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Mystic Springs Chalets & Hot Pools

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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Reviewed 18 July 2013

Are family was evacuated from our home during the great floods of Canmore 2013. We were lucky enough to be put up in a chalet at mystic springs. Even though we were worried about our home, we really enjoyed our stay. We have stayed before and noticed the new renovations and how clean everything looked. The staff was very accommodating...

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Helpful?
1Thank Travelincanada1
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you and thank you for your great comments!!! We are glad we could help you during the flooding and thank you for recommending us to your friends!!!

Canmore, Canada
Reviewed 18 July 2013

We stayed during the floods of June and we experienced a great relaxing time. Our kids had fun and we were very comfortable in our large unit. Staff did a great job during a stressful time when travel was restricted and everyone was low on staff to begin with. Pool, hot tub and walking distance to downtown, all a bonus.

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1Thank 060708guitarman
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your great comments and for being safe with us during the flood!!! I will be sure to let the staff know you appreciated their cander during such a stressful time!!! We hope that you can stay with us again!!!

Seattle
Reviewed 5 July 2013

I was absolutely mislead on Booking.com about this place. I paid 250 to stay in a big ugly place, next to the freeway (they never tell you that), with no service and nothing more to it. This may be okay to pack 10 people in a condo in winter for skiing, when the snow covers everything, but not for summer...

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2Thank samoil99
Motherwell, United Kingdom
Reviewed 5 July 2013

We were on our way to Calgary and got stranded in Canmore after the highway was closed. We ended up in the Mystic Springs and although unplanned, we enjoyed our stay there. The staff were courteous and generous. The chalet was comfortable, clean and had everything we needed. The beds were very comfy, I had a great sleep each night...

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Thank Daniel R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for bearing with us during the flood!! We are glad to hear that you felt taken care of!!! We hope to see you again very soon!!!

Canada
Reviewed 4 July 2013

We were evacuated with the Canmore floods of 2013, and were fortunate enough not only to have our house intact after the waters receded, but also that we got to spend 4 days at Mystic Springs. I highly recommend Mystic as a destination within the Bow Valley. The chalets are beautiful, comfortable and homey, the pool is great fun for...

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Helpful?
Thank Mtn_Girl_24
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for taking the time to write a review, we wanted to help all the flood victims in Canmore but were limited!! We are glad that you found us and that we could help you!! Thanks again for writing about us!

Calgary, Canada
Reviewed 2 July 2013

First-timers to this resort, we frequent Canmore resorts 8-10x/year. We booked Mystic Springs for the pool and price. The pool was big, warm, hot tub very large. The beds were super comfy, lots of pillows, great comforters. Our two kids each had a double bed in a room together, a separate bathroom. The dishwasher didn't work but the kitchen was...

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Thank sandra s
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for bringing your family to stay at Mystic!! We are glad that you enjoyed yourselves and our pool!! We hope to see you back very soon!!

Edmonton, Canada
Reviewed 2 July 2013

The June 2013 flood in Canmore stranded us and consequently we extended our stay by 3 nights. Mystic Springs charged us less than half-price for these extra nights! The cut-rate was much appreciated. Through-out our 6 night stay the staff was always friendly and helpful. The rooms were clean and convenient. Mystic Springs accommodates groups very well: great common areas...

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Thank Kathy R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for complimenting us during our time of crisis with the floods. We try our best everyday and are glad that you appreciated this!! we do hope to see you again but maybe this time in drier circumstances!!

Dallas, TX
Reviewed 1 July 2013

Unlike most of the other condo facilities in Canmore these are two-storey townhouses as opposed to apartment complexes. I like having all the amenities of home including a well out-fitted kitchen and it's nice and spacious when you have anywhere from 4 adults and maybe a couple of kids in addition. I also love the fact that it is pet-friendly,...

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Thank DFWTraveler123
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and for describing our chalets so nicely. I just want to assure you that we do not have any pest problems except for maybe some mosquitos....we do hope that you do come again and enjoy our wonderful property!!

Reviewed 28 June 2013

We stayed at the hotel during the recent (June 2013) floods in Canmore. We live in town and had been evacuated from our place into the town shelter and called around for a place with kitchen that would take us and our cat (Micky Blue Eyes). We called around quite a few places with no luck. Another place told us...

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1Thank Kimo R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We are sorry to hear that you were effected by the flooding, luckily we weren't and were able to help those in our community like yourselves!! Thank you for taking the time to write such a nice review and for your support!! We love Canmore and all its residents!!! we were glad to help!!! We hope you will continue to...

Canmore, Canada
Reviewed 27 June 2013

Fantastic property in Canmore. We were a group of two families and were very comfortable. Loved the pool and BBQ in such close proximity to our room. Parking is available and we are close to downtown for shopping or going to the rec center. Green space behind the property to go biking or walking plus access to more trails is...

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1Thank Withanf300
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and enjoying your family vacation with us!! We pride ourselves as being a family style resort so again thank you!! we do hope to see you again and hope you bring more family!!!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $271 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Canadian Rockies
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street facing units have easy access to street parking”
 of 5 bubbles tiffanyg58, 9 Jan 2017 | Read review
“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
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