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BEST WESTERN PLUS Hotel Universel Drummondville

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BEST WESTERN PLUS Hotel Universel Drummondville
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263 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Universel Drummondville
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Showing 198: English reviews
North Vancouver, Canada
Reviewed 27 May 2016

Nice looking hotel that meets all the standards for Best Western. Fitness room very small though with the TV to the side and could not be watched while working out. Very small room but able to get a workout done. The restaurant was appealing and the food was very good. Staff were very pleasant and everyone I met spoke English...

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Helpful?
Thank Cruising-on-2
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hi, Thank you for your comments. The fitness room is new and we will consider your comments to improve it. I'm glad your apprecited our restaurant and the staff always do their best to serve you in both languages. I hope we will see you soon. Best Regards, Emmy Jodoin Lodging Manager BEST WESTERN PLUS Hôtel Universel Drummondville City

Picton, Canada
Reviewed 23 May 2016

The Young Lady who checked us in (unfortunately I forget her name) was extremely pleasant and very helpful. She made me feel very welcome and her English was good The room was spacious and clean I would stay here again.

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Helpful?
Thank Bob L
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hi, Thank you for your comments, this is really important to us. I'm glad you liked the room and the service at your check in. I hope we'll see you again soon. Best Regard, Emmy Jodoin Lodging Manager BEST WESTERN PLUS Hôtel Universel

Fredericton, Canada
Reviewed 17 May 2016

We were able to get a good rack rate online so decided to stay at this very nice property. Pleasant staff, good amenities and a clean, comfortable room awaited us. The town is steps away and offers every amenity one needs almost within walking distance. Some areas of the Hotel would benefit from an upgrade someday but the overall value...

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Helpful?
Thank PKinNB
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Dear Mr or Mrs, Thank you for your comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us...

Saskatoon, Canada
Reviewed 11 May 2016

Treated ourselves the last night of our road trip. Pool was great, room was comfortable, clean and close to the highway. Use CAA and it was as cheap as lower end motels. Friendly service and easy check in and out.

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Helpful?
Thank Eastmeetsqest
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good day, Thank you for you great comments about the location of our hotel. I'ts always a pleasure to welcome the travelers in our comfortable rooms. Please don't hesitate to visit us again. Kind regards, dir.hebergement@universel.com / 819-478-4971

Cobourg, Canada
Reviewed 6 May 2016

Should have gone to Drummondville hotel...like we where told to..the service was confusing ..the rates higher with no free breakfast ..terrible access to our room on the main floor..parking terrible had to drag our suitcases all around the hotel outside...tired and exhausted...we could have gone to other hotel and received a free hot breakfast with parking right in front of...

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Helpful?
Thank gramsdidi
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hi, I'm really sorry that you did'nt enjoy your stay with us. Normally, we do our best to give you a memorable stay. We do have some rooms on the main floor with an access to the security parking, when we have the availibility it's always a pleasure to give you the kind of room you prefer. Unfortunately, we don't...

Calgary, Canada
Reviewed 5 May 2016

We just stayed one night as we were travelling through here and found it to be very pleasant. It is right off the highway and yet we heard no noise at all - either from the road or from the other rooms. Rooms were roomy, beds were comfortable. We also ate at their restaurant because we were very tired and...

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Helpful?
Thank readytoretirecalgary
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hi, Thanks for your comments, your satisfaction is really important to us. We hope to see you again soon. Emmy Jodoin Lodging Manager BEST WESTERN PLUS Hôtel Universel

Burlington
Reviewed 4 May 2016

Front Desk staff were friendly and very helpful. Room and amenities were great and very quiet. Access to a large number of restaurants and gas stations and close to Autoroute 20 on/off access ramps. Would recommend this hotel and would stay again if travelling this route.

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Helpful?
Thank Stanley S
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good day, Thank you for you great comments about the location of our hotel. I'ts always a pleasure to welcome the travelers in our comfortable rooms. Please don't hesitate to visit us again. Kind regards, Rachelle Larivière/ Lodging Manager dir.hebergement@universel.com / 819-478-4971

Chilliwack, Canada
Reviewed 19 April 2016

Room and bed were very good. Lots of local restaurants. Pretty community had great weather and locals were very friendly. Hotel staff spoke English and were patient with my stumbling efforts en Francais.

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Helpful?
Thank Ian M
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good evening, We are very happy that you had an enjoyable stay because of the comfort of our rooms and our location. Next time you came in town, please don't hesitate to stay at our proprety. Bravo pour vos efforts en français. It will be a pleasure to welcome you again, Rachelle Larivière/ Lodging manager 819-478-4971/ dir.hebergement@universel.com

Laval, Canada
Reviewed 7 April 2016

a surprisingly cozy little hideaway in the middle between Quebec City and Montreal. I recommend you try this place out and the local numerous restaurants are plentiful. Not a big shopping mall locally but you can find pretty much anything.

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Helpful?
Thank Luigi B
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good day, Thank you for you great comments about the location of our hotel. I'ts always a pleasure to welcome the travelers in our comfortable rooms. Please don't hesitate to visit us again. Kind regards, Rachelle Larivière/ Lodging Manager dir.hebergement@universel.com / 819-478-4971

Halifax, Canada
Reviewed 6 March 2016

Stayed here overnight while travelling from Hamilton to Halifax. Just off the highway, surrounded by a great selection of gas stations, restaurants and other amenities. Given what I paid for the room (it was a steal of a price), I was stunned at how clean the hotel was, how nice my room was and how friendly the staff were (with...

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Helpful?
Thank Bassblaster
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good afternoon, Thank you so much for your great comments about our location, the cleanest of our rooms and the staff. It's always a pleasure for us to welcome you at the Best Western in Drummondville and we are very happy that you had a good time at the dinning room. Please accept my best regards, Rachelle Larivière Lodging Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Universel is located halfway between Quebec and Montreal, right off Highway 20. Its geographic situation is the ideal place of encounter for the travelers.The Hotel offers an adapted service for either business or pleasure with its 109 rooms and 7 suites, one of which has a double whirlpool bath. Personalized services, competitive rates, an indoor pool and a Jacuzzi are advantages that you will benefit from. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universel Drummondville

Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Region: Canada > Quebec > Drummondville
Price Range: $119 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel Universel Drummondville 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Drummondville
Drummondville Best Western
Best Western Hotel Drummondville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Universel Drummondville staff and other travellers.
1 question
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Ottawa, Canada
6 months ago

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Questions? Get answers from BEST WESTERN PLUS Hotel Universel Drummondville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If sleep is important, at all costs, do not take a room adjacent to the pool!”
 of 5 bubbles 154976Wonderer7, 1 Nov 2016 | Read review
“Good location, OK but very clean rooms”
 of 5 bubbles KtTsim, 30 Oct 2016 | Read review
“choose another hotel”
 of 5 bubbles Arrow2861, 12 Sep 2016 | Read review
“Good Location and can accommodate every need, also wheel chair accessible.”
 of 5 bubbles Koolstra, 8 Sep 2016 | Read review
“Find another hotel”
 of 5 bubbles TravelGalore, 3 Sep 2016 | Read review
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