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Mystic Springs Chalets & Hot Pools

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349 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Springs Chalets & Hot Pools
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Showing 343: English reviews
Reviewed 14 October 2013

Rooms are clean. Kitchen has all we need. Spacious. Janette is so helpful and accommodating and knows Canmore by heart. Keep it up. I will recommend this place to all friends. Looking forward to my family's next stay.

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2Thank Orly A
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We are looking forward to you coming back as well Orly A!!! Thank you for your kind comments and I will be sure to let Janette know that you appreciated her!!! Thanks so much!!

Calgary, Canada
Reviewed 14 October 2013

If you've been anywhere in Western Canada, you'll know that there are far more expensive hotels in Canmore than Mystic Spring. And if you haven't, you know that there are far less outside that has lesser value. Let me explain: At the hot tub, I spoke with someone who's family drove all the way from Edmonton. They have been coming...

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3Thank Johnbismo
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Johnbismo!! we appreciate all of your comments and seeing our dedication to pleasing our guests enough to come back again and again!! Thank you for enjoying our décor and our pool!! We can't wait to see you again!!

Manchester, United Kingdom
Reviewed 13 October 2013

Mystic is only 90 from Calgary airport and the city, this place really is a home away from home. Our unit was 2 bedroom and 2 bathroom, one on-suite, one main lounge / kitchen / diner on the lower floor. We had a unit on the end of a block so it was really light and airy with extra windows...

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1Thank sellersalian
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

sellersalian, thank you for your kind words and for staying at Mystic Springs!!! Our home is your home so thank you for choosing us!!! We do hope that you come back and stay with us again!!

Reviewed 12 October 2013

Great service,especially from the front desk staff! Clean, good location and beautiful ambience. You can see the three sisters mountains from the place. This is an ideal vacation place for families,couples and friends.

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Thank tabbyt07
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you tabbyt07!! We are glad to hear that you enjoyed your stay at Mystic Springs!!! We cater to families, couples and friends so thank you for taking advantage of that!! we hope that you consider us again!!!

Reviewed 8 October 2013 via mobile

Awesome service from Janet B.clean and nice atmosphere.it was a nice place to relax and unwind.the only problem is you can't have a shower as long as you want because hot water is only good for like 6 people.you have to wait for like 30 minutes or less.

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1Thank filheart
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you filheart for staying at Mystic Springs, we really appreciate your company!!! I will be sure to pass on your comments to Janette!! we hope to see you soon!!

Canmore, Canada
Reviewed 5 October 2013

It was my first time in Mystic where we celebrate our first wedding anniversary in Canada together with my whole family and friends.. It was a great day for us !We enjoy the place,the room is so spacious and very clean..The kids enjoyed the pool and it was a fun day that ill never forget..Mystic Spring is the perfect place...

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2Thank norben2013
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Happy Wedding Anniversary norben2013, thank you for sharing this special occasion by staying at Mystic Springs!!! We are glad that you and your family enjoyed our facilities!!! Please come back for your 2nd Anniversary, if not before!!!

Reviewed 2 October 2013

I have visited Mystic Springs chalets and hot pools twice already. And I can say this is an awesome place for relaxing. The room we stayed in was great and the staff was very nice.Its worth visiting.I loved it!!

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Thank Missjhez
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Missjhez for relaxing with us!! We appreciate your feedback and hope to see you soon!!

NSW
Reviewed 27 September 2013

My family of 3 have just spent 5 nights at Mystic Springs. I am a keen swimmer and book my accomodation on the appearance & size of the pool. Mystic springs advertised hot pools. I was very disappointed that the hot pool didn't work the whole 5 nights we where there. They offered me a 10% discount but this is...

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Thank PushkarNSW
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Dear PushkarNSW, thank you fro staying with us and we are terribly sorry that our hot tub was down during your stay...we do try to contact our guests beforehand when we have unforeseen maintenance issues. Sometimes repairs can become delayed when we have to order parts and they get backordered. Our apologies for this. We would like the opportunity to...

Chester, England, United Kingdom
Reviewed 17 September 2013

We stayed in mystic springs for 4 days. It was a very pleasant stay, the chalets are clean and spacious. The pool and grounds are clean well maintained and the views are breath taking. My Only gripe was that there was supposed to be wifi but we couldn't access it even with the password. There was no explanation except they...

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3Thank Maxine J
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Maxine J, we listen to our guests comments so thank you for yours....we have now upgraded our Wifi so that it is not so problematic and we hope that you come back to try it out!! We know how important our guest comments are and we do what we can to keep improving so thank you!!!

Reviewed 11 September 2013

I've been going back to Mystic Springs three times so far this year. Always for a family getaway and celebrations. I like how their suites are so cozy, you feel right at home the moment you open that door. It's a good thing also that a fellow filipina works at the frontdesk. Janet is always quick to assist us in...

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4Thank Honeybev
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Honeybev, we love when our guests come back again and again so thank you!!! We want to make everyone feel welcome and have a home away from home!!! We hope that you come back again soon and I will be sure to pass on your lovely comments to Janette!! Thank you!!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $225 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Canadian Rockies
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street facing units have easy access to street parking”
 of 5 bubbles tiffanyg58, 9 Jan 2017 | Read review
“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
5 of 5