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Mystic Springs Chalets & Hot Pools

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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
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Overview
  • Excellent53%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“the kitchen”(60 reviews)
“living room”(30 reviews)
“bbq area”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
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Reviews (381)
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374 results
Traveller rating
189
108
40
22
15
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LanguageEnglish
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189
108
40
22
15
Show reviews that mention
All reviewsthe kitchenliving roombbq areagirls weekendspent nightsbanff national parkbeds were comfortablelake louisecalled the front deskshort drivethree sisterscanadian rockiesunittownhousemountainspetdishwasher
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1 - 5 of 374 reviews
Reviewed yesterday

I live south of Calgary. I had 5 family members come up from Arizona, Idaho, & Oregon for the Banff marathon. It was very refreshing to stay in a space together instead of a hotel room & for about the same price.

Review collected in partnership with this hotel
Thank Laurelherr
Reviewed 2 weeks ago via mobile

Stayed here 14 years ago and had a wonderful experience. We should have kept those memories and stayed elsewhere. #112, our unit this trip was in a good location within the complex, and had comfortable bedding. However, For the price, I’d expect kitchen chairs with...More

Thank 9_Lynnette_E
Reviewed 5 March 2018

A good place to stay when you are in the Canadian rockies. A short drive to Banff National Park, Lake Louise and other neaby hiking trails and attractions. Close to all amenities e.g. groceries, restaurants, shops, Nordic Centre, etc.

Review collected in partnership with this hotel
Thank rarana409749
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 8 March 2018

Thank you for your review, its always a pleasure to hear from our guests who enjoy their time in our little corner of the Rockies. We do hope you'll come again soon.

Reviewed 22 January 2018

Stayed here for a business trip with my husband's work. We enjoyed our stay at Mystic Springs so much that we are staying there again this coming July 2018 for my daughter's wedding. The pool and hot tub were an added asset for relaxation. Great...More

Thank Susan A
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 25 January 2018

Thank you for your kind words. Its always such a pleasure to hear from our guests who enjoyed their time with us at Mystic Springs Chalets & Hot Pools. We cant wait to have you back again in the summer!

Reviewed 18 January 2018

New keypad system is very poor. Television/cable system is terrible. Requested a particular room several months in advance and was told it was confirmed for me. Day prior to check-in I received email and noticed the room was switched with no notice. I called and...More

Review collected in partnership with this hotel
Thank mbd860
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 25 January 2018

Thank you for your review, we appreciate hearing from all of our guests. I would like to sincerely apologize for the issues you faced while staying with us. If you wish to discuss your stay further I encourage you to please contact Barb Scott at...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Hot Tub
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$219 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$219 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Dining (2)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lisa L
10 November 2015|
Answer
Response from Waymarker | Property representative |
Good Morning! Yes, our hot tub will be open in January, and our outdoor pool is the only one we have, it is heated however and is lovely to enjoy in the Winter.
0
Votes
Room Tips
"no veiw in room 128"
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"Need to arrive early to enjoy the view and stellar accommodations ! We will certainly be back!"
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"street facing units have easy access to street parking"
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"Amazing View but still minutes from Downtown Canmore"
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