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Had an apartment room with 2 bedrooms, kitchen,laundry and large dining/living room.Excellent accommodation but the net supplied by the resort was at best patchy at worst none at all.But did enjoy the stay
The good: a very nice one-bedroom suite. Clean, spacious, and (for the most part - see below) quiet. Our suite had a nice stone fireplace, a jacuzzi in the bedroom, a full kitchen, a comfy king-sized bed, and partial view of the mountains. Given the...More
Response from Alain C, Guest Relations Manager at Sunset Resorts CanmoreResponded 25 September 2017
We thank you kindly for taking the time to post your comments. We are happy that you enjoyed your condo unit it definitely makes it easier when travelling. The pool area adds plenty of value as well when you need to take some time to...More
When I showed up to the lobby to check in the guy at the front desk (white male, 25-35 years old, French accent) asked for my reservation # because he couldn't find me in their system. My cell phone's data did not work there so...More
Response from Alain C, Guest Relations Manager at Sunset Resorts CanmoreResponded 19 September 2017
Thank you for your feedback. We apologize for any inconvenience but perhaps there was a misunderstanding as we believe that our front desk staff simply followed our check in procedures. When a guest arrives for check in the first thing that we need to do...More
Rooms are well kitted out with sufficient tableware bed clothes,towels, BBC,etc. On bedroom is tiny. AIR CONDITIONED living room but bedrooms very hot.Not much happening in hotel and generally the staff are limited.We were told that there would be coffee and cakes with a morning...More
1 Thank Pearsemoroney
Response from Alain C, Guest Relations Manager at Sunset Resorts CanmoreResponded 9 August 2017
We appreciate your feedback and are happy to hear that you enjoyed your condo vacation. The extra space can make all of the difference especially when travelling with family or friends. When the temperatures are higher we recommend closing your blinds while you are out...More
We have come here every year for 5 years. Staff is very friendly and helpful. Amenities in the suites are complete. The main thing is the location. The views, town and distance to Banff and Lake Louise are fabulous and the reason Sunset has become...More
1 Thank Kyla W
Response from Alain C, Guest Relations Manager at Sunset Resorts CanmoreResponded 25 July 2017
We are so happy to hear that you enjoy coming to our beautiful mountains. We love seeing your happy face when you check in. We can't wait to see you again next year!
US$123 - US$249 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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