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Mystic Springs Chalets & Hot Pools

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337 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Calgary, Canada
Reviewed 2 July 2013

First-timers to this resort, we frequent Canmore resorts 8-10x/year. We booked Mystic Springs for the pool and price. The pool was big, warm, hot tub very large. The beds were super comfy, lots of pillows, great comforters. Our two kids each had a double bed in a room together, a separate bathroom. The dishwasher didn't work but the kitchen was...

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Helpful?
Thank sandra s
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for bringing your family to stay at Mystic!! We are glad that you enjoyed yourselves and our pool!! We hope to see you back very soon!!

Edmonton, Canada
Reviewed 2 July 2013

The June 2013 flood in Canmore stranded us and consequently we extended our stay by 3 nights. Mystic Springs charged us less than half-price for these extra nights! The cut-rate was much appreciated. Through-out our 6 night stay the staff was always friendly and helpful. The rooms were clean and convenient. Mystic Springs accommodates groups very well: great common areas...

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Thank Kathy R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for complimenting us during our time of crisis with the floods. We try our best everyday and are glad that you appreciated this!! we do hope to see you again but maybe this time in drier circumstances!!

Dallas, TX
Reviewed 1 July 2013

Unlike most of the other condo facilities in Canmore these are two-storey townhouses as opposed to apartment complexes. I like having all the amenities of home including a well out-fitted kitchen and it's nice and spacious when you have anywhere from 4 adults and maybe a couple of kids in addition. I also love the fact that it is pet-friendly,...

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Thank DFWTraveler123
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for describing our chalets so nicely. I just want to assure you that we do not have any pest problems except for maybe some mosquitos....we do hope that you do come again and enjoy our wonderful property!!

Reviewed 28 June 2013

We stayed at the hotel during the recent (June 2013) floods in Canmore. We live in town and had been evacuated from our place into the town shelter and called around for a place with kitchen that would take us and our cat (Micky Blue Eyes). We called around quite a few places with no luck. Another place told us...

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1Thank Kimo R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We are sorry to hear that you were effected by the flooding, luckily we weren't and were able to help those in our community like yourselves!! Thank you for taking the time to write such a nice review and for your support!! We love Canmore and all its residents!!! we were glad to help!!! We hope you will continue to...

Canmore, Canada
Reviewed 27 June 2013

Fantastic property in Canmore. We were a group of two families and were very comfortable. Loved the pool and BBQ in such close proximity to our room. Parking is available and we are close to downtown for shopping or going to the rec center. Green space behind the property to go biking or walking plus access to more trails is...

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1Thank Withanf300
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and enjoying your family vacation with us!! We pride ourselves as being a family style resort so again thank you!! we do hope to see you again and hope you bring more family!!!

Tacoma
Reviewed 26 June 2013

We traveled to Canmore in June of 2013. We started our vacation at another location but found ourselves having to flee due to flooding and found ourselves trapped in Canmore. The flood had washed away the roads and many of us were either stuck in Canmore or evacuated due to the water. We stumbled upon the Mystic Springs Hotel/Condo and...

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3Thank Mary Kay B
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for writing such a wonderful review about Mystic......sorry to hear that you were caught up in the flooding but are so glad you stumbled across us and that we changed the outlook of your vacation!! This is what we do and we are so glad you shared this with everyone!!! Thank you, thank you!! We do hope to...

Canmore, Alberta, Canada
Reviewed 26 June 2013

As a Canmore resident, we have always highly recommended to family and friends to book at Mystic Springs while staying in beautiful Canmore. This past weekend when we found ourselves on the mandatory evacuation list I made a call. Barbara, the Waymarker area General Manager, told us: “Get to Mystic Springs; we’ll take care of you”. At the time we...

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5Thank Philippa L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Philippa for staying with us during Canmore's crisis and we are glad we could help!!! We love our community as well and would do almost anything to help!!! Thank you for recommending us to others!!!

Fort Saskatchewan, Alberta
Reviewed 20 June 2013

We really enjoyed our stay at the Mystic Springs and will definitely return! The chalet was clean, comfortable, well-kept. We enjoyed the pool right outside our living room and our grandchildren (2 & 4 years old) loved being able to go swimming and then warm up in the hot tub. Beautiful view!

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1Thank Tara S
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We are known for being a family resort so thank you for bringing your grandchildren!! we are so pleased that they enjoyed our pool!! We hope you can make it back soon!!!

Calgary
Reviewed 15 June 2013

Clean, comfortable and a very good value. Travelled here with 4 adults and a toddler, we all had plenty of room in one of the "townhouses" with a good view of the Rockies from the front and the courtyard, water feature, pool and hot tub to the rear (unit 106). My toddler (2) had a great time running around the...

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2Thank pontificator
Calgary, Alberta, Canada
Reviewed 7 June 2013

Everytime we go to Banff or Canmore for an overnight, we always stay at Mystic Springs Chalet because we are always welcomed with friendly staffs and a well-maintained, clean and cozy place to stay. So I really recommend this hotel on your next visit to the Rockies. Great job guys! Shout out to Janet Begata, who always gives us the...

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1Thank Amy A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $231 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Canadian Rockies
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
4 questions
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
“Most of the rooms seem to be the same.”
 of 5 bubbles TomS1970, 27 Aug 2016 | Read review
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