hotel was good, the room was big enough and the breakfast has a good variety. What really makes this hotel is the view..... stunning!

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Helpful?
2Thank JackNIan
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi JackNlan, Thank-you for reviewing our Hotel. We really appreciate your kind words and generous feedback! It's great to hear you enjoyed the size of the room and the variety offered in the complimentary hot/cold breakfast buffet! We hope to see you again, thank-you for staying with us. Happy New Year!

Lacombe
Reviewed 19 December 2015 via mobile

We stayed at this hotel a few times and it has been consistently good, but not great. The rooms are larger. The cable sucks. It has like 15 channels. The free breakfast is great. I think it's slightly over prices during the high season. 180$/night is too much.

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Helpful?
2Thank Sam D
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Sam D, Thank-you for your review and feedback. We are glad to hear everything has been good during your multiple stays with us. We thank-you very much for your patronage. Our cable package consists of over 60 channels, so we apologize you were unable to find anything to your liking. If you feel you actually only had 15 channels...

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Deluxe King Room with Balcony (64)
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King Room with Jacuzzi (57)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about BEST WESTERN Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly BEST WESTERN PLUS Pocaterra Inn)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $133 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
BEST WESTERN Pocaterra Inn Canmore, Canadian Rockies
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pocaterra Inn staff and other travellers.
7 questions
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Strathmore, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pocaterra Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm.404 ... Top floor...balcony and nice view of mountains. Two room suite with a separate king bedroom with a nice large ensuite.”
LauraLaf, 15 Apr 2017 | Read review
“This hotel allows pets in some rooms.”
583dales, 13 Mar 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
Sinnayanae, 3 Mar 2017 | Read review
“Sign up with the BestWestern point program to get the best rate”
juliasC4568UX, 26 Feb 2017 | Read review
“Call the hotel directly. The front desk staff is amazing... Just let them know what you need and they are most happy to accomodate!”
zimmfamily2016, 24 Feb 2017 | Read review
5 of 5
Expedia.com
US$92* /night
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Booking.comUS$92
Orbitz.comUS$92
TripAdvisorUS$92
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Prices are for 1 room, 2 adults
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